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Toilets disgusting same stains on toilets the whole week. Tiny pitches
Do gerente...
Thank you for sharing your feedback with us. We’re happy to hear that you liked the location, but we’re truly sorry to hear that your experience wasn’t as positive in other areas. I have passed your feedback onto the heads of departments. We hope you'll consider giving us another chance in the future. Kind regards, |
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Excellent very clean.
Do gerente...
Thank you so much for taking the time to leave such a positive and thoughtful review. It's fantastic that you enjoyed the cleanliness of the park, the beach, the boat rides, and the variety of activities we offer for families. Our team works hard to make sure everyone has a memorable experience, we hope to welcome you back soon. Kind regards, |
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Do gerente...
Thank you so much for your review. We are so glad to hear you had a great time with us. We hope to see you again soon. Kind regards, |
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Location, cleanliness of site, facilities, standard …
Do gerente...
Thank you for your kind 10/10 review! We are so glad you enjoyed all of the facilities and the beautiful location. We hope to welcome you back soon. Kind regards, |
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Do gerente...
Thank you for taking the time to leave us a review and for choosing to stay with us in June. We're delighted to hear that you found our site special and appreciated the support from our team. We hope to see you again soon. Kind regards, |
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Excellent site great facilities friendly staff …
Do gerente...
Thank you so much for your lovely review, we are so glad you enjoyed the location and our friendly team. We hope to see you again soon. Kind regards, |
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Bad experience, need to avoid.
Do gerente...
Thank you for taking the time to leave a review. We are glad you found our site peaceful and the beach nice and close. Regarding your departure time, we do offer the option of a late check-out for half of your nightly rate, the day before your departure. This policy is in place to ensure a consistent standard across the site. We do acknowledge that mobile coverage can be limited due to our rural coastal location, something that unfortunately is outside of our control. However, we do our best to make this clear ahead of time and provide Wi-Fi coverage in all of our main facilities. Kind regards, |
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Stunning location but unfortunately not really dog friendly
Do gerente...
Thank you so much for taking the time to share your detailed feedback. We’re really pleased to hear that you enjoyed the stunning views, spotless facilities, and the variety of amenities like the beachside cafe and our Pebbles balcony. It’s great to know those touches made your stay more enjoyable. We’re sorry to hear that aspects of your visit fell short of expectations. While we do welcome dogs on site, we understand your frustration regarding the limitations on where they are allowed. We aim to balance the needs of all our guests, including families with young children, which can mean some restrictions are in place. |
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Place was incredible, everyone so friendly, …
Do gerente...
Thank you so much for your kind words. We're thrilled to hear you enjoyed the views, facilities, and the welcoming atmosphere. It means a lot to know you’d recommend us, and we hope to welcome you back soon. Kind regards, |
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Thank you for taking the time to leave an informative review. We are glad you found the site clean and well equipped.
Kind regards,
Charlotte and The Ladram Bay Team