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8.4

Overall rating based on 121 reviews

 

Rating distribution

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84% would recommend this site to a friend.

80% would stay here again.

Rating breakdown

Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Sorted by stay date (latest first).
avatar for Kerry_B1

Good clean site

(With friends, 2 reviews)   Confirmed

  • Date stayed: Apr 2014
  • Recommend to friends   Visit again
  • Liked: The facilities were up to date and clean. The site was quiet after 10pm which was excellent!

    Really this site is aimed at families with children.

  • Disliked: The overcrowding in the first few fields though we did stay here over the Easter break. However we did manage to find a quiet field out of the way to camp on.

    I thought the price for dogs per night was excessive and not obvious until the booking was nearly placed!
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
9
Google Plus
avatar for scot_h

Overal I would recommend

(Family with young children, 1 review)   Confirmed

  • Date stayed: Apr 2014
  • Recommend to friends   Visit again
  • Liked: The amenities were good,plenty for the children and adults to do,toilet and shower blocks were clean with plenty of hot water,the dog exercise field was excellent,only comment was although fenced off you could get a horse through the gaps in between fences,meals ere good value for money,entertainment for the children was good but could do with bringing someone different in for the adults as although they tried there best you could do with a change if you were there for a week or two.
  • Disliked: The electric card system,not only did it work out expensive,sometimes the cards didn't work,leaving you with screaming kids especially in the dark,although I spoke to people in reception they said 8.50 should last a week we went through 3x that,also we contacted the duty manager in he restaurant as reception was shut ,he was quite helpfull and gave us other cards when ours didn't work ,he couldn't leave his post as he was busy .we were only there four days.
Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
8
Google Plus
avatar for juanitacarroll77

We did not enjoy our stay at all

(Mature couple, 1 review)

  • Date stayed: Aug 2013
  • Recommend to friends   Visit again
  • Liked: The food was good
  • Disliked: For us the children flying round the vans on bikes and skateboards was most irritating and very dangerous they had little or no regard for cars or people , but the worst part of all was the evening. we booked with you as you had evening entertainment? But unless you were prepared to go to the venue at six in the evening you had absolutely no chance of a seat, after the children's entertainment finished the parents promptly laid the young ones down across seats to sleep and some children were even riding bikes in the bar which as a disabled person I found very unnerving . I would suggest to you a place where kids could ride and skate to their hearts content BUT NOT ON THE ROADS and then maybe a separate bar that people like ourselves could enjoy a drink and a chat. No we ae not miserable old fogeys, we have had our family's so understand that the kids need amusing
    So I suppose you could say why did we book at a family site we also are asking ourselves that .....not a mistake to be repeated.

Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Overall
2
Google Plus
avatar for gillianware9

Had 10 fantastic days here in the summer holidays.

(Family with young children, 1 review)

  • Date stayed: Aug 2013
  • Recommend to friends   Visit again
  • Liked: The 2 swimming pools were the best things on the site, the kids went in every day they loved the water slides, you can use inflatable rings to go down the slides.
    The site was very large and busy but the facilities were always kept very clean.
    This was a very good site that we will be returning to next year.
    Will book through Pitch Up again as it was cheaper than going direct to Lady's Mile. We booked 2 extra night while there and had to pay their normal price!
  • Disliked: Nothing to dislike.
Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
10
Google Plus
avatar for joeggonabutty

Brilliant value and amazing fun!

(Family with young children, 1 review)

  • Date stayed: Aug 2013
  • Recommend to friends   Visit again
  • Liked: Outdoor and indoor pools and slide, steam room, family evening entertainment, play area great for a variety of ages (mine are 5 & 7), toilet blocks were very clean and done regularly, shop was not overpriced,
  • Disliked: We never did find the beach but that's probably more our fault than yours!!!!
Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
9
Google Plus
avatar for Chris_R2

very enjoyable experience

(Family with young children, 1 review)   Confirmed

  • Date stayed: Aug 2013
  • Recommend to friends   Visit again
  • Liked: being it was the first time camping with our 4 year old daughter i picked lady mile for the location near the beach and large play park and swimming pool both indoor and outdoor, I found the site to be clean and very tidy and well kept even though it was peek holiday season .the park was fully booked but even full it had the capacity to accomadate all who were staying there . The pools were heated and clean . Along with a well stocked shop the weeks stay was very enjoyable and will book again for next year making our children very happy campers
  • Disliked: not much to stay here really except i had booked on line and booked an extra car for my mother and father in-law to join us but on checking in on site they had no record of this so i had to pay again for the extra car . But this was the only down side but didnt really affect the stay at Lady Mile
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
9
Google Plus
avatar for cherylbradley3511

fantastic

(Family with young children, 1 review)   Confirmed

  • Date stayed: Aug 2013
  • Recommend to friends   Visit again
  • Liked: The clean showers, pool entertainment and the general friendliness of the park.
  • Disliked: The breakfast in the restaurant no white sugar and not great food
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
10
Google Plus
avatar for annelizekochpotgieter

Our daughter had a fantastic time

(Family with young children, 1 review)

  • Date stayed: Aug 2013
  • Recommend to friends   Visit again
  • Liked: Very good entertainment for young children
    Swimming pool very nice and quite deep - very enjoyable
    Water slide was fantastic!
  • Disliked: Bathrooms not very clean
    People returning late night from the club etc are very noisy and don't take other campers in account
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
6
Google Plus
avatar for Neil_M0

Absolutely loved it

(Family with young children, 1 review)   Confirmed

  • Date stayed: Aug 2013
  • Recommend to friends   Visit again
  • Liked: Really enjoyed the holiday the pitches were a good size the facilities were exceptionally clean. Plenty for children to do. The staff were really helpful and friendl. The chip shop had plenty of variety doing chicken and pizzas. Two excellent pools constantly patrolled by life guards. Club house was a little cramped round the stage area but I know it's undergoing a refurb in the winter. On the whole ten out of ten going to book for next year loved it.
  • Disliked: Having the bar in the centre of the club made it a little cramped but I know it's betting refurb during the winter
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
10
Google Plus
avatar for jason_c1

Probably our last camping with teenagers

(Family with older children, 1 review, 1 photo)   Confirmed

  • Date stayed: Aug 2013
  • Recommend to friends   Visit again
  • Liked: Good sized flat pitches
    Large modern clean toilet/shower blocks
    Good shop
    Friendly staff
    Inside and outside pools (clean)
    Bar and entertainment
    Close to big supermarket

  • Disliked: Unpredictable British weather
    Distance from the entrance to the town (no exit at the far end of the camp which is much closer to the town
    Wasps, never seen so many in the one place. Made eating outside unpleasant
Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
9
Google Plus
avatar for Catm

Lovely. The ideal holiday spot!

(Family with young children, 1 review)   Confirmed

  • Date stayed: Aug 2013
  • Recommend to friends   Visit again
  • Liked: We loved our stay here and were sad when we had to move on. It is open, green site, very close to Dawlish Warren and Dawlish and an easy car journey to Torquay and beyond.
    Pitches were fairly large and accommodated caravan, awning and car easily. You pick your own so it was nice to be able to decide how far or close to the club or park you wanted to be.
    Toilets and showers were spotless and hot water plentiful.
    The swimming pools were great and the highlight of the children's stay.
    The club was small but this is being addressed.
    But the best thing about this site was the staff.
    Everyone is so friendly and welcoming even when busy. I would highlight reception, bar staff and shop staff for this especially. The shop was also very reasonably priced.
    Well done Lady's Mile for a great camp site!
  • Disliked: Couldn't think of anything we disliked.
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
9
Google Plus
avatar for hlmjdmc2310

One of the Best sites.

(Family with young children, 1 review)   Confirmed

  • Date stayed: Aug 2013
  • Recommend to friends   Visit again
  • Liked: when we arrived at lady's mile. we were greeted by friendly staff who talked us through everything. We were impressed with the shower blocks, toilet area, Laundry room etc. All were cleaned twice a day. Even though we had young children with us we also had my son who is 14. who lived in the heated outdoor pool, the staff around the pool area, who are father and daughter, were extremely friendly, told the kids off when they needed it but didn't stop the kids having great fun. I reported an area of ground where kids had dug a hole and told reception that it was quite dangerous at night, within 30 minutes the site staff were there and filled it in. The shop on site was NOT expensive, and had everything you needed had you forgot something.
    Overall had a fantastic week and definitely going back next year for 2 weeks.
  • Disliked: The first night we got there we decided to eat in the bar area. This was not very nice and quite expensive. I had to send my dinner back as it was under cooked. When it came out again it was the same. so we decided not to eat there again.
    The Bar area was very dark and dingy so we didn't go in there in the evening.
From the manager...

Good morning,
Thank you for your review for our park. It is great to hear you received a warm welcome from reception and everything was explained to you. It is great to hear you always found the toilets and showers to be clean and that your family enjoyed the facilities we have on offer. We pride ourselves as a family owned and operated park which we think is shown through our great staff here, and when a problem is reported we are quick to respond.
We are sorry to hear you did not receive our usual great standard form the restaurant, we will certainly look into this. The good news is that we are refurbishing the clubhouse over the winter months, which will see the bar moved which will really open up the clubhouse allowing additional seating as well. We hope you will come and visit us next year to see the improvements.

Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
9
Google Plus
avatar for Phil_L

Highly recommended!!

(Family with older children, 1 review)   Confirmed

  • Date stayed: Aug 2013
  • Recommend to friends   Visit again
  • Liked: Campsite was perfect for a week away with my 13 year old daughter. The location of the campsite made it ideal to walk into both Dawlish and Dawlish Warren, or catch a train to travel further afield. The campsite itself is excellent. Great pitches, easy hook up, great shower blocks (which were cleaned regularly). Indoor and outdoor pools were great. A well stocked shop, and good food served at the restaurant.


  • Disliked: Absolutely nothing!
From the manager...

Hello,
Thank you for leaving a review for our park. It's great to hear you had such a good time, and found our park to be centrally located so you can go and explore the area both on foot or public transport for further a field. We are pleased you found the toilet shower facilities cleaned regularly, and the enjoyed other facilities on site.
We hope you will come and stay with us again soon.

Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
10
Google Plus
avatar for kevin_p3

Very nice site made very welcome .

(Mature couple, 2 reviews)

  • Date stayed: Aug 2013
  • Recommend to friends   Visit again
  • Liked: The site was very well laid out and there was more than enough toilet blocks
    The pool area was well kept and had a lifeguard present all the time it is open.
    There is also a very good restaurant which serves good quality food at very reasonable prices . This is one of the best family sites I have been on in the 20 years I have caravanning. I would recommend this site to anyone who wishes to have a family holiday in Devon .
  • Disliked: Nothing
From the manager...

Good morning,
Thank you for leaving a review for our park. We are pleased you found the park laid out well with plenty of toilet shower facilities.We are pleased to hear you enjoyed the food from our restaurant and that you found our site to be very family friendly. Best in 20 years is amazing thank you very much! See you again soon.

Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
10
Google Plus
avatar for clare_s0

good all round campsite

(Young couple, 2 reviews)

  • Date stayed: Aug 2013
  • Recommend to friends   Visit again
  • Liked: Spacious pitches. Nice atmosphere. Good facilities. Good all round entertainment.
  • Disliked: Could do with more plug sockets for straighteners
From the manager...

Good morning,
Thank you for your review. We are pleased you found the pitches spacious and enjoyed our entertainment.
We hope you will come and visit us again soon.

Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
9
Google Plus
avatar for Fionafox

Great family friendly site

(Family with young children, 1 review)   Confirmed

  • Date stayed: Aug 2013
  • Recommend to friends   Visit again
  • Liked: A nice spacious pitch, plenty of room for our trailer tent, large awning and car.
    Well stocked, reasonably priced on site shop with a very friendly shop keeper.
    2 pools, both clean, well maintained and the kids loved the slides!
    Kids disco/club, games and dancing which they very much enjoyed!
    Brilliant playground (although it could do with some benches for the parents as we ended up sat on the floor!)
    Pay as you go electric hook up, cost us far less than the usual per night fee on other sites.
  • Disliked: Breakfast bar was a disaster! Waited in a queue for 15 minutes in which time staff failed to get one order out! I gave up and walked away!
    Advertised 'cash points' were out of order!
From the manager...

