Wonderful site friendly management
Kayleigh S.
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Traduzir (Traduzido por Google Translate)Gostou: Amazing management, nothing was too much trouble. Lovely grounds and facilities and amazing location 10/10
Não gostou: –
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Traduzir (Traduzido por Google Translate)Gostou: The accommodation was brilliant, staff were very accommodating and made everything so easy for us!!
Não gostou: Nothing!
Thank you for the great review, we're pleased you had a great stay here and we look forward to welcoming you back in the near future.
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Traduzir (Traduzido por Google Translate)Gostou: Fantastic caravan park lovely people on site and the manager was fantastic in fact we have re booked for next weekend
Não gostou: –
Thank you for the lovely review, it's great to hear you rebooked and we look forward to seeing you again soon.
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Traduzir (Traduzido por Google Translate)Gostou: Lovely site with great facilities for the children with the pool and play area. Handy toilet block with showers too. We also went to the bar for a couple of drinks which was nice, with a snooker table and pool table accessible too. The site was in a nice peaceful location with the river near it.
Não gostou: –
Thank you for the lovely review, we're pleased you enjoyed your stay with us and we look forward to seeing you again.
Back again next weekend :)
Katy C.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: We loved how quiet the site was, the location and how friendly the manager is.
We loved it so much we are coming back next weekend for some fishing and we are going to try a camping pod too.Não gostou: –
Hi Katy, thank you for the lovely feedback and for rebooking with us. Hopefully you'll catch some decent fish down by the river. We look forward to seeing you again soon.
Beautiful relaxing site clean facilities friendly Beautiful pitch.
Melanie H.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: Everything! Not one thing we can complain about ! Beautiful site so clean and tidy really lovely staff and owner we genuinely can't wait to come back! Felt so safe with our children able to run and play care free our fav site!
Não gostou: Absoloutly nothing!
thanks Melanie and your wonderful family . it was so nice to have to stay with us. your review means a lot to the team
see you again end of august .thanks again
Phil
Excellent place to rest, friendly staff and prices are very low!
Katarzyna B.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: First of all, the owner is super nice and helpful, the entire crew is also available and very nice. Camping Pod is very clean, the fridge and other equipment are clean, the toilets and showers are also clean, and it includes heating. The entire area is well-kept, and the grass is mowed. Swimming pool area is also very clean, and accessible to everyone—on-site bar with pool table and TV. The nearest shop is only 9 minutes away by car, local premier or Co-op. There are beautiful views of the river and tables where you can rest by the river and the pier. All in a quiet and peaceful area, an ideal place to relax for very low price.
Não gostou: cold water in the swimming pool but a nice smell, not chlor
thanks guys your great review means a lot to our Riverview team so happy you HAD A GREAT TIME
HOPE TO SEE YOPU AGAIN VERY SOON
Everytning
matthew e.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: Everytning
Não gostou: Nothing
thanks for your great review
hope to see you again very soon
phil
Loved the place will definitely be back great value for a weekend away
Michael K.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: Great location friendly and helpful staff
Não gostou: Could do with food cupboard and work top in the pods
thank you for you amazing review hope to see you again very soon
and yes i have put your suggestion on the to do list great idear thanks
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Traduzir (Traduzido por Google Translate)Gostou: Area, relaxing, Nice walks, toilet's and shower clean 😀 would go back if it was run properly
Não gostou: Pods not cleaned properly inside or out,iv had to clean pod both occasions, Rubbish in fridge,food particles ontable/bed 🤐
we take our reviews very seriously as our team work so hard to ,please and as you can see by our other comments .which have been amazing
but only this time i will not agree with your comments . and review
I pride my self on customer service and managing of this company
The first time you stayed at Riverview our team and some our residents were very worried about your wellbeing. and safety
It was bought to my attention.
At 10 am in the morning
one of my team had to help you down 2 steps . as it was very noticeable you were intoxicated and unable to walk correctly . and with the river only a few yard away our concerns were validated plus
this continued all weekend long
1 . I inspected you pod personal before when handed you the keys and it was perfect . ( on your previous visit you did point out to our cleaner a small peace of fluff under the fridge after you had moved the fridge to inspect the floor . this was corrected immediately)
2 The touring park this weekend was looking amazing with well cut stripy lawns and all the pod had been jet washed that week and cleaned for the weekend
3 If there was a problem like you did last time you stayed why did you not come and see me as it would have been put right asap
even when you left Riverview we had a friendly chat and you said how much you enjoyed your stay with you friend
so your comments I real strongly disagree
With Taking comment seriously is a perfect way to manage the park as we are constantly striving to improve our customer experiences and quality of service
thank you
Phil
park manager
Hi Kayleigh, thank you for the great review. We're pleased you and the family had a great time here and look forward to seeing you again in the near future.