7,9

Giudizio complessivo basato su 537 recensioni

 

Il 79% consiglierebbe questa struttura a un amico.

Il 76% soggiornerebbe qui di nuovo.

  Il 40% lo descrive come Economico/backpacker ?

Altre valutazioni

Posizione geografica
Rapporto qualità/prezzo
Sistemazione
Servizi/attività
Assistenza clienti
Ideale per bambini
Pulizia
Wi-Fi



Azzera filtri
Le recensioni in altre lingue appaiono qui di seguito.
Utente anonimo

The facilities, plenty todo with children …04/08/2024

Paese dell'autore della recensione: Regno UnitoAnonimoIcona cellulareConfermata

  • Piazzola roulotte/camper Shelduck (area 1) su ghiaia e terreno battuto con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    The facilities, plenty todo with children
    Loads of space
    Staff were friendly
    The pitch was level

    Non mi è piaciuto: 

    The toilet only had toilet roll in the morning and there was hardly any hand soap

    Traduci (Creato tramite Google Translate)
Dal gestore...

Thanks for your comments - great to hear that you enjoyed your time with us. Sorry to hear that the facilities were lacking toilet roll and hand soap - have passed this onto park management and appreciate you bringing this to our attention. I look forward to welcoming you back very soon.

Punteggio complessivo
10
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
Servizi/attività
Assistenza clienti
Ideale per bambini
Pulizia
Wi-Fi
Utente anonimo

Great amenities but seems to attract less than desirable people.04/08/2024

Paese dell'autore della recensione: Regno UnitoAnonimoIcona cellulareConfermata

  • Piazzola roulotte/camper Shelduck (area 2) su erba con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    Toilets and showers were very clean and well maintained with lots of good amenities to keep us busy. The pool was very clean though the flume was disappointingly closed. Liked that they limited the number of people in. Our child really enjoyed the splashpad too.The pub nearby was clean and had good food, the shop on site was well stocked and the bike track and lake with watersports, open air cinema and games room were great too.

    Non mi è piaciuto: 

    Unfortunately the site is very very big and seems to attract a certain type of people. We had a horrid first night as ended up right next to a very large group of Irish travellers who caused havoc with very loud music, loud shouting, drunken swearing and making a very large fire next to our car til 3am. Needless to say we didn t sleep a wink. The site security came round at around 1130pm but didn t really do anything to stop the mayhem...he seemed scared of them too. We tried to tell them to stop but they completely ignored us. Unfortunately we didn t have the security number to hand that night and thought reception would be closed. We did tell security the following morning though. On our second day we woke up to find police presence sorting out another incident. This has put us off returning in future.
    There was also no WiFi.

    Traduci (Creato tramite Google Translate)
Dal gestore...

Thanks for your constructive comments. We have spent a lot of money upgrading the toilet blocks and have a great team now who takes care of them and pleased to hear you found this to be the case. Sorry to hear that you found the pool slide closed - we had an issue over the weekend where it wasn't draining as it should. As soon as we could get an engineer to it, it was fixed but apologies we couldn't get this done at the weekend.
Am sorry to hear that you found yourself near a large group and that their behaviour disrupted your stay with us. I have passed your comments onto park management and would like to assure you that we do not tolerate any disrespectful behaviour. We have superfast wifi in the Venue and in all of our caravans and lodges - we are still working on getting wifi on the touring field. I really hope that we do get to welcome you back in the very near future.

Punteggio complessivo
6
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
Servizi/attività
Assistenza clienti
Ideale per bambini
Pulizia
Wi-Fi
Utente anonimo

Plenty to do & see but …04/08/2024

Paese dell'autore della recensione: Regno UnitoAnonimoIcona cellulareConfermata

  • Piazzola roulotte/camper Shelduck (area 2) su erba con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    Plenty to do & see but also could pitch up at far end of the area for time to sit & chill out.

    Non mi è piaciuto: 

    Unable to regulate heat of showers.

    Traduci (Creato tramite Google Translate)
Dal gestore...

Thanks for your comments and delighted you enjoyed your time with us. Sorry to hear that you couldn't regulate the temperature of the showers - have passed to the park management team to check. Thanks for bringing this to our attention. I do hope that we get to welcome you back to the park very soon!

Punteggio complessivo
8
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
(Nessun punteggio)
Servizi/attività
Assistenza clienti
Ideale per bambini
Pulizia
Wi-Fi

Location is good and toilets clean04/08/2024

Paese dell'autore della recensione: Regno UnitoLiam M.Icona cellulareConfermata

  • Piazzola roulotte/camper Shelduck (area 1) su ghiaia e terreno battuto con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    Location is good and toilets clean

    Non mi è piaciuto: 

    So nosy campers nearby playing music to early hours

    Traduci (Creato tramite Google Translate)
Dal gestore...

Thanks for your comments and pleased you loved the location. We take pride in looking after our toilet blocks too so very glad you found them as expected. Sorry to read that you had noisy neighbours. We do operate a zero tolerance to any guest that disrupts other guests experience and am sure that a call to security could have sorted this but would like to reassure you that they are frequent patrollers on the touring fields, especially at night time. I do hope that we get to welcome you back very soon!