Good morning,
Thank you for taking the time to write a review for our park. We are pleased to hear you found the facilities both clean and well maintained, and that you got on well with the pay as you go electric. We are sorry to hear that you did not receive our usual great service at breakfast time and that our cash machines were out of order - during very busy times they had probably run out of cash, so we could have offered cash back in reception for you.
We are pleased you would recommend to friends and we hope you will come and stay with us again next year!

Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
8
Google Plus
avatar for Default Avatar

Thoroughly enjoyed everything about the site - BRILLIANT !!!

(Mature couple, 1 review)   Confirmed

  • Date stayed: Jul 2013
  • Recommend to friends   Visit again
  • Liked: We came as a couple with a caravan, and our Daughter and husband came in their tent with their two children as well.

    We all thoroughly enjoyed the site and all of it's facilities.

    We shall certainly come again, and highly reccommend you to our friends and relatives too.

    The site was clean and very well run. The play area was good and safe. The evening entertainment was brilliant.

    Could not fault anything, thank you so very much.


  • Disliked: NIL
From the manager...

Good morning,
Thank you for taking the time to write a review for your time spent at Lady's Mile. We are pleased to hear you enjoyed the site and all of the facilities on site. We are pleased you found everything clean and safe and the park well run. It is great to hear you plan on returning to us and will recommend to friends and family!
We will see you again soon.

Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
10
Google Plus
avatar for kellypearce

We enjoyed our stay so much we will be returning next year :D

(Family with young children, 1 review)

  • Date stayed: Aug 2013
  • Recommend to friends   Visit again
  • Liked: The staff in all areas were friendly and very helpful and our book in was smooth. The site allows you to choose your own pitch which we thought was brilliant especially if you wanted to add extra days you don't have to move pitch as there is another booking. There facilities were clean and very accessible. We all enjoyed our stay especially the children who didn't stop from the time we got there to the time we left. Having two pools on site, one in and one out offered fun no matter what mother nature had in store for us. Luckily we had brilliant sunshine to accompany our fun packed holiday. The food was extremely yummy and brilliant value for money and the on site was offered a variety of foods and items at a reasonable price and always served with a smile. I don't have a bad word to say about this site even though we were being pestered by quite a few wasps the staff did everything they could to keep the numbers down. The site offered and provided us with a very enjoyable holiday as did the surrounding areas such as Dawlish Warren which was within walking distance.
  • Disliked: Apart from the wasps that were out of the sites control we didn't dislike anything about this site.
From the manager...

Good afternoon,
Thank you for taking the time to write a review for our park. We are pleased you found all of the staff here to be friendly and helpful and found all of the facilities clean and accessible. It is great to hear you enjoyed the food on offer here, and that the children thoroughly enjoyed the pools especially with the fine weather we had! obviously the down side to the weather are the addition of wasps, which unfortunately was a nuisance all around the area, however we are pleased this did not spoil your stay! we do hope to see you again soon.

Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
10
Google Plus
avatar for Cblogger

Brilliant place

(Family with young children, 1 review)

  • Date stayed: Aug 2013
  • Recommend to friends   Visit again
  • Liked: The two brilliant pools were very good both with water slides. I did get quite a big bruise from the outside slide but very worth it. I also met a girl my age and the brilliant places let us hang out. And just a brilliant 5 minute walk from the beach...! Very happy...! Thanks a lot guys at lady's mile...!
  • Disliked: ...
From the manager...

Good afternoon,
Thank you for taking the time to write a review for our park. We are pleased yo had such a great time, enjoying both of the pools and slides, sorry to hear about your bruise! I don't know how you would have done that! It is great to hear you also made some friends during your stay.
We hope you will visit us again soon.

Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
10
Google Plus
avatar for Default Avatar

Fantastic Site with Fabulous Location

(Family with young children, 1 review)   Confirmed

  • Date stayed: Jun 2013
  • Recommend to friends   Visit again
  • Liked: The site was very well set out, great facilities for young children, has a fantastic kids park and lots of different things for them to do, lovely indoor swimming pool.
    outdoor swimming pool was not in use but looked fantastic

    short walk to a tesco so everything needed was at hand

    lovely scenic walks, absolutely picturesque view. our dog loved it too !

    The toilets are amazing !

    This was a stop over site for us heading back to glastonbury but will definately be a site we return too. The staff were brilliant and very friendly advising us of the best routes to walk to local towns etc.
  • Disliked: Nothing
From the manager...

Good afternoon,
Thank you for taking the time to write a review for our park. We are pleased you found the site well laid out, enjoyed all of our facilities and found them to be clean and tidy and the staff friendly and helpful.
We hope you will be able to stay with us longer next time.

Location
Value for money
Accommodation
Facilities/activities
Customer service
(No rating)
Child friendliness
Cleanliness
Overall
10
Google Plus
avatar for dcreasey

A very good stay

(Family with older children, 1 review, 1 photo)

  • Date stayed: Aug 2013
  • Recommend to friends   Visit again
  • Liked: From when we checked in we found the atmosphere great. My Grandchildren loved the outside and indoor pool. They also enjoyed the amusement room.
    The staff were helpful and polite and friendly nothing was too much trouble.
    The on site shop was very reasonable and the food in the restaurant was very nice and plenty of it for the price, I was very pleased.
    The Takeaway was slow but the food was nice and the staff very friendly and patient when my little Grandson could not make up his mind.(Well done guy's).
    We will be coming back next year with more family members and will book for longer next time as we was sorry to be leaving after four night's.
    The Caravan was very clean and so was the site which I was very impressed with. Well done cleaners.
    The Laundrette was great value for money and invaluable as towels needed to be dried most days as well as washed on some.
    All in all we are looking forward to going back next year and taking more family to enjoy what we enjoyed during our recent stay.
    A big thank you to all staff at Lady's Mile Dawlish for making our stay so enjoyable.

  • Disliked: That there was not much seating in the indoor pool.
From the manager...

Good Afternoon,
Thank you for taking the time to write such a lovely review for our park. We are pleased to hear you and your family had such a great stay and we will pass on all of your great comments to all of the team here at Lady's Mile.
We look forward to your visit next year.

Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
10
Google Plus
avatar for Nina_L

lovely campsite, ideal for families, we are returning next year!!!

(Family with older children, 1 review)   Confirmed

  • Date stayed: Aug 2013
  • Recommend to friends   Visit again
  • Liked: The camp was easy to find, very clean large pitches, easy and quick to book in with pleasent and helpful staff, electric charges are cheap, silly me should of looked how much was already on meter, before we put our card in, but money was already left on for us, we used £ 2:50 all week!!!
    lovely onsite chip shop and two swimming pools,
    The toilets where clean 90% of the time, times when not was late evening this was due to older teenagers ransacking them, but this was not the camps fault.
    There is Lovely carvery just down the road towards dawlish warren.
    We had an issue with other campers dog barking from 6 am for two mornings and the 3rd morning from 4 am!!! Needless to say we where not impressed, as the family laid on sun loungers next to it, we tried to talk to family to get the dog to stop barking but it fell on deaf ears, their answer tell the seagulls to stop squawking!!!, we went up to reception to discuss the matter, to which they found this matter disrespectful and the dog was removed within two hours.
    We really enjoyed this break away and are already looking forward to next year,
    This camp is by far one of the best we have stayed on!!!
  • Disliked: Club house in need of updating and more seating, which I do believe they are doing this year,
    Alot of people walking around and using onsite stuff without wristbands, which we never once got asked for all week!!
    A member of lifegaurd staff could do with some communication skills, she comes acrosss very rude and abrupt, my son with adhd had a run in with her one day he was pushed down the slide by another child which ment he didnt wait for the "green light" to go, no question asked she removed him from pool her words towards my child were not very understanding, the next day as a family we where there when she demanded that this lady and her children removed their shoes whilst she walk passed them, we she returned passed them again she demanded yet again to which the lady said, you could ask in a more pelight manner to which she got in this ladys face and said I already asked once and pointed to 1 of the enterance doors and said there are signs there, the lady iformed hef that she used other door from club house stairs to get in and there were no sighs, lifegaurd still in her face being very rude and disrespectful towards this lady, the lady informed her that she could do with some people skills which I do agree on, both parties went to office to sort the matter out, I bumped into the lady later to find that she didnt have an apology and she felt like she was in tbe wrong and they belived staff over her, camp even offered to give back her last few days of fees is she want to leave!!!!!
    I went up myself later that day to speak to someone about this matter which was not the ladys fault but there staff. The owner paul seemed to listen I only hope that he sorts this matter out soon as I feel that if this lifegaurd carrys on with her lack of people and communication skills the matters will get worse!!!

From the manager...

Good afternoon,
Thank you for taking the time to write a review for our park. I am pleased to hear you found our pitches spacious and the electric not overpriced. We are pleased you found all of the facilities on site clean and tidy.
We allow pets on site after all they are part of the family, however campers must respect each other and not allow their dogs to become a nuisance to other campers.
We are having the clubhouse refurbished over winter, which will see the bar moved and more seating available.
I am sorry to hear you had a problem in the pool area. We usually only receive great comments regarding our pool staff for their friendliness and being so on the ball all of the time with the children. I will follow this up with the owner.

Location
Value for money
Accommodation
(No rating)
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Child friendliness
Cleanliness
Overall
9
Google Plus
avatar for John_C5

A great site with excellent facilities

(Family with older children, 1 review)   Confirmed

  • Date stayed: Aug 2013
  • Recommend to friends   Visit again
  • Liked: The cleanliness and facilities are terrific, well situated for surrounding areas.A great family feel to the place.

  • Disliked: The only downside was the noisy older kids who were causing problems for the younger kids in the playground. It took parents to intervene and get rid of the troublemakers before security arrived
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
10
Google Plus
avatar for Mitch

Summer holiday

(Family with young children, 1 review)

  • Date stayed: Aug 2013
  • Recommend to friends   Visit again
  • Liked: We stayed with you as a family, my son who is 14yrs old really enjoyed the swimming pools. The site is lovely we thought it was nice and clean and well looked after.
    The bar area is nice too we thought the bar staff were really friendly and the service was excellent. One member of staff named mikey was ever so pleasant. The on site shop was brilliant it had every thing we needed and well stocked. We would love to visit again next year.
  • Disliked: We thought the takeaway could be better.
From the manager...

Good afternoon,
Thank you for taking the time to write a review for our park. we are pleased you and your family enjoyed your stay with us, and we will certainly pass on your great comments regarding the staff.
I am sorry if you did not receive our usual high standard from the takeaway we will monitor this closely.
We hope to see you again next year!

Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Overall
8
Google Plus
avatar for jeanetteabarrett

Brilliant campsite with fantastic facilities

(Family with older children, 1 review)

  • Date stayed: Aug 2013
  • Recommend to friends   Visit again
  • Liked: The site is very secure, using car recognition and wristbands to confirm you are part of the site.
    facilities include, two swimming pools with slides and lifeguards, play area,takeaway,shop,gym,sauna,club house and amusements.
    the site is in walking distance of the town and the beach.
    the pitches are of ample size with very cheap pay as you go electric.
    toilets n shower areas spotless with free hot water and electric points.
    wonderful all round site.
  • Disliked: Clubhouse was small considering the size of the site. Could never get seated unless you wanted to sit from 6 oclock and sitting through children's hour. We have older children so this was not an option. That's all that did not like but not detrimental to how much we enjoyed the site and will definitely be back.
From the manager...

Good afternoon,
Thank you for taking the time to write a review for our park. We are pleased to hear you found the site secure with the security steps we have in place, and enjoyed all of the facilities we have on offer.
We are having the clubhouse refurbished over the winter, which will see the bar being moved to allow for extra seating, so please come and visit us again in the new year.

Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
9
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avatar for nickyNgerry1

Great site, Friendly staff, Great facilitys

(Family with young children, 1 review)   Confirmed

  • Date stayed: Aug 2013
  • Recommend to friends   Visit again
  • Liked: Just come home after spending a week here in our tent, travelled 7 hrs to get there and arrived earlier than check in time (by half hour) staff let us go pick a pitch no problems, pitches are well marked out and are quite big (we had a 8 man tent, canopy, trailer, car and 2x windbreakers and still had room on it) there's a great park for kids and a indoor and out door swimming pool (which was very clean) loved the fact there was lifeguards also. I must say the pools here was better than the pool at my spa day during our holiday that hubby booked for me in a 4* hotel!
    Bar area was a bit dated but I've heard its being refurbished this winter, takeaway was great for a snack cheesy chips yum yum.
    Shower rooms always clean and warm no matter when you wanted one, and toilets was clean also and there was lots of them so never got caught short haha.
    Laundrette on site meaning as a family of 5 kids I didn't need to take the whole wardrobe and it wasn't over priced to wash and dry clothes either. The shop is fantastic reasonably priced, usually you expect campsite shops to be expensive but not this one, one night hubby wanted his midnight snacks and we arrived at the shop just as they was closing the door at 9pm, think the man was called David reopened the shop so hubby could get his supply's.
    There's a few things that I feel would make lady's mile 10/10 instead of 9/10.
    better hand dryers and taps in the showers/toilets.
    family bathrooms, I have a back injury meaning hubby has to shower my 2 yr old and some childish boys was making fun of both him and my little one. family bathrooms would make it easier for us with little ones who need the extra help.
    Kids club would also go down really well here I think.
    This did not ruin our experience here though and we WILL be back next year :)
    Cant wait to book for next year once the refurb has been done, infact I've already tried to book for next summer but will only go to jan 2014 so come on lady's mile, I want to book my holiday for next year please.
  • Disliked: Nothing at all, other than having to come home with 5 kids that wanted to live there. :(
From the manager...

Good afternoon,
Thank you for taking the time to write a review for our park. We are pleased you found the pitches to be spacious and marked out well, and it is great you enjoyed the pools on site - better than a 4* hotel!! wow.
It is great to hear that the facilities were all clean whenever used and yes we are having the clubhouse refurbished over the winter months.
We are implementing more kids clubs for next year, along with an in house entertainment team.
We would love to have you visit us again next year! We can book you in over the phone for next year if you like! it is just not available to book online yet. See you soon!!!

Location
Value for money
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(No rating)
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
9
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Stayed for 5 night in a tent

(Family with young children, 1 review)   Confirmed

  • Date stayed: Jul 2013
  • Recommend to friends   Visit again
  • Liked: Mostly everything. We were very happy with 99% of the site. The kids had a great time and the staff were helpful.
  • Disliked: The fish and chip shop. They were not prepared for the amount of people that would be ordering food. It took 45 mins to get a take away and when we finally got it, it was over cooked.
From the manager...

Good afternoon,
Thank you for leaving a review for our park. We are pleased to hear you enjoyed your stay with us and will pass on your great comments to all of the staff.
I am sorry to hear you had a wait on your food from the takeaway, it can get very busy at times with a bit of a wait on food, however we will look into this and see what improvements can be made.
We do hope you will visit us again soon.

Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
9
Google Plus
avatar for dollybird

Fabulous holiday

(Family with young children, 1 review)

  • Date stayed: Aug 2013
  • Recommend to friends   Visit again
  • Liked: We have 2 young children aged 4 & 6, to us as a family this was overall an excellent holiday park in a lovely location. The play park there is excellent, both swimming pools lovely, great choice of food either eating in or takeaway. Lovely entertainment for the kids and adults in the evening. Plenty of shower blocks, toilet facilities etc all in a very clean condition. We will be going back again next year for a short break.
  • Disliked: Although it was up to us where we pitched our caravan, which is good as we got to pitch where we wanted to go that best suited our needs, the only problem with that is when you are trying to search for a pitch this is a little awkward when towing a caravan as not always that easy to move one of these around in tight spaces, this obviously proves move difficult the busier the park is as pitch space is more limited. Although it was busy when we went there was several pitches available to use but like I said we had to go and find them.
From the manager...

Good afternoon,
Thank you for taking the time to write a review for our park. We are sorry to hear you had difficulty finding a pitch, although you choose your own pitch we do try to guide visitors to an area that would be suitable for them.
We are pleased to hear the children enjoyed the facilities, and you found them all to be well maintained and clean.
We would love to have you visit us again soon.

Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
10
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well equipped, clean facilities. secure well managed site.

(Family with young children, 1 review)   Confirmed

  • Date stayed: Jul 2013
  • Recommend to friends   Visit again
  • Liked: Pools, pitch areas, play facilities for kids, well stocked shop, close to beach. Early check in.
  • Disliked: Nothing to dislike.
From the manager...

Hello,
Thank you for your review. We are pleased you enjoyed your time with us and we hope you will visit again soon.

Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
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Overall
8
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fantastic break will be back

(Family with older children, 1 review)   Confirmed

  • Date stayed: Jul 2013
  • Recommend to friends   Visit again
  • Liked: the campsite was very welcoming we got there at 8 in the morning and they still let us pitch up .The pitch we had was great and we had very little passing traffic.the showers were always clean and tidy,you could go anytime of the day and you never had to wait for a shower just walk straight into one.The pools were great and well looked after,it was nice to lay around the pool on there nice new sun beds.The shop was well priced and had all the things you could ever need.I liked the signs around the site free range children.
  • Disliked: there was nothing i disliked on this site
From the manager...

Good afternoon,
Thank you for leaving a review for our park. We are pleased to hear you enjoyed your stay with us and found all of the facilities clean and tidy and the pools well looked after. It is great you took advantage of the new sunbeds we have just had and were able to make the most of the lovely weather!
We hope you will visit us again soon.

Location
Value for money
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Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
10
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avatar for Default Avatar

a excellent place to say everyone friendly, so clean just loved it

(Family with young children, 1 review)   Confirmed

  • Date stayed: Jul 2013
  • Recommend to friends   Visit again
  • Liked: Everything so friendly, never known toilets or shower rooms to be so clean just loved every minute and will definitely be back
  • Disliked: Nothing
From the manager...

Hello,
It is great to hear you found our facilities so clean, and enjoyed your stay with us. We will pass on your comments to the staff.
See you again soon.

Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
10
Google Plus
avatar for Marta__T

Great Holiday!

(Family with young children, 1 review)   Confirmed

  • Date stayed: Jul 2013
  • Recommend to friends   Visit again
  • Liked: That was our first camping trip and we absolutly loved it! Came back yesterday and already booked another week end of the month! The camp site is clean and well maintained. It's busy - but it did not affected our stay there. Hot water in shower rooms. The swimming pools are amazing and kept my two children (5 and 3) well entertained. Great playground as well.

    Lovely area. Beach within walking distance.

    Sainsburys near by, but the supermarket on site was well stocked as well. Chip shop had Turkey dinosaurs in their kids meals which was great bonus as well :)

    I can't say anything about the bar, restaurant or entertiment as we didn't use any of those.

    Overall I would recommend this place to anyone!
  • Disliked: Nothing.
From the manager...

Hello,
It is great to hear you and your family enjoyed your first camping trip! And we look forward to you visiting again soon!

Location
Value for money
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Facilities/activities
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Child friendliness
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Overall
10
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great park for all ages definitely reccomend. A++++

(Family with older children, 1 review)   Confirmed

  • Date stayed: Jul 2013
  • Recommend to friends   Visit again
  • Liked: The facilities were very well thought out. Everything was easily accessible. Catered for all our needs. My 9year old daughter loved the park, especially the pools and arcade.
    We had a wonderful time and felt very well looked after. The showers were clean and hot. The food was good and the site was very busy but still quiet at night. All round we cannot fault it.
  • Disliked: Nothing
From the manager...

Good afternoon,
Thank you your review. It is great to hear you found all of the facilities easily accessible, and the site catered for all of your needs!
We hope to see you again soon.

Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
10
Google Plus
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Fab holiday considering it was our first time camping

(Family with young children, 1 review)   Confirmed

  • Date stayed: Jul 2013
  • Recommend to friends   Visit again
  • Liked: This campsite was well layed out with easy access to washrooms, toilets, electric hook ups and water taps .. My kids enjoyed this holiday so we will probs visit in the future ... Staff were great and very friendly , cud not ask for anymore than that ..
    Our overall visit was fab and the weather was great throu out the week for us ..
  • Disliked: Hated the birds plopping on my tent . Early wake up calls off them too lol
From the manager...

Good afternoon,
Thank you for leaving a review for our park. We are pleased to hear you found the staff friendly and that the park was well maintained and clean and tidy. Sorry about the birds plopping! all part of the fun!
We hope to see you again soon.

Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
9
Google Plus
avatar for Jackie_D1

We stopped for one night while visiting relatives in the area

(Family with young children, 1 review)   Confirmed

  • Date stayed: Aug 2013
  • Recommend to friends   Visit again
  • Liked: The site was clean and well set out. The kids loved the swimming pools and my younger daughter enjoyed the playground. The shower blocks were clean and well maintained.
  • Disliked: Nothing
From the manager...

Hello,
Thank you for your review! We are pleased you found the site clean and well set out. It is great to hear your daughter enjoyed the facilities on site, and we hope you will come and stay with us again!

Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
10
Google Plus
avatar for jenneyanderson

4 night stay in Tent

(Family with older children, 1 review)   Confirmed

  • Date stayed: Aug 2013
  • Recommend to friends   Visit again
  • Liked: The Camp Site was absolutely brilliant the kids loved it especially the swimming pools and the amusements would defiantly recommend it and will be comming back again for sure . The entertainment was a added bonus on the evening too
  • Disliked: he
From the manager...

Good afternoon,
Thank you for your review for our park. We are pleased you and your family enjoyed your stay with us and the children enjoyed the pools with the slides.
We will look forward to your next visit to us.

Location
Value for money
(No rating)
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Facilities/activities
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Cleanliness
Overall
10
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Family camping trip

(Family with young children, 1 review)   Confirmed

  • Date stayed: Jul 2013
  • Recommend to friends   Visit again
  • Liked: It's the first time we took our family pet a 4 month puppy loved that she could holiday with us.
    Very clean site plenty of room .
    Lovely pool
    Didn't go to the club house cause of the dog

  • Disliked: Bit noisy near the club house area but we stayed up the quiter area.
From the manager...

Hello,
Thank you for leaving a review for us. We are pleased to hear the puppy got on well with camping! We are pleased you enjoyed your stay and hope to see you again soon.

Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
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Overall
9
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Lovely stay

(Family with young children, 1 review)   Confirmed

  • Date stayed: Jul 2013
  • Recommend to friends   Visit again
  • Liked: Facilities such as swimming pool, takeaway on site, play park
  • Disliked: Every time we wanted to use the indoor pool, I was closed ( early evening)
From the manager...

Hello,
Thank you for your review. We are pleased you enjoyed your stay and we would love for you to visit again soon.
We keep one of the pools open till 6pm and the other open till 8pm, the one that closes earlier depends on the weather etc, so we have been making the most of the great weather and leaving the outdoor pool open the later of the two.

Location
Value for money
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Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
8
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avatar for susannah_t

A lovely well maintained site with great facilities

(Family with young children, 1 review)   Confirmed

  • Date stayed: Jul 2013
  • Recommend to friends   Visit again
  • Liked: The indoor and outdoor pools were a real bonus, the kids used both, even in the rain! All the facilities were clean and we never had to queue for a shower. The pitches were a good size and well maintained.
  • Disliked: Some noise at night from late night drinkers. The clubhouse was dated and needed re-arranging for busy evenings. On our last night it was so packed that you couldn't even hear or see the bingo caller. If the bar wasn't in the middle it would be far better.
From the manager...

Good afternoon,
Thank you for your review. We are pleased to hear you enjoyed your stay with us. We are looking at refurbishing the clubhouse over winter this year - we hope you will visit us again to see it when it is completed!

Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
(No rating)
Child friendliness
Cleanliness
Overall
8
Google Plus
avatar for Default Avatar

We had an amazing stay

(Family with young children, 1 review)   Confirmed

  • Date stayed: Jul 2013
  • Recommend to friends   Visit again
  • Liked: as it was gorgeous weather we mostly enjoyed the outdoor pool.

    we also liked that there were numerous toilet/shower blocks and they were clean at ALL times.
  • Disliked: that the shop wasn't open earlier.

    there weren't enough facilities for infants.
From the manager...

