Location and the camp is immaculate and the staff are very Friendly

I that £315 for 3 nights is a lot I know it’s Easter but it’s very expensive and you have to pay extra for swimming

Entertainment and plenty of food and drink with swimming available

Online portal is flawed for booking swimming. Lack of water hook up for motorhomes. Only 1 Tap source of fresh water for the entire site.

The entertainment

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Great park full of facilities toilets and showers spotless.... reception was very helpful informative and polite...

Nothing

Overall a nice site. Good pre arrival information. Toilets and showers okay. Nice pitch size.

The prices on site were as expected, expensive. Whist we are self sufficient, we could have been persuaded, but prices put us off.

Tried to check in on time but touring reception was closed. Not obvious how to get in so needed to drive back to main reception

Water for van - we found a tap near the waste area, but not well signposted or obvious

Clubhouse and amenities were very good. There were bus stops just outside the campsite. Taking you to Swanage, Bournemouth, Poole etc.

Our pitch was very uneven and muddy. It was also underneath large trees and as a consequence there was no TV signal.

:)

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When we arrived at our allocated pitch, someone was already pitched up in our space. Reception and security useless, the occupants refused to leave and they said they were full and had no other pitches free. We had to find our own pitch much smaller in size than what we paid for No apology and No offer of refund in price. Dreadful customer service.

Showers freezing cold, majority of toilets in ladies and gents out of order or locked, those that were free didn’t flush properly.

Entertainment that child did was good (Wizard School) she absolutely loved it.
Park was good.
Kids early entertainment in the show bar was good.
Crazy golf was good.
ALL staff were very pleasant and helpful.
Nice rural setting.

Shower block -
No hot water.
Some toilets didn’t flush and were loose.
Outside lights not working.
Show bar -
Long cues to get in. Some people couldn’t even get in. Soon became a one in one out and not aloud out to smoke.
Couldn’t get a seat.
Cued for both bar and toilet.
Venue far too small for amount of people on site.
Touring pitches -
Very damp, worn, and muddy.

Nice size pitch facilities were clean. We had a nice relaxing time not too much noise considering it's half term.

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