Excelant and very clean
Chris C.
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Traduzir (Traduzido por Google Translate)Gostou: Everyone very pleasent
Não gostou: Low WiFi signal
Beautiful site with stunning views & friendly staff
Claire F.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: The view, the facilities, the staff (esp the lady on security who welcomed us), the fish and chips, the shop, the beach, the walks and the bus from Otterton.
Não gostou: The hill! But that’s cos I’m unfit!!
What a gorgeous photo of the bay, thank you for sharing and for leaving us an amazing ten out of ten review. You don't get the views without the hill, it's a good job the fish and chips were worth the hike! We look forward to you coming back for another visit in the future.
Kind regards,
Aimee and the Ladram Bay team
Impressive site and facilities. Excellent heated shower block.
Sherida D.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: Clean
Accesibility to walks
Excellent facilities
Heated shower blocks
Good tent pitch size
SecurityNão gostou: –
Thank you for your review of our park, it looks like you had a fantastic time exploring the beautiful village of Otterton. It's fantastic to read that you found your pitch to be a good size and our heated shower bock to be of an excellent standard. We do hope you choose to come back for another stay again soon.
Kind regards,
Aimee and the Ladram Bay team
Over all very good
Steven W.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: The Staff were great, every single one of them, really friendly & helpful.
Inhouse entertainment team were also great.
The chefs cooked really well with a great menu.Não gostou: Large group of rugby players were very noisy, couldn't here the group play at all.
Very muddy pitch almost got stuck (113) getting on and off.
almost no breakfast options, could do with a good breakfast buffet.
not much to do during the day for adults on a rainy day.
We do love to read that you found every single team member you met to be friendly and helpful and that you enjoyed dining in Pebbles Restaurant. We have fed back your positive comments to our new head chef, Dan and Ryan our entertainment manager and thank you for leaving us a review. We hope to welcome you back to Ladram in the near future.
Kind regards,
Aimee and the Ladram Bay team
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Traduzir (Traduzido por Google Translate)Gostou: Very clean site.
Não gostou: Not really dog friendly at all. You are allowed to bring yr dog but they’re not allowed anywhere inside or at all on the beach which is just unbelievable. Another customer complained about this and they replied saying they want to keep all their customers happy. But they’re not keeping their dog owning customers happy just making them feel unwelcome.
Thank you for leaving your thoughts on your stay, we are pleased to read that you found our holiday park to be clean. Our policy on dogs features in the terms and conditions of booking which you would have received via email, and it is also accessible from our website. Although not permitted on the beach there are several recreational fields where dogs are welcome, and we do have a coastal path that runs through the park which is great for glorious dog walks with amazing views. Dogs are also welcome on the terrace of pebbles restaurant and the foyer of the leisure complex.
Kind regards
Aimee and the Ladram Bay team
Fully serviced pitch and very friendly staff with amazing views. …
sam t.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: Fully serviced pitch and very friendly staff with amazing views.
Has everything you need on site.
Não gostou: –
What a gorgeous photograph of the stunning coastal path that we are lucky enough to be situated on. Thank you for sharing your feedback, we are delighted that you found everything you needed on-site and that you would choose to return for another holiday. We hope to see you soon!
Kind regards
Aimee and the Ladram Bay team
All staff were very friendly! Will be booking ASAP for next year
lee a.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: For a couple with a 1.5yr old everything was very easy. So much stuff for children to do during the day and lots of activities like soft play to tire them out!! the indoor swimming pool with slides was some of the best we've been too, all booked with time slots so that its never to busy. This is the same as Sunday Roast which was very high quality as was all the food and drinks, certainly not what you would expect in UK holiday park, in terms of quality (Pitches/Toilets/Showers/Food/Drink/Entertainment) Ladram Bay is up there with the best!
Não gostou: Red mud around pitches and a steep walk back from the entertainment to the pitches. But if anything this helps burn off all the gorgeous food you've just eaten
We are so pleased that you found Ladram to be an easy option for your family getaway, it certainly sounds that you all had a great time using all of our facilities and dining on-site. We hope that you come back and visit us in 2024.
Kind regards
Aimee and the Ladram Bay team
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Traduzir (Traduzido por Google Translate)Gostou: Lots of things to do walks along the beach enjoy the fireworks and entertainment
Não gostou: –
Thank you for your ten out of ten review, we are delighted that you found lots to do at Ladram and that you enjoyed our beach, entertainment and fireworks. We hope that you come back and visit us again in the future.
Kind regards
Aimee and the Ladram Bay team
Great views, loads for kids to do in all weather.
Geoffrey H.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: Pitches fine. Views of sea spectacular. Tons of kids activities: Great indoor swimming pool, crazy golf, indoor rock climbing etc. It was a bit rainy this half term so it was ideal to have some indoor active things to do. The walks right off the site and along the coast path are beautiful. The little beach is also really lovely, even in the wind and rain!
Staff were all v friendly and seemed to enjoy working there. It was super clean and seemed to run efficiently.Não gostou: I thought there could’ve been more planting of shrubs and trees in between pitches. It felt a bit bare. Maybe some people like that?
Surprised that we had to pay extra for crazy golf & swimming. Felt food was expensive and not reflected in quality (£13 for a meh lasagne). I don’t mind paying more for good food but it didn’t feel like good value.
Also, I really don’t like having do download an app just to order food in the restaurant. I like to have a server to talk to. Perhaps this is really good to limit how run off their feet the staff are in the high season. The staff were all friendly tho, but the restaurant manager used our visit to patronisingly train the new staff member in front of us which made that pretty awkward for her and us…
Many thanks for your feedback, it sounds like you really made the most of our on-site facilities and our direct access to the Jurassic coast. We do love to hear that you found our staff friendly and felt that the park was efficiently ran. We will forward on your comments regarding the food and service in our restaurant to our Retail Manager. We do hope that you choose to return in the future.
Kind regards
Aimee and the Ladram Bay team
Fab clean family atmosphere
simon p.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: Fab clean family atmosphere
Não gostou: Nothing all good
What an amazing photo, thank you so much taking time to leave us your thoughts on your stay, we are delighted that you and your family enjoyed your stay. We hope to see you back at Ladram again soon.
Kind regards
Aimee and the Ladram Bay team
Thank you for taking the time to leave us a review of your stay with us, we are over the moon that you would recommend us to friends and that you would choose to book another stay, don't leave it too long!
Kind regards,
Aimee and the Ladram Bay team