Hello,
Thank you for your review. It is great to hear you would visit us again - we hope you will soon!

Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
9
Google Plus
avatar for andrew_g3

a very friendly ,clean,welcoming site helpfull staff great for kids

(Family with young children, 1 review)   Confirmed

  • Date stayed: Jul 2013
  • Recommend to friends   Visit again
  • Liked: the whole layout of the site . the toilet blocks are kept clean and checked regularly, the site is kept clean and tidy , the staff are friendly and helpful.
    the lifeguards are do a very good job and seem to be very efficient at keeping the pools and slides a safe place for the children to use.
    the reception staff and groundsman were very helpful when i flattend my car battery while charging things up , [ a lot quicker than the AA ha ha ] they were there with jump leads in a matter of minutes to jump the car off [ a big thankyou ]
    the kids entertainment was great , my grandaughter still talks about ROCKY THE RACKOON .
    the site shop was as cheap as other shops off site and seemed to stock most things required , but also an added plus is the sainsbury store which is aprox five minutes walk away
    in our opinion it is a very well managed and efficient site and we will certainly recomend it to family and friends and will definately be booking for next year
  • Disliked: i dont realy have any genuine dislikes
From the manager...

Hello,
thank you for your great review! We are pleased you found all of the staff helpful and friendly, and We are pleased we could help you out with your car problem!
It is great to hear you found the site clean and tidy and we would love to have you stay with us again and come back to see Rocky!

Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
10
Google Plus
avatar for ross_h

A fantastic week in a well-maintained, friendly site, with lots to do!

(Family with older children, 1 review)   Confirmed

  • Date stayed: Jul 2013
  • Recommend to friends   Visit again
  • Liked: This was the first time that we visited Lady's Mile Holiday Park, and we would definitely return! The weather was great, which obviously helps, but there was plenty to do on the site and in the locality even if the weather had changed. Our tent was pitched up in a generous size plot, not too far from the many wash facilities that they have dotted around the site - no queues for showers which was a definite advantage! There were 7 of us - 3 adults, and 4 children ranging in age from 8 to 15. There seemed to be lots of families on the site, and it was not too noisy at night. Great playground facilities, whilst the indoor and outdoor swimming pools were the best that we have seen in comparison to the many other sites we have visited over the years. The kids were really excited when they saw the waterslides, and especially liked the fact that they could take the inflatable rings onto the slides as they went even faster! Nice sunbeds and sauna for the adults too, along with a gym if you felt the need to work off any of their lovely ice-creams! The site has a well-stocked shop, which wasn't too expensive, and there were plenty of amusements, pool, and bowling facilities for the kids. The big clubhouse had a nice feel to it, and whilst we only went for the bingo (good cash prizes ranging from £30 to £130!), there was the normal nightly entertainment for all ages if that's what you like to do - we, however, preferred to go back and relax with a drink or two outside our tent, whilst soaking up the lovely atmosphere that being outside brings! The site itself, is only a short 15 minute walk from Dawlish Warren Beach, and is of course, not too far from the pretty Dawlish itself. It is, also conveniently near a large Sainsburys, and a very nice Chinese take-away, although the site's shop and take-away facilities are very good if you do not wish to go off the site. A lovely site, and we would definitely recommend it to our friends.
  • Disliked: The pitches were quite close to the site roads, so if you have very young children, you would have to be vigilant to cars going past your tents or caravans. Also, the site did seem to have a lot of ants, but this could have been due to the very hot weather. The bar prices could have been cheaper too!
From the manager...

Good afternoon,
It is great to hear you and your family had such a great time. We are pleased you enjoyed all of our facilities on site, and also found some local attractions too.
We do hope you will all come and visit us again soon.

Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
9
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avatar for helen41

Excellent Holiday

(Family with older children, 2 reviews)

  • Date stayed: Jul 2013
  • Recommend to friends   Visit again
  • Liked: warm and friendly welcome, we stayed on copps field which was quite and very clean the shower block was very clean day and night, shop always well stocked and friendly and helpful staff takeaway food nice,. Indoor and out door pools fantastic.

    We also took the dog and the dog walking area was bit hilly but overall enough space for a good run.

    Lady's Mile is in walking distance for you to go into Dawlish or Dawlish warren, myself and my family had a fantastic week and will be booking to stay again next year.
  • Disliked: sauna out of order for most of the week and no sign of getting it up and running.
From the manager...

Good afternoon,
Thank you for leaving a lovely review for our park 10 score! we are pleased to hear you had a warm welcome when checking in and found the toilet and showers to always be clean. It is great to hear you enjoyed both pools, and found our dog area had plenty of room so your pet could stretch their legs! it is a bit hilly but then the owners get some exercise as well!
We hope to see you again soon.

Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
10
Google Plus
avatar for cathybissmire

Good site

(Extended family, 1 review)

  • Date stayed: Jul 2013
  • Recommend to friends   Visit again
  • Liked: I loved how you could choose your own pitch, which are a great size!
    Plenty of amenities,
    loved the indoor and outdoor pool.
    Small amount of childrens entertainment (could be more)
    restaurant was very good.
    Takeaway ok and if shut can order at the bar !
    Entertainment every night.
    Plenty of security and staff are always cleaning the area.
    I would recommend and will return if the problems below where sorted

    Brill site apart from the dislikes below
  • Disliked: Groups of older kids taking over the play area and giving you strange looks for actually being in there ! Playing football one hit my grandchild and all we had was torrents of abuse and foul language. So that was never used again. Lights were around the area but more need to be actually switched on at night for safe walking. Cramped area for a busy time in the club near the stage for the entertainment...couldnt move or had chairs banged against you..two nights we couldn't get to sit anywhere to watch the shows. The arcade had lots of broken machines and those that took your money and didnt work meant having to ask for your money back...thats if they listen..one guy totally ignored us so we never wasted our money again. Showers could be fixed to actually work in the changing rooms by the indoor pool.
From the manager...

Good afternoon,
Thank you for taking the time to write a review for us. We are pleased you liked the fact you could chose your own pitch and enjoyed all of the facilities on site. We are looking at a refurbishment of the bar area this year. I am sorry to hear you had some trouble with the older kids - the play park is intended for under 14 years. There is somebody on hand to have a look at the machines right up to 8pm, we usually find it is when children have put 2p coins into every slot even when they are not meant to take 2ps so money gets jammed.
We do hope that you will visit us again and not be put off by this.

Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
8
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avatar for Default Avatar

The kids had a great time.

(Family with young children, 1 review)   Confirmed

  • Date stayed: Jul 2013
  • Recommend to friends   Visit again
  • Liked: The swimming pools were great for the kids and splash zone for the baby.
    The toilets/showers/washing up areas were always clean and plenty of them so never had to queue.
    We stayed in Copps Field, which was furthest from the pools and club house but was nice and quiet.
    Kids disco each night was ok and kids liked meeting Rocky the Raccoon.
  • Disliked: The kids arcade was rubbish. The machines kept eating money and you had to go to reception to get maintenance man to find a key to get your money back.
From the manager...

Good afternoon,
We are pleased to hear you enjoyed the facilities on site and found them all to always be clean.
We have made lots of improvements to the arcade with a total refurbishment and lots of new machines. We always have somebody around to help if there is a problem with the machines right up to 8pm, the problem we have the most is when children put 2ps in the machines that do not accept 2ps and therefore blocks a machine up not allowing it to function properly.
We hope this will not put you off from returning to us in the future.

Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
8
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avatar for davina_b

very clean site

(Mature couple, 1 review)   Confirmed

  • Date stayed: Jul 2013
  • Recommend to friends   Visit again
  • Liked: the helpfulness of staff, i am disabled and at first pitched our tent at the bottom end near the swimming pool, but after walking our dog we found the disabled toilets ans shower block at the top field we asked for the key code and had a look, when we spoke to reception about the code they asked if i wanted to move pitch, i replied we have paid for our electric on 318 pitch, they said it was no bother and had already moved us to no 1 copps field b4 we had got our tent down, we found the site to be very clean and there was plenty of hot water in the showers, sinks etc, we did not use the pools as we have a little westie and it was far too hot to leave her in our tent, and with my disability i had to have my partner with me in the pool so as no pets are allowed in pool area we had to give them a miss, anyone with children would love this site we are thinking of bringing our grandson down next time he would love it so much for children to do well catered for
  • Disliked: a little disappointed that the take away shop on site was closed, we went to the bar to order food but found it quite expensive fish and chips £7.95 each, when we had just left the beach and could have got it a lot cheaper (£9.95) for both, me being lazy said we would get it on site but had to make another journey to get the cheaper one from chip shop, we were on holiday the 13 - 20 July so it was pretty much near the school holidays, so surprised it wasn't open. but that's my only grumble
From the manager...

Good afternoon,
Thank you for taking the time to write a lovely review for our park. We are pleased to hear the staff were helpful in reception regarding your move to a more convienient spot, and you found the facilities to be very clean.
During quiet times we do close the chip shop and offer any takeaway food available to be ordered from the bar, I am sorry if you were not made aware of this at the time.
We hope this does not put you off coming down again, bringing your grandson!

Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
9
Google Plus
avatar for Roy_C0

Brilliant

(Family with older children, 1 review)   Confirmed

  • Date stayed: Jul 2013
  • Recommend to friends   Visit again
  • Liked: Every thing
  • Disliked: Not enough water taps over the entire site
From the manager...

Hello,
Thank you for scoring our park a very high 9!
We are pleased to hear you liked everything and do hope to see you again soon.

Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
9
Google Plus
avatar for Default Avatar

we had a short stay but everything was good

(Young couple, 1 review)   Confirmed

  • Date stayed: Jul 2013
  • Recommend to friends   Visit again
  • Liked: All the facilities were good and the staff were friendly.
  • Disliked: The prices in the bar. But think they would be standard to any campsite.
From the manager...

Hello,
thank you for leaving a review. We are pleased you found all the facilities good and the staff friendly, we will pass on your comments to the team.
The bar prices are pretty much the same as you get in the local pubs in the area, we try to keep the costs down as much as possible.
We do hope to see you again soon.

Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
8
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avatar for Default Avatar

Great site with all you could wish for

(Family with older children, 1 review)   Confirmed

  • Date stayed: Jul 2013
  • Recommend to friends   Visit again
  • Liked: Check in was very easy, along with a number plate recognition system on the entrance barrier. The pitches were spacious with electric at every pitch on a pay a you go card system. We didn't use electric so can't comment on the price etc.

    The breakfast from the on site restaurant is cheaper than you will get down in Dawlish and it is very nice. We also used the chipshop for fish and chips and pizza. Bth were very nice.

    The on site shop is well stocked with food, souvenirs and camping bits in case you have forgotten anything. Everything that I looked at seemed reasonably priced.

  • Disliked: Drinks in the chip shop were considerably dearer than if you got them from the on site shop. For example. Monster energy drink. £2.50 in chippy but £1.95 in shop.
From the manager...

Hello,
We are pleased you found check in to be fuss free and found the pitches to be spacious. We will pass on your great comments to the chefs in both the restaurant and takeaway.
The on site shop is not ran by Ladys Mile itself but we will check on these pricings for the drinks.
We hope to see you again in the future.

Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
10
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avatar for karen_f1

very good clean site. lots of toilets, shower blocks,

(Mature couple, 1 review)   Confirmed

  • Date stayed: Jul 2013
  • Recommend to friends   Visit again
  • Liked: all the pitches are marked out and there more than enough space, the toilets were very clean as were the showers. the private wash cubicles were particulary useful. we liked it so much plus the great weather, we stayed longer as did other people. well located easy to find, and lots of places to visit nearby. The kids entertainment looked fine with a big water slide and pool. not sure what it would be like in bad wseather but that goes for anywhere. I would definitely recommend this site.
  • Disliked: nothing much to dislike, the on site well stocked shop was a bit expensive but Sainsburys is very close by within walking distance. only thing i would pick on is that when booking it wasn't made clear that there is a reduction for the over 50s at certain times of the year, and when we booked to stay longer we didn't get offered a refund but there again we didn't ask.
From the manager...

