The new facilities; play area, splash park, stage and football pitch are lovely, the entertainment team are 5* BUT... massively overshadowed by the dislikes at the site

Travellers everywhere (usually without judgement) however, there was a fight outside our tent and they fell into where children were sleeping - Terrifying and would not go back. It is a real shame as the site has a lot of potential, but you need to feel safe.

There are nowhere near enough bathroom facilities and the cleanliness was very hit and miss.

Everything about thd place

Nothing

Excellent!

Nothing

Facilities on site. Large area. Inflatable obstacle course on the lake - the new activities opening up soon look great

Shortness/rudeness of someone on the phone (assuming customer service). I don’t think the ‘token’ process at the water park is necessary - surely it’s obvious that someone who’s got their wetsuit, socks and flotation device has paid to do the activity. Busyness and randomness of the parking on the tent field and also the noisyness of some of the campers. Can’t be helped but the noise from the road can be heard on a night in your tent

Billing has undergone a great change, so much for kids, it's a great place to visit now.

Sadly, the twin axel community seem welcome there, very late night shouting, fighting, kids driving vans, leaving mess and spoiling it for others close by.
Be careful where you pitch.

The facilities and activities provided

Email the company with a query still no reply

Lots of work going on improving facilities. However unless they start controlling the unruly travelling element on the touring pitches, it will be a waste of investment

Billing Aquadome caravan park; AVOID LIKE THE PLAGUE
We made a major mistake when we duly arrived in mid July 2024 at Billing aquadrome for a few days holiday. We were informed at reception what the strict rules were (only to find these firstly did not apply to all and secondly were not enforced in anyway)
Parking up (facing the road as the ‘strict rules’ stated) in the ‘Touring area’ we soon realized there were a number of groups of much larger caravans parked in all directions against the printed in close groups of threes or fours, on the park but closer to the main toilet blocks. There were also many work type vans and trucks. Later these had increased to around 15 -16 large caravans and probably in excess of 30 vehicles, mainly 4x4s or trucks. We were now slap bang in the middle of one large traveller encampment. The following days saw their vehicles racing across the grass (apparently 5mph limit) and gangs of kids dropping litter and swearing. Groups of men attempting to intimidate by either driving 4x4s between caravans, straight across our and others pitches without a care and stopping, talking and generally spitting on the ground in some sort of ritual behaviour on pitches and in front of other campers. The shouting was constant all day and just increased in volume as the day wore on. Their multiple ‘off lead’ (against the sites ‘strict rules’) roaming dogs defecating and urinating anywhere they liked
Despite numerous calls to security highlighting the issues including their young children using a silver Kia Sorento to do donuts etc etc on the park itself for around two hours, they consistently failed to turn up. When they did eventually turn up and drive slowly past the numerous wrongly parked vans, roaming dogs they did not stop. How they missed the large open fire pit smoking out the rest of the site despite it being reported a number of times (open fires against strict rules) with flames being so high, is utterly amazing and one Dennis Christie should study.
Thing were to turn drastically worse when on day three another large group of travellers turned up en masse. Parking their 10-12 vans and 20-30 accompanying work trucks closely together in what looked like a defensive position in an area designed for about 6 vans. They immediately took ownership of the last remaining water tap (the others being surrounded by and taken over by the small ‘defensive units’) and began a mammoth four hour washing trucks an van exercise with their hose pipe firmly attached
The whole sorry saga came to an evitable conclusion when during another loud drunken night session (strictly no noise after a certain point and no driving after 11pm) two cars (one of which was reported many times for speeding through non traveller caravan and tent pitches) were playing extremely load music and traversed from one ‘defensive enclosure’ to the newer arrivals and challenges were put in from one group to another of violence they then raced away between other tents and returned to the new group again continuing for around 2 hours. Numerous calls were made to security and the police (none of whom turned up). The place then simply ‘kicked off’ leading to one of the vehicles being driven again at dangerous speeds and knocking over the last remaining water point which then ‘fountained’ for the next 10 hours. No one arrived to assist us and the other ‘holiday makers.’
Management involvement? We (and others) had already that day and the days before repeatedly spoken to the head of security (Martin), general manager (Gordon), site manager (Keeley) the two elderly wardens, multiple reception staff and even the cleaners of our disgust and concerns for safety the previous three days. No one listened and not a single thing was done. That says everything you need to know.
We and the other 6-7 non traveller families then moved away never to return.
AVOID BILLING AQUADOME LIKE THE PLAUGE. You have been warned!

Great facilities - the kids had a great time.

Not much to fault

Excellent stay billing is moving on to good things, great site

Nothing

Loved the new facilities and activities. Loved the big space..... we didn't feel overcrowded even though it was a very busy weekend.
Other members of our group stayed in pods, some in statics and everyone was happy with their accommodation and had a great experience. Lots to do for young and old! Beautiful grounds and very helpful, friendly staff.

As it was a very busy weekend the toilets and shower blocks could have done with more cleaning more often.
There is no proper motorhome service point to empty out and fill up. We had to drive home with full tanks and find elsewhere to empty them. This was very disappointing. For such a big site that welcomes motorhomes ,they should have proper facilities for them.