Punteggio complessivo
10
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
Servizi/attività
Assistenza clienti
Ideale per bambini
Pulizia
Wi-Fi
Utente anonimo

Very pleased. Will use again.04/08/2024

Paese dell'autore della recensione: Regno UnitoAnonimoIcona cellulareConfermata

  • Pod Standard
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    Very pleased. Will use again.

    Non mi è piaciuto: 

    Traduci (Creato tramite Google Translate)
Dal gestore...

Thanks for your comments, delighted you had a great time and really hope to see you again very soon!

Punteggio complessivo
10
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
Servizi/attività
Assistenza clienti
Ideale per bambini
Pulizia
Wi-Fi
Utente anonimo

Staff were friendly plenty to do toilets were clean.04/08/2024

Paese dell'autore della recensione: Regno UnitoAnonimoIcona cellulareConfermata

  • Piazzola Shelduck (area 3) su erba con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    It all good location and enough space.

    Non mi è piaciuto: 

    No dislikes

    Traduci (Creato tramite Google Translate)
Dal gestore...

Thank you for your comments and look forward to welcoming you back very soon!

Punteggio complessivo
10
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
Servizi/attività
Assistenza clienti
Ideale per bambini
Pulizia
Wi-Fi
Utente anonimo

Huge site, lots of space but comes with its downsides.04/08/2024

Paese dell'autore della recensione: Regno UnitoAnonimoIcona cellulareConfermata

  • Piazzola roulotte/camper Shelduck (area 2) su erba con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    Lots of investment going into the site which is great to see.

    The pump track/skate park was a big hit with our 10 year old.

    Pool and splash pad were good.

    We liked that we could choose our own pitch and that there was so much space.

    Toilet and shower blocks nearby which were generally quite clean and very well kept.

    Non mi è piaciuto: 

    As it’s such a big site, it was very busy and could get very noisy. Lots of large groups so if you want peace and quiet this isn’t the site for you!

    Quite a lot of litter around the site although I did see two litter pickers one day trying to keep on top of it! Often the wardens were too busy talking to each other (with some choice language given that it’s a family site!).

    It would also have been nice to have a wild swimming pond that you didn’t need to pay extortionate prices for. I understand for the inflatables and equipment but the fact that the outside company has a monopoly on swimming in the lakes too is a bit sad.

    Also, be ware of people driving far too fast around the site. There are speed limit signs but they are generally ignored.

    Traduci (Creato tramite Google Translate)
Dal gestore...

Thanks for your constructive comments and I am pleased to read that you enjoyed the new activities and facilities. I have passed on your comments regarding the wardens to park management as we certainly do not expect this from our team and sincerely apologise you had to hear that!
The outdoor swimming cost is calculated based on the insurance required, changing room facilities added and lifeguards required to man the lake safely - am sorry that you felt this was expensive.
I also note your concern around the speed limit signs and generally being ignored. We have just invested £60k on renewing/replacing our park signage and there was a huge emphasis on health and safety signage - will ensure your comments are also passed to park management regarding this.
I do hope that we get to welcome you back to our lovely park very soon!

Punteggio complessivo
8
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
Servizi/attività
Assistenza clienti
Ideale per bambini
Pulizia
Wi-Fi
(Nessun punteggio)
Utente anonimo

We were all so relaxed. Close …04/08/2024

Paese dell'autore della recensione: Regno UnitoAnonimoIcona cellulareConfermata

  • Pod Standard
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    We were all so relaxed. Close to all the activities. Amenities were clean.

    Non mi è piaciuto: 

    Traduci (Creato tramite Google Translate)
Dal gestore...

Thanks for your comments and pleased you enjoyed your time with us. Looking forward to seeing you again really soon!

Punteggio complessivo
10
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
Servizi/attività
Assistenza clienti
Ideale per bambini
Pulizia
Wi-Fi

Overall excellent facilities, and friendly staff04/08/2024

Paese dell'autore della recensione: Regno UnitoAdam M.Icona cellulareConfermata

  • Piazzola roulotte/camper Shelduck (area 2) su erba con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    Entertainment and activities were brilliant

    Non mi è piaciuto: 

    Exspensive

    Traduci (Creato tramite Google Translate)
Dal gestore...

Thanks for your comments and pleased you enjoyed your time with us. Looking forward to seeing you again really soon!

Punteggio complessivo
10
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
Servizi/attività
Assistenza clienti
Ideale per bambini
Pulizia
Wi-Fi

Great facilities on site, quick and …04/08/2024

Paese dell'autore della recensione: Regno UnitoLou C.Icona cellulareConfermata

  • Pod Standard
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    Great facilities on site, quick and easy to check in.

    Non mi è piaciuto: 

    Camping pod smaller than dimensions quoted on website. A bit of a squeeze for 4.

    Traduci (Creato tramite Google Translate)
Dal gestore...

Thanks for your comments and pleased you enjoyed your time with us. Thanks for bringing to our attention the camping pod dimensions, we have passed this to park management to look into. Looking forward to seeing you again really soon!

Punteggio complessivo
8
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
Servizi/attività
Assistenza clienti
Ideale per bambini
Pulizia
Wi-Fi