Good afternoon,
thank you for taking the time to write a review for us! We are pleased to hear you found all facilities clean and tidy, with us being easy to find and centrally located to many places to visit. The shop does try to be as competative as possible, and mostly is but obviously there are a few things that you just cant compete on.
The staff probably did not realise you were over 50!!
We do hope you will come and stay with us again soon.

Location
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(No rating)
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(No rating)
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Overall
8
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Excellent

(Family with young children, 1 review)   Confirmed

  • Date stayed: Jul 2013
  • Recommend to friends   Visit again
  • Liked: Everything
  • Disliked: Receptionist with a bit of attitude
From the manager...

Hello,
Thank you for giving our site a high score of 9 overall! I see you would visit us again and liked everything which is great news!!
Hope to see you soon.

Location
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Overall
9
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Lovely site with good facilities-great for kids!

(Family with young children, 1 review)   Confirmed

  • Date stayed: Jun 2013
  • Recommend to friends   Visit again
  • Liked: The indoor & outdoor pool were great, the toilet and shower facilities were very clean, there were plenty of blocks around the site.
  • Disliked: The chip shop on site wasn't great. There was a long wait for food even though there was only one other customer in there and the standard of the food was quote poor.
From the manager...

Good afternoon,
Thank you for taking the time to write a review for our park. We are pleased you enjoyed all of our facilities and found them to be kept at such a high standard. we are sorry to hear you did not recieve our usual high standards from the takeaway, we will monitor this more closely. We hope you will visit us again soon.

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(No rating)
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Overall
8
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avatar for tjsmith

Wonderful and friendly

(Extended family, 1 review)   Confirmed

  • Date stayed: Jun 2013
  • Recommend to friends   Visit again
  • Liked: the friendly and helpful attitude of the reception staff. The Holiday park was extremely clean and had an abundance of immaculate showers and toilets. We had 3 dogs and the walking area was great for them, it was so refreshing to be on a site that actually liked having all manner of pets. My son never got out of the indoor and outdoor pools and we lost him to the very large play park. Everyone on the site made you feel welcome and in typical camping/caravanning style, helped/gave advice and shared refreshments with you. Night entertainment was lively and had different acts each night. Pizza/kebabs and chips are readily available. The shop was vast, catering to Campers and Caravaners alike. On the last day, the coffee vending machine broke down and to our surprise, the Manager Steve delivered our coffees/teas free of charge to our caravan. An extremely hardworking, conscientious manager and clearly proud of his park and staff. We will be back!!
  • Disliked: having to go home and wanted to stay longer.
From the manager...

Good afternoon,
Thank you for taking the time to write such a lovely review for us! We are pleased you all had such a great time and enjoyed everything our park has to offer. Sorry to hear our machine had an off day! but glad you ended up with your drinks later! We will pass on your great comments to everyone here at Ladys Mile and hope you will come and visit us again very soon!

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Overall
10
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Family and dog friendly park

(Family with young children, 1 review)   Confirmed

  • Date stayed: Jun 2013
  • Recommend to friends   Visit again
  • Liked: The park was clean and well maintained shower blocks was in good condition and cleaned everyday. The shop was well stocked and staff very friendly. Swimming pools was brilliant both inside and outside. There are children play areas which are ver we'll looked after. And dog friendly.
  • Disliked: The chip shop, amusement Arcades and outdoor pool was closed all week they should of let us know they was closed before we booked as this was a reason we choose this campsite.
From the manager...

Good afternoon,
Thank you for taking the time to write a review for our park. We are pleased you enjoyed your stay with us and found everything well maintained and the staff to be friendly, we will pass on your lovely comments.
With regards to the takeaway, as it so quiet at the moment we only open it during the weekends, however you can get any of the takeaway items from the bar/restaurant to take away with you. The outdoor pool is always weather dependant, so unfortunately we could not open it, and the arcade can always be opened on request, but the indoor soft play area is generally always open, where you will find additonal arcade games and the bowling alley.
We do hope you will visit us again soon when we have the weather for the outdoor pool!

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Overall
7
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Would definately book again : )

(Family with young children, 1 review)   Confirmed

  • Date stayed: Jun 2013
  • Recommend to friends   Visit again
  • Liked: As a first time camper myself and having small children I was a little unsure how I would cope with camping, and was a little concerned I would struggle. I needn't have worried as this campsite was perfect for first time campers. Booking was easy, checking in was easy and the site was lovely and clean. Everything was easily accessed and I was pleasantly surprised how clean the toilets and showers were everytime we visited. Will definately visit again.
  • Disliked: Nothing to dislike
From the manager...

Good afternoon,
Thank you for leaving such a lovely review. We are pleased to have made your first experience of camping a good one! And hope that this means many more to come!
See you again soon.

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Overall
10
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Could not fault it. Will be returning soon

(Mature couple, 1 review)   Confirmed

  • Date stayed: Jun 2013
  • Recommend to friends   Visit again
  • Liked: Cleanliness
    Efficiency of book in
    I could choose my own pitch when I arrived

  • Disliked: Bit to close to main road
From the manager...

Hello,
Thank you for leaving a review for our park. We are pleased you found the site clean and liked the freedom to choose your own pitch, whether closer to the amenities or further away in a quiet spot.
We look forward to seeing you again soon.

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(No rating)
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(No rating)
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Overall
10
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avatar for beth_w

70

(Family with young children, 1 review)   Confirmed

  • Date stayed: Jun 2013
  • Recommend to friends   Visit again
  • Liked: Everything u need all on site would stay there again.
  • Disliked: As i have a one year old son would of been handy if they had a changing area for babies after showering or bath time .
From the manager...

Hello,
Thank you for your review. We are pleased you enjoyed your stay with us and found everything you needed.
We are looking into more baby changing and toddler changing facilities across the site.
We hope you will visit us again soon.

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Cleanliness
Overall
9
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avatar for Philip_T0

Very good site for everyone, quiet pitches or livelier available.

(Mature couple, 1 review)   Confirmed

  • Date stayed: Jun 2013
  • Recommend to friends   Visit again
  • Liked: The Hot showers, nice walks and the ambience of the whole site.
  • Disliked: Nothing
From the manager...

Hello,
Thank you for leaving a review for our park. We are pleased you found nothing to dislike!
We hope to see you again soon.

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Value for money
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(No rating)
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Overall
10
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avatar for DavidT

Amazing fun place

(Family with older children, 1 review)

  • Date stayed: May 2013
  • Recommend to friends   Visit again
  • Liked: We have just stayed here for the half term and will be going back in the summer our children aged 9-16 loved it. Tge park is very clean good sized pitches and well maintained we really like the fact that the park wardens where about every night knowing that they where there was great as we knew there should be no problems with noise and teenagers as you get on some sites. Both guys where very friendly have a joke and a laugh with both through the week four starts guys. The pool are our kids juct could not get enough of them at all loved the struck rule of one at a time on the slide also that you could the staff easy in there yellow tops and to have a manager there all day to sort out any problems was very good we saw him several times picking up rubbish and checking on guests and his staff. Over the week we watched the pool staff rescue a few children out of deep watèr when parents had not seen then get into trouble very few people said THANK YOU to the pool staff which was very out of order so here it is THANK YOU ! The owners should be very proud od the pool staff best we have seen for many years. We ate in the club house a few times food was very good so was the BBQ outside. Loved the area and the town of Dawlish so see you all soon keep up the very high standards please.
  • Disliked: The only thing we found that was a bit off putting was the bar manager always seemed to be drinking in the bar and on one night we went in there for food the food side seemed to be rushed off there feet and yet you had 6 staff behind the bar not doing much. I WILL BE BACK as we had a great time this is just an observation.
From the manager...

Good afternoon,
Thank you for taking the time to write such a lovely review. We are pleased you and your family enjoyed your stay with us. We will certainly pass on your great comments to the staff.
We do not allow our staff to drink during work time, so I can only presume this must have been an after shift drink but will investigate. Our staff do try to help each other as best they can, however I will also look into this.
We are pleased you like the area, we are situated in such a beautiful part of the country! We look forward to seeing you again in the summer!

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(No rating)
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Overall
10
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very good

(Mature couple, 1 review)   Confirmed

  • Date stayed: May 2013
  • Recommend to friends   Visit again
  • Liked: everything
  • Disliked: nothing
From the manager...

Hello,
Thank you for your review of top marks! We are pleased you enjoyed your stay with us and hope to see you again soon.

Location
Value for money
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Customer service
Child friendliness
(No rating)
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Overall
10
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avatar for Victoria_S1

Very children orientated

(Young couple, 1 review)   Confirmed

  • Date stayed: May 2013
  • Recommend to friends   Visit again
  • Liked: The pitch up areas were really well kept , and the staff were friendly
  • Disliked: Not enough adult entertainment , toilet areas could be checked more
From the manager...

Hello,
thank you for leaving us a review, and I will pass on your comments to all of the staff.
The toliet and shower blocks are all cleaned and checked in a cycle - starting with bottom toilet block and working upwards, once the end one has been cleaned it continues round in a cycle. However if somewhere is in need of attention before the cleaners get to it just mention to a member of staff in reception who will be able to inform the cleaners and ensure that it is back up to standards.
We hope you will visit us again soon.

Location
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Cleanliness
Overall
7
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avatar for Lindsey_Q

Fantastic

(Family with young children, 1 review)   Confirmed

  • Date stayed: May 2013
  • Recommend to friends   Visit again
  • Liked: The whole family loved it here.definatly going back.
  • Disliked: Nothing! Lol
From the manager...

Good morning,
thank you for leaving us a review, we are pleased all the family had a good stay! Hopefully see you again soon.

Location
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Overall
10
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Would recommend to anyone, we really enjoyed it

(Family with older children, 1 review)   Confirmed

  • Date stayed: May 2013
  • Recommend to friends   Visit again
  • Liked:
    Really healpful polite staff with happy to see you faces
    The site was as clean as any of the sites I've stayed in anywhere,
    Really nice pools indoor and outdoor,plenty to do for the youngsters pool,play area,arcades,and loads of room for a kick about
    Shop was reasonable compared to some sites I've stayed in
    Nice food from the chippy

    We really enjoyed our stay and are hoping to going back later in the summer
  • Disliked: It being in Devon when you live in liverpool, but well worth the journey when you get there
From the manager...

Good afternoon, thank you for leaving us a great review! - and sorry it is a bit of a drive, however pleased to hear you found it to be worth the drive!
We will pass on your lovely comments to all of the staff, and we do hope to see you again in the summer!

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(No rating)
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Overall
10
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Excellent place to stay.

(Mature couple, 1 review)   Confirmed

  • Date stayed: May 2013
  • Recommend to friends   Visit again
  • Liked: Lady's Mile is a very clean safe camp site. I particularly liked the high security the site had to offer, as being in a frame tent can be a worry when leaving valuable equipment on days out. it's supermarket was reasonably priced and pools very clean.The site is very well organised and well run.
  • Disliked: There was nothing to dislike about Lady's Mile camp site. I don't understand some of the negative reviews I came across while booking my stay here, maybe
    more is never enough for some people.

    I don't usually stay on large camp sites but after my experience here I would gladly stay again we arrived back home felling totally relaxed after a much needed break.

    Wish we had tried the site when we had younger children.A big thank you to all staff at Lady's Mile holiday park we will be recommending you back home.
From the manager...

Good afternoon, thank you for taking the time to write a review on our park. We are pleased you enjoyed your stay with us and found us to be a good, clean and safe site. It is great to hear that the security we offer with our barrier system and park wardens is a comfort to our guests, and even better that you returned home feeling completely refreshed!
We hope to see you again soon.

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(No rating)
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Overall
9
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Great site

(Family with older children, 1 review)   Confirmed

  • Date stayed: May 2013
  • Recommend to friends   Visit again
  • Liked: Outdoor pool that opened day after we arrived, inside pool also good. Toilets, showers kept clean so was site.
  • Disliked: V busy in club but did get a table. Dogs not on leads a few times, which owners should no they are supposed to be.
From the manager...

Hello,
thank you for your review, we are pleased you enjoyed your stay with us and hope you will visit us again soon.
Our park rules do state that dogs must be on leads at all times unless they are in our allocated dog exercising field, however unfortunately you do get the odd person who if seen we do advise of the rules.

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(No rating)
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8
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Camping at LADYS MILE HOLIDAY PARK.

(Family with young children, 1 review)   Confirmed

  • Date stayed: May 2013
  • Recommend to friends   Visit again
  • Liked: Everything about this holiday park was excellent.
    No complaints at all.
    I would recommend this to anyone.
    The swimming facilities for children are superb,my children loved it.
    Indoor and outdoor heated pools.
  • Disliked: nothing.
From the manager...

Hi there, thank you for your review, we are pleased you enjoyed your stay with us and we hope you will come and see us again!

Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
10
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avatar for craig_j1

Brill place to stay

(Family with older children, 1 review)   Confirmed

  • Date stayed: May 2013
  • Recommend to friends   Visit again
  • Liked: Everything was clean and tidy staff very helpful
  • Disliked: Nothing
From the manager...

hello,
thank you for your review, we are pleased you enjoyed your stay with us. I will pass on your great comments to the team.

Location
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Overall
10
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Went for 2 nights

(Family with young children, 1 review)   Confirmed

  • Date stayed: May 2013
  • Recommend to friends   Visit again
  • Liked: Friendly staff!!
    Super clean!!
    Beautiful location! Nice to go for a ride, we took our bycicles with us.
    We had a memorable family time!!
    Thank you!
  • Disliked: N/a
From the manager...

Good afternoon, thank you for your great review! We hope you will visit us again soon.

Location
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Overall
10
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Overall Excellent campsite

(Young couple, 1 review)   Confirmed

  • Date stayed: May 2013
  • Recommend to friends   Visit again
  • Liked: Overall had a lovely time, approx 15 minute walk from the beach.
    Facilities were always clean and tidy. Have already booked a second weekend to bring the family. A lot of things for the kids to do onsite.
  • Disliked: The only thing we would do diiferant is not to pitch as close to the toilet block and the doors banged. It was also on the main walk through so you were disturbed a little by other guests returning from the bar late at night.

    The speed bumps need re-painting,as they have worn and several children tripped over them during the course of the weekend.
From the manager...

Hello,
Thank you for taking the time to write a review. We are pleased you enjoyed your stay and look forward to seeing you again soon. We have fitted automatic door closers on the toliet blocks so we can keep the heat in and not get a cold breeze when leaving the shower, however we will take a look and see if we can make them close any quieter.
We will be re painting the speed bumps after the whitsun holiday when fewer people are around, now that the new road system has been completed.

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(No rating)
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10
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Fabulous mini break

(Family with young children, 1 review)   Confirmed

  • Date stayed: May 2013
  • Recommend to friends   Visit again
  • Liked: Booked online the night before. For my first ever camping trip with the family and dog, it was everything I expected.The weather was good, the facilities were good, clean everywhere. The staff the entertainment was all good. Your camp site pool manager even helped me with my electric hook up lead and everyone who works there are very helpful. The only thing I can comment on is I wish the breakfast menu had been near where you order and not parked outside the building.,Thank you for a lovely trip and cant wait to come again. Karen .
  • Disliked: Just the breakfast board.
From the manager...

Hello,
thank you for taking the time to write a review, we are pleased to hear that you had a great first experience camping!! We now have some additional menus in the restaurant area for the breakfast menu. We hope to see you again soon.

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Overall
10
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A superbly kept site with some amazing staff and facilities

(Mature couple, 1 review)   Confirmed

  • Date stayed: May 2013
  • Recommend to friends   Visit again
  • Liked: Reception staff were amazing, nothing too much trouble and very very helpful and always smiling and friendly.
    The pitch was level and in very good condition with effortless parking and bundles of room, even the electric card was no trouble to operate and the charges were very reasonable.
    The shower blocks and toilets were spotless and clean even in peak times on a bank holiday weekend, they even smelt clean we really dont know how they did it.
    The entertainment in the evening (something we normally stay away from!) was absolutley brilliant, the customary bingo to start every evening off and a singer, comedian, magic, illusion act whilst we stayed, all these acts were fantastic for kids and adults alike, it made britains got talent look rubbish, these acts were superb, we have seen many acts on cruises and on the nightclub scene and these were better.
    We have two dogs and the dog walking areas were well kept short grassy slopes with plenty to keep our spaniels occupied and going mad although a doggie bin near the entrance would have been handy.
    We did not use the swimming facilities but they both looked clean and safe with lifeguards and pool manager always keeping control and the place clean and tidy, we saw the pool manager a number of times clear away plates and rubbish away from the pool enclosure obviously another superb representitive of this park with attention to detail and pride in his job.
    We were amazed at the on sight shop!! you could go camping at this park and take nothing and buy it all and some more in this shop it was stocked to the gunnels with everything you could possibly need or forgot, the produce side of the shop was again well stocked and extremely reasonable prices no getting ripped off here!! the shop keeper and staff were friendly smiling, helpful, nothing too much trouble people, we would say amazing again but this really does sum up this site although if you read our dislikes the dream ends there...........
  • Disliked: Only one thing that turned this park into a nightmare for us was the standard of the food and the people serving, cooking it!!!
    The standard of the food was disgusting, inedible, undercooked, not as described, the chef was rude, the serving staff illiterate, rude, unhelpful, and patronising! on the first evening we ordered steak and ale pie with peas and chips we got mushroom and gravy pie (not one single piece of steak in either pie), undercooked chips and cold peas when we pointed this out to the chef his reply was 'its what you asked for' 'and told the serving girl to tell us to 'quote stop moaning' we complained to the bar manager who was embarrassed and superb in trying to sort out a rude chef and give some sort of customer service in a world where his nasty chef and silly serving girls ruled the roost!, without this bar manager we would not have stayed at the park, he single handedly sorted out the problem, even though in his rush he fell badly and cut his arm, he sorted us out with another meal and a bottle of wine!......YOU NEED TEN MORE OF THESE PEOPLE IN YOUR PARK! this guy is amazing and if you are reading this WELL DONE we are sending a seperate letter to your boss telling him/her what a superb member of staff he/she has running the bar area at the park.
    The next day we tried to get breakfast, we say tried as again a nasty rude and obviously overpaid chef moaning she had to cook more eggs! (3) we hung around for about 15 minutes whilst the inept counter staff and chef tortured eachother about who was in charge and we then left and cooked our own!
    and very nice it was too, PLEASE PLEASE get someone who knows what they are doing has some pride in their job and can wash their chef (whites) and themselves before coming on duty in the morning and attempting to cook a breakfast, we should have known I guess, when we were, apart from kids and adults with no shoes and pyjamas on in the breakfast line....DONT GO THERE have a cup of tea and a biscuit.
    The next evening it was too nice to cook so we decided to try the on site chip shop!....WELL we were amazed! somewhere that was ruder, dirtier, and served food that was even more disgusting then we had before, now we know that kids on holiday want chips chips chips but no pies, sausages that looked like they had been in the frier 10 times over ....yesterday! and fish.... this was a seaside park, fresh fish anyone? forget it! and dare you ask about anything other then chips get ready for a patronising torrade of abuse and sniggerung (you know who you are boys! and now you are in words have some pride lads!) we hope you grow up to be men one day, the cripple you were laughing at on the scooter had been wounded in afghanistan in 2008 and was told he would never walk again and there he was outside' your' shop on 'your' park the one you obviously have no pride in just wanting a pie and chips to go with his well earned pint.
Location
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(No rating)
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Overall
9
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avatar for Michael_B2

We were very disappointed overall and will not be returning.

(Family with young children, 1 review)   Confirmed

  • Date stayed: Apr 2013
  • Recommend to friends   Visit again
  • Liked: -The pool was very warm, clean and fun but that was because your site was emtpy.
    -The guy in the site shop was really lovely and helpful and had ample supplies for our needs.
    -All the guys that did the bingo and the entertainment were really great and we had alot of fun.
    - There was one girl in reception that was really good and when we asked for money back from the faulty machines she gave us money from her own purse.
  • Disliked: - The reception was shut on arrival and we found the manager in the bar. That is where she stayed all night and wasn't at work the next day.
    - The shower block had no heating so were freezing which was not acceptable for showering our young children in although the water was lovely and hot.
    - In the shower cubicles there was no where to hang anything we had to take our own.
    - Soap dispensers in toilets were miles from the sinks.
    - The restaurant frequently ran out of food.
    - The girl serving breakfast had her long hair down!
    - The workmen in the reception used foul language in front of my daughter.
    - Alot of the machines in the amusement arcade were broken or not even switched on.
    - In the changing rooms in the pool area there were no washbasins to wash your hands after going to the toilet!
    - The reception gave us false information regarding the opening times of the pool so missed an evening swim.
    - Drinking water filling stations were not clearly signed so had to hunt around for them.
    - No signs to indicate were to put your grey water.
    - People driving on site especially staff/contractors were definitly not driving 5 mph which was stated on the site rules.
    - In the ladies shower block there had been placed large rolls of insulation with a very large kitchen knife stabbed in the top!
From the manager...

We are sorry to hear that you were dissappointed with your stay. As you can see in a comment below we have installed heaters above the doors in the shower blocks to combat this problem, however I will look into this and see why it may still have been cold in there. The soap dispensers are able to be used both as a hand sanitiser on its own or with water as more of a lathered soap which is why it is not positioned just above the sinks. I have spoke with the restaurant and the only items that they did run out of over the last few weeks, were a couple of items from the 'specials board' as you can appreciate these are not from our regular menu and portions are limited. We have had alot of work done on the park over the winter months, and unfortunately the odd little finishing touches are being completed by outside contractors - we can only apologise for any foul language that may have been overheard and will pass this on. The insulation (part of ensuring the shower blocks stay warm) again is being fitted by an outside company, there are signs outside to inform that the work is being carried out and you are advised to use another shower block - I will investigate as to whether these signs were clearly shown. We are looking into installing new basins in the pool area, sanitiser is provided in dispensers. The welcome booklet has a map of the site showing clearly all water points, chemical disposal, drainage etc. This booklet also provides other information including frequently asked questions, and states that if there is a lack of demand the pool may close earlier. We have started to keep the pool open till 8pm in peak weeks, however if nobody is in the pool for a long period after 6pm then we will close it. Once reception is closed of an evening there are signs on the door advising late arrivals to head to the bar to collect keys to caravans or details of where to pitch up along with further details and telephone numbers for when the bar is closed. Unfortunately reception had just closed, and so all details were taken to the bar ready for your arrival as usual. The reception staff were in the bar at the time as they had gone to the bar to join some of our regular visitors to celebrate a special occasion, the following day was a rotered day off.

Location
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(No rating)
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3
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ok

(Mature couple, 1 review)   Confirmed

  • Date stayed: Mar 2013
  • Recommend to friends   Visit again
  • Liked: the pitches were great a good size and well light, the shop was good and well stocked, the pool was great, arcade good
  • Disliked: The shower block was freezing and not enough of them in each block; they should have some form of heating in there . the electric was very dear 0n the pitches, and people should be asked to have a bit of respect for other caravaners when leaving the club late at night .
Location
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Overall
7
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Easter break

(Family with older children, 1 review)   Confirmed

  • Date stayed: Mar 2013
  • Recommend to friends   Visit again
  • Liked: This a very clean camp, barrier at front of gate, good idea, pitches a great size and plenty of them, club was ok, camp shop good well stocked up, very polite and pleasant staff, seemed to have a lot going on, on the camp, great for the kids, my only complaint, which I meant to do whilst there was the toilets and mostly showers, they were ABSOLUTELY FREEZING COLD!! You could see your breath it was that cold, it was cold out this Easter, so the heating should of been put on, also paying or electric wasn't cheap, as you need to pay on cards to run your van, otherwise a lovely camp, would stay again but only in the summer months.

  • Disliked: As above
From the manager...

Hi David, thank you for your comments. You're right it was an extremely cold Easter! especially compared to 2012! We have now installed heaters above the doors in the toilet/shower blocks to combat this problem. The amount of electric used on average per pitch is usually very minimum, however we did find that people were using a bit more electric than usual simply due to the running of household fan heaters due to the cold weather. We hope that the warmer weather and sunshine we are getting at the moment continues throughout the rest of the year, and hope to have you stay with us again.

Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
7
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avatar for andy13260

glastonbury but fun

(Family with young children, 1 review)

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: the site and most of the staff two swimming pools although the indoor one was a bit like an 1970's the locker area nears updating the out door pool fantastic very modern spent 1 sunday with my sun mucking about in the pool while a live band played some great music .very relaxed and the pitches were vast compaired to some of the sites we have been to .the fellow campers made our holiday .even though it rained costant after the first 3days of our stay
  • Disliked: the road onto the site looks like an industial estate a bit off putting at first .they need to invest in some drainage . we understand that it didn't stop the whole time we were there but the roads were inpassable at some points mu son loved it he was constantly covered in mud .havn't seen him soo happy the maintaince team tried to sort the road where we were pitched 3 time till they succeeded .Cheers Lads
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
8
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Maybe we went too late, but there was not a lot open on the site

(Family with young children, 1 review)   Confirmed

  • Date stayed: Sep 2012
  • Recommend to friends   Visit again
  • Liked: Great indoor pool
    Electric hook-up was very cheap (we used £1 for 5 days)

  • Disliked: We were nit told when booking that it was seniors week. As a result, we were restricted in the Club as we had a 2 year old with us.
    Showers near to where we pitched our tent (for convenience) were not working.
    Shop was hardly ever open wen we needed it.
    Outdoor pool was closed as were ALL the childrens activities...play centre, amusements etc, therefore other than the pool, there was not much to do on-site
Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
5
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VERY POOR

(Family with young children, 1 review)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: Good onsite shop and sainsburys close by.
  • Disliked: We felt like sardines in a can,(very cramped pitches). Had someone enter our tent whilste we were in bed when we reported it we were told there was nothing they could do about it. The use of BB guns my son got shot twice in the back and chest nothing was done when reported. Loud music from other campers till 3am. All lower pitchs flooded when it rained (no drainage). Been camping over 20 years and this was the worste site wev'e been on. As for the club at night it was filthy.
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
1
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avatar for michael_c1

very good site

(Mature couple, 1 review)   Confirmed

  • Date stayed: Sep 2012
  • Recommend to friends   Visit again
  • Liked: everything
  • Disliked: nothing
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Overall
10
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avatar for chris_l1

brill

(Family with young children, 1 review)   Confirmed

  • Date stayed: Sep 2012
  • Recommend to friends   Visit again
  • Liked: we had a great time plenty of space on pitch .plenty of toilet blocks (very clean ) plenty of water points and bins loads to do easy to stock up with pretty much anything you might run out of.either on site or the superstore just up the road.very helpful staff all in all highly recomended
  • Disliked: no dislikes at all could not fault it
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
10
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avatar for samantha

alright but no where near fantastic

(Family with young children, 1 review)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: the location as in it wasnt far from dawlish warren and paignton. and the play area was fab for kids to play. i also thought the security on the park was brilliant with the number plate recognition. and the sense of safety when the kids go off and play was reassuring. the launderette was fab and really good for money.
  • Disliked: the bar was over priced and there was no children's entertainment to speak off.. a bigger area to have a disco would of been brilliant and a more up to date arcade would of been better. and the drainage system could of been a whole lot better.
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
3
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tent pitch

(Family with older children, 1 review)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: We had a lovely time we liked everything
  • Disliked: Thought the bar area where the seating for the shows wasn't big enough
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
9
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avatar for welshwizzard

good site great all rounder

(Young couple, 3 reviews)

  • Date stayed: Aug 2011
  • Recommend to friends   Visit again
  • Liked: it has something for all
  • Disliked: nothing
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
(No rating)
Overall
10
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avatar for rowewills06

Well We Wont Be Back

(Family with young children, 5 reviews)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: not alot this time....
  • Disliked: 1) We live locally and thought a 5 night stay would be nice for our family,
    we stayed local as my husband still had work on the Friday 24th Aug, when we
    arrived at the campsite on the Thursday evening, when booking in i asked the
    receptionist if the barriers where 24hours as my husband needed to leave at
    5.45am in order to get to work on time, i was informed that the barriers
    were indeed 24hours and that wouldn't be a problem.... 5.20am on the Friday
    we awoke in time for my husband to leave, he rang me from the barriers
    telling me he was unable to get out as the barriers weren't going up no
    matter where he positioned the car.... after walking around the entrance of
    the site for a while a couple of workers arrived but weren't able to open
    the barriers, luckily enough another vehicle was leaving the site so my
    husband was able to tailgate him out of the site, if this kind person wasn't
    leaving site my husband would of been stuck on site until reception
    opened.. I walked down to reception when it opened and questioned why this
    happened to be informed our car registration hadn't been entered onto the
    system so we wouldn't of been able to exit or enter the site.

    2) Saturday morning - from approx 1am to 6am a fellow camper was playing
    Dance Music loudly in the Copps Field to the annoyance of many campers in
    the field and with out the assistance of the camp security/patrol to tell
    them to be quiet. We can only presume camp security did not walk the Copps
    Field that evening.

    3) Sunday night/Monday morning - Midnight till 2.45am the pitch opposite us
    decided that they would have a sing song along with their guitar and a
    family of campers down the field, it wasn't until myself and my
    husband force ably told them to be quiet after walking our children that
    they stopped. Yet again there was no sight of the site patrol walking around
    the field even though your site rules clearly state that all campers are to
    be dead quiet after midnight.

    I visited reception on Monday 27th August to air my complaints and i was
    informed that i should of walked down from the Copps Field at 2.45am to ring
    a phone number that is only available on a poster at reception to get the
    family removed from site, when i pointed out the phone number for the Duty
    Manager should be printed in the campsite literature i was rudely informed
    that the senior management changes all the time as does the phone number.
    Not happy with the response of the person i was talking to i informed this
    person we would not be continuing our stay the other receptionist sat up and
    said 'its raining anyway' which i found this comment rude and absurd as you
    have indoor facilities. The staff didn't seem bothered that we had these
    complaints and we were leaving.
    After taking all these points into account we felt we had no option but to
    end our stay early as it seemed the campsite rules weren't going to be
    enforced on the inconsiderate campers that remained.
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
1
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Site with pros and cons

(Family with young children, 1 review)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: There is no additional cost for enterntainment. Park, Pools, evening entertainment is all in the price.

    On site facilities - shop, takeaways on site.

  • Disliked: Cramped site when busy

    water logged easily and when on the bottom of the hill rain is a problem for tents.

    You have to but electric cards so be careful not to buy more than you need - bu the smallest amount in multiple as they will refund.

    It's more than a 5min walk to the beach.
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
6
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avatar for paul_h4

excellent value for money

(Family with young children, 2 reviews)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: well laid out site, pools, and parks are great for the kids, well maintained throughout
  • Disliked: internet connection had to be re-set via reception several times, but not a problem
Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
9
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avatar for paul_h4

excellent

(Family with young children, 2 reviews)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: the site setup, pools, childrens play park, also well maintained grounds and facilities
  • Disliked: the wifi, was intermittant
Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
9
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I really like the csmpsite

(Mature couple, 1 review)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: Everything was good
  • Disliked: I didn't dislike anything
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
10
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avatar for tracey_b1

we pitched a trailer tent on copps field

(Mature couple, 1 review)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: i loved site plenty to do . good for the money
  • Disliked: i disliked the fact that because of the weather and bad maintenance to path ways of site our car kept getting stuck in the mud everytime we went out and found it hard to get back to our tent which ruined our holiday. paths should have hardcore down. as grass was just like a muddy bog and dangerous to walk on to . needs definately looking into
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
5
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avatar for scott_a

good valve for money, clean, safe and great for the children.

(Family with young children, 1 review)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: Kids loved the heated indoors swimming pool when its was to cool for the outside one,both pools have fun slides too, great on site mini mart and a food take out service. great play park, fun games room for the kids when working ok, good size pitches, plenty of facilities which seem to always being cleaned. nice food/pub area which had some good evening entertainment.
  • Disliked: when the kids had a problem with any games machine there was no one around to sort the problem, all the machine pay out tickets, but if they ran out or take your money, you are just told to report it to reception in the morning, as the games room is open for 12hrs every day and has large amounts of kids using it they really need to sort this issue out, as it took them days some times to fix a problem, also you collect tickets for prizes and on our last day when we went to get a prize they had nearly sold out and so we had to put all the tickets together for one big prize, which doesn't suit all my children. they should make sure they carry ample stock.
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
9
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Great for families looking for lots to do

(Young couple, 1 review)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: Clean toilets and showers
    Toilets and showers relatively close to pitch
    Good shop on site

  • Disliked: Lots of children everywhere but it's a family site so you'd expect it
    Shop closes at 8, too early
    It was very busy and we were told there would be people about to guide us to an available pitch but there wasnt anyone so we had to drive around for 20 mins searching.
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
5
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Cramped and busy, noisy site

(Family with young children, 1 review)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: On site shop selling local produce.
  • Disliked: Pitches on top of eachother, noisy with constant flow of traffic beside tent. Very busy and noisy site.
Location
Value for money
Accommodation
Facilities/activities
Customer service
(No rating)
Child friendliness
Cleanliness
Overall
3
Google Plus
avatar for robt32

good campsite plenty to do shop on site very reasonable

(Family with young children, 1 review)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: swimming pools, closeness to beaches
  • Disliked: wi fi wasnt up to much
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
8
Google Plus
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excellent

(Mature couple, 1 review)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: the pools,the clubhouse.the location.the facilities.
  • Disliked: games room was mostly closed
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Overall
9
Google Plus
avatar for Eric_N

Great site!!!

(Young couple, 1 review)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: Great site and location
    brilliant amenities
    Helpful staff
    Clean and well looked after
  • Disliked: Nothing.
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
10
Google Plus
avatar for michellegrimshaw77

Loved it.

(Family with older children, 1 review)

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: Just come back from our first camping holiday and absolutely loved it. The site has everything for family, pools entertainment, games room, kids park, cheap electric hook up and wifi, pub/restaurant with highly recommended burgers on the menu. Sky tv for the men and bingo for the ladies. Also for the munchies later chippy and kabab shop on site. Will be going back and can't wait.
  • Disliked: Sometimes the shower blocks could have done with a little more cleaning with the bad weather.
Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
9
Google Plus
avatar for cathym1984

My 28th year coming and Still number 1 For holidays xxx

(Family with young children, 1 review)

  • Date stayed: Jul 2012
  • Recommend to friends   Visit again
  • Liked: The cleanliness of the site
    The facilities to suit all ages
    Staff are very welcoming and friendly
    I have been coming for 28 years and the jeffery family have worked so hard to make the site what it is today!!! I have made so many friends over the years and i am thankful that my parents, made going to lady's mile an amazing part of my childhood memory....I will keep coming until i am old, as my little boy also loves it here xx
  • Disliked: only one downfall is strict security required, and a more firm approach to noise on site after a certain time, meaning tv's in caravans and people drinking etc, as it can be quite a pain.Possibly recruit security who focus on the fields, and ones to focus on the club house area...
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
10
Google Plus
avatar for tonifrost311

Overall we used this sure as a base to visit out and about which was ideal. The site isn't the kind of site we would choose and it has definitely put us off going to a big commercial site again. Some of the clientele leave something to desired I'm afraid.

(Family with young children, 1 review)

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: The site staff are very helpful and are constantly cleaning and tidying the site. The pools are great for both weather eventualities. A good play area/adventure playground. A good base for south Devon visiting. A Sainsburys very near by. Very reasonably priced.
  • Disliked: The site is huge and overwhelming. Our 6 year old struggled with the amount of children running here there and everywhere. We visited the clubhouse on the first night and felt it was in need of a refurb.. It's best described as a town centre Wetherspoons type venue. We didn't go again until the last night where we watched Holly Cosgrove who was great and we thought we were ending our holiday nicely with another family we had met. This all ended in a domestic situation at the rear of the club where a couple began arguing and next fighting then throwing glasses. To be fair security did take charge immediately but we removed our little boy immediately through another door. Disgraceful behaviour and not what we want our child to witness. Maybe the prices need to go up, and profits spent on making the club house more appealing whilst pricing the more unsavoury characters out of the market. Just a thought as this final event ruined the last night of our holiday.
Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
5
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avatar for Default Avatar

good

(Family with young children, 1 review)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: The camp was generally tidy, and staff were seen cleaning and collecting litter regularly.

    The pools were great fun and kept the kids happy.

    The kids enjoyed the playground. A good family campsite, good value and I would use it again
  • Disliked: The site messed up my booking and said they were full. After traveling 6 hours this was a little stressful on arrival. It was only after showing them my confirmation email on my phone from pitch that they said they would honour the booking. I had paid the deposit but apparently I was meant to have two confirmations (a white one).

    The showers were not very clever in the block near me, not very hot or high water pressure.

    The games room smelled of feet and damp.
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
8
Google Plus
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Very nice and clean

(Family with young children, 1 review)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: The site was very clean had a nice family feel although it was busy there were always showers and hot water available. Pools were great and staff friendly and helpful.
  • Disliked: The teenagers hanging around the play area and not letting the young children play! My boys where very upset as they could only play there for a few minutes in the morning before thr older kids arrived and it became too rough.
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
8
Google Plus
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Great first camping experience!

(Family with young children, 1 review)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: On arriving the reception staff were friendly and helpful and explained we could choose our own pitch or be shown to a pitch. The pitches were of a good size and were reasonably close to the wc facilities, these were kept extremely clean (a huge bonus for me).
    The shop on site was well stocked and reasonable in price, however a Sainsbury's is located within a 5 min walk.
  • Disliked: We had no problems!
Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
9
Google Plus
avatar for mark_a

good experience for fist time campers

(Family with young children, 1 review)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: good clean well equipt campsite, shop starff friendly & vey well priced & stocked.
  • Disliked: bad smell in indoor pool area,
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
9
Google Plus
avatar for lisa_h1

great site, great pools, good value!

(Family with young children, 1 review)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: kids loved the indoor and outside pools and the slides. good childrens adventure park and nice clean shower blocks and good value laundrette and shop.
  • Disliked: Some Kids had no road sense wizzing round on bikes and scooters - its a wonder there were'nt any accidents with either a car or pedestrians. Parents fault i guess!
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
10
Google Plus
avatar for shona

Very enjoyable stay..

(Family with young children, 1 review)

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: The pitches are a good size & you can choose which pitch you want on arrival..
    Bar prices are not to bad & food is good value for money.
    Good take away
    Well stocked shop has almost anything you may need.. Lots of shower/toilet blocks, The site was very clean you always see the bins being emptied.
  • Disliked: The arcade was a bit of a let down, most of it was closed when ever we went in so big improvement needed there...
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
8
Google Plus
avatar for kimrenyard

nice site to stay

(Family with older children, 1 review)

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: the food was good and great value for money, the site itself was clean and tidy well maintained although the sea gulls had raided the bins on a few occasions
  • Disliked: we found having a 7 year old and two teenagers although there was plenty for our 7 year old to enjoy on site there wasnt much for teenagers ... the indoor pool seemed to get very crowded
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
8
Google Plus
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1st time camping and an AMAZING campsite to start!!!

(Family with young children, 1 review)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: everything was clean and where ever your pitch was the toilets/shower areas weren't far. swimming pool was clean and warm. kids loved the waterslides.
    The shop on site was full of everything you need and they were cheap.
    great facilities for kids of all ages
  • Disliked: there was nothing that i disliked.
Location
Value for money
(No rating)
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
10
Google Plus
avatar for debl1966

Packed in like sardines!

(Family with older children, 2 reviews)

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: Being close to Dawlish Warren
    Clean showers and toilets
    Swimming pools


  • Disliked: Nobody patrolling site so noise of people outside their tents until 3am went unchecked.
    Very cramped pitches, in some areas the tents are almost on top of one another.
    Amusement arcade is the same size as my lounge and like a dungeon.

Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
4
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avatar for Default Avatar

Overall a disappointing stay

(Family with young children, 1 review)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: The indoor pool saved our sanity when it was raining (which was a lot!). It was a nice short walk to Dawlish Warren which is beautiful.
  • Disliked: I found the campsite over-crowded and noisy. At the busiest time there were queues for the showers, no space to watch the children around the pool. Although good value for money you have to pay for electricity, wifi etc as extra. Reception staff did not seem to know much about the area and directed us to Exeter for everything! Not a criticism of the site but where dogs are allowed on the site, beware, they are not allowed on the majority of beaches and where they are, they are not in the safe swim areas for the children. We could not find a pubs where dogs were allowed either, so our holiday was very restricted (unlike other areas of the country).
Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
Cleanliness
(No rating)
Overall
4
Google Plus
avatar for daniel_c

Safe, superb for families, reasonable prices in on site shops etc. Overall cant grumble!!

(Family with young children, 1 review)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: Indoor pool for when weather was being British, wherever you pitch there are toilets nearby, the barrier at entrance uses number plate recognition making the site as safe as can be for both kids and against theft, on site shop was well stocked and seemed to have everything you needed plus was very reasonable in price.
  • Disliked: The washrooms are clean enough however not practical, there are cubicles for showering but nowhere to get dry and get changed, you are expected to do that in a cramped wet cubicle or stand next to someone brushing their teeth. That's my only fault for the site in all fairness.
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
7
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7 out 10

(Family with older children, 1 review)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: size of the pitches is very good, but you do have to look for your own which is better really but can also take a while to do with caravan. Swimming pools good shop very well stocked. club house good showers lovely and hot.
  • Disliked: People still loud after 11.00p.m. Arcade;s smelly under ground level not open till 5.00p.m. really silly as soft play area is in there also. Not enough shower,s for size of camp and not sit to help get changed in shower. Pitches get bi water logged as they are on astep level so at bottom they get wet. People loud at nite.
Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
8
Google Plus
avatar for Victoria_B0

Nice Grounds - Great Pools

(Family with young children, 1 review)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: The pools were lovely. the kids loved it. The playground was good fun for them also. The bar and restaurant were good value. It was al-round a really good place with a nice feel.
  • Disliked: There was a funny damp smell on the lower levels where the gym and arcades were. Obviously some sort of flooding had happened recently with all the rainfall. But hey this happens.
Location
Value for money
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Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
9
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Very nice site with very friendly staff

(Family with young children, 1 review)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: The friendliness of the majority of the staff was a* especially the man that works in the shop. The park was kept clean and tidy.
  • Disliked: Was not impressed with 1 of the life guards after my son jumped in the outside pool miss judged how deep it was and couldn't get up again my husband had to run from the other side of the pool to rescue him even tho my son had jumped in right by where the life guard was sitting he hadn't even noticed what was going on!!
Location
Value for money
Accommodation
(No rating)
Facilities/activities
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Child friendliness
Cleanliness
Overall
9
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Good value for money clean pitches lots for kids to do

(Family with young children, 1 review)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: Our first time camping was a success!! The facilities were good and the pitches were clean. The food was good. Had 2 cooked breakfasts whilst there and enjoyed both. Shop stocked with lots of random bits an bobs. Liked the fact you could be amongst the crowds or find a quiet spot further away. Definatly a good one for the kids/family. Outside pool was great and nice and clean.
  • Disliked: Although the showers and toilets were cleaned daily they didn't seem to be cleaned thoroughly well not as well as I'd clean my bathroom. For example under the sinks. The cleaners seemed to use a grubby wet cloth with no cleaning fluid. The outside pool was clean and tidy but the inside pool felt a little grubby. I was disappointed by the entrance to the complex as it looked like you were entering a building site. This aside we enjoyed our stay, my 4 year old loved the facilities and wants to come again.
Location
Value for money
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Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
8
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avatar for Helen_S2

No assistance upon arrival as was late which put me off a bit. However, overall very impressed, enjoyed the entertainment and swimming pools. Lovely clean site. Showers could have been more powerful

(Family with young children, 1 review)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: Cleanliness
    Facilities
    Entertainment
  • Disliked: Poor advertising of events, who was on, what time, etc ....
    Buying of bingo tickets - announced twice but no great detail about exactly where to buy only over there with a random point.
    Having to pay extra for electricity when already booked an electric hook up -should be in the price
Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
8
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avatar for martin_m0

great but take ear plugs

(Family with young children, 1 review)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: everything else
  • Disliked: loads of noise,10pm,midnight,up to 3 in the morning
Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
8
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Lovely site. Very busy, would definitely go back.

(Family with young children, 1 review)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: Great pools, lovely clean site and helpful staff. Great location near lots of local attractions. Lovely play park for children.
  • Disliked: Bad smell in arcade and machines not working. Unable to adjust shower temperature.
Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
9
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avatar for adrianscourfield

Our first camping holiday and thoroughly enjoyed

(Family with young children, 1 review)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: Facilities - two brilliant pools, on site bar and restraunt, the onsite shop catered for everything including forgotten camping essentials, wash and shower facilities were clean and useful, 15 min walk to dawlish warren and seaside, plenty for the children.
  • Disliked: Male cleaners in the female shower rooms without notice although there were cubicles.
Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
8
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A good family site but very lively

(Family with young children, 1 review)   Confirmed

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: Pools were great for the kids. Facilities are good (shop,bar,food etc) with good loos and showers
  • Disliked: Play area was open too late and was noisy when trying to get the kids to bed. It would be better if it closed at 9. Pitches were close together. Limited recycling facilities. Some dog poo on site.
Location
Value for money
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Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
7
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avatar for jollycamper

Awful.........

(Family with young children, 1 review)

  • Date stayed: Aug 2012
  • Recommend to friends   Visit again
  • Liked: The shop was well stocked and very reasonable. The staff tried hard to please. Its a very pretty site.
  • Disliked: Dog poo on the grass. The outside taps do not accommodate a touring caravan with an inboard water a tank as you cant connect a hosepipe. Our feet stuck to the carpet in the club house. The club house was too small for the size of the campsite. Adults couldn't get onto the pool tables in the evenings due to the amount of kids hoarding them. The shower and toilet blocks needed to be cleaned more regularly. Daily entertainment wasn't advertised anywhere for any age group. The indoor pool was dimly lit. There was only 1 lifeguard on the pools even when they were full of swimmers and had to watch the flumes at the same time. Never saw the chlorine levels tested at anytime and some days we were there for 6 hours. The amusement arcade was in a dungeon...smelt awful. the gym was the size of my kitchen, no windows and also in the dungeon. The find your own pitch thought doenst work well due to campers going over the lines with their guide ropes and gazebos etc. due to the bad drainage on lower levels one camper left after 2 days having been flooded out.......campers we spoke too stated that they wouldnt return and neither will we. The owners need to plough some of the profit back into the site. Their sister site has equally disguntled campers.
Location
Value for money
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Facilities/activities
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Overall
1
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Nice site, but? They need to enforce The Dogs on a lead policy,poo on some pitches including ours

(Mature couple, 1 review)   Confirmed

  • Date stayed: Jul 2012
  • Recommend to friends   Visit again
  • Liked: The position of the site
  • Disliked: Dogs running over the pitches and just pooing were they liked. Very annoying.
Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Overall
7
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avatar for patrick_h

very pleasant stay

(Mature couple, 1 review)   Confirmed

  • Date stayed: Jul 2012
  • Recommend to friends   Visit again
  • Liked: the site was very clean & well equipped
  • Disliked: we only stayed for one night
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
8
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avatar for rowewills06

Defiantly go back

(Family with young children, 5 reviews)   Confirmed

  • Date stayed: Jul 2012
  • Recommend to friends   Visit again
  • Liked: Everything, one of the best campsites we've been to, shop well stocked and not the normal expensive camp shop you would normally find, a supermarket within walking distance, swimming pools excellent and both life-guarded, pub was excellent value for money with entertainment for both children and adults, cash machines onsite, very clean facilities, electric hook up value for money, plenty for our 5 children to do. Staff welcoming and helpful.
  • Disliked: indoor swimming pool could probably open a little earlier (currently 10am) and stay open a little later (currently 6pm). had to pay for wifi....
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Overall
10
Google Plus

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