Hi Kim,
Thanks for your review - apologies again for the mix up in Reception on arrival, but I am pleased that we were able to complimentary upgrade you. Really pleased to hear that you found the staff friendly and helpful and enjoyed the outdoor pool and entertainment.
We try to have a range of activities on park during the day and into the evening, whilst also recognising that with such stunning surroundings and so many great attractions near by, guests may prefer to explore the local area. Sorry to hear that the wifi didn't work - I will contact our wifi providers to have a look into this.
We hope to welcome you back again soon,
Kind regards,
Nikki

Hi Katie,
Thanks so much for your lovely review.
So delighted to hear that you enjoyed the views, flat pitches and pool facilities. I completely agree that our allergy friendly options are brilliant - I love the chicken tenders from the Jetty!
Sorry that you found it confusing when checking in - we're working on making the touring bays in the car park much clearer, so hopefully when we see you again, it'll be much easier.
Pleased that the warden was able to help you and was welcoming.
We look forward to welcoming you back soon!
Nikki

Thank you for your review.
So pleased to hear that you had a fab time with us and enjoyed the views and food from the bar!
Sorry that you felt it was a long walk to the shower and toilet blocks - we have two of these facilities, situated within the touring fields. When you next book, you can always contact us to request a specific pitch or area if you need to be closer to the facilities.
We look forward to welcoming you back soon - please don't leave it too long!
Nikki

Hi Nic,
Thanks for your review and that lovely photo - what a view! Really delighted to hear you enjoyed the view, found everywhere to be clean and loved the pool and evening entertainment - the team are fantastic this year. The SteamPunk'd show is my favourite so far!
We look forward to welcoming you back really soon - don't leave it too long!
Nikki

Thank you so much for your lovely review! Really pleased that you found the park to be clean and tidy and enjoyed our stunning views.
We can't wait to welcome you back really soon,
Nikki

Hi Ashleigh,
Thanks for this fantastic review and your lovely photos - the view is something special, isn't it?
Really pleased you found the facilities clean and enjoyed the pool and entertainment.
Sorry to hear you had trouble with the wi-fi, I hope that you were able to contact our wi-fi provider to sort this out. If you have any problems, please do let us know.
We look forward to welcoming you back,
Nikki

Thanks so much for your lovely review - really delighted to hear you enjoyed your stay, had some good food and found the team to be first call, I'll be sure to pass this on to the team as they love to hear customer comments!
Sorry that you were disturbed by kids riding electric scooters on park, we do ask as part of our site rules that these are not used on park and our team will always speak to any guests if we spot them. However, it's worth noting for your next stay, that if you experience any disturbance, please let us know - you can always call our Evening Customer Service team out of hours, and they will discreetly deal with any issues so that everyone can continue to enjoy their holiday.
We look forward to welcoming you back really soon - don't leave it too long please!
Nikki

Thank you for your review!
We're thrilled to hear you enjoyed the restaurant and the beautiful view of Torquay.
We do have a dog friendly section of our Jetty Restaurant and the whole of the terrace, which is open daily until 9pm during the main season. At weekends and every day through the main summer holidays, our Saltwater Bar is open and dog friendly. The main Starlight entertainment venue can get quite busy, with lots of lights and noise, which can sometimes be overwhelming for pets. For their comfort and safety, we have to restrict them from those areas. Our pool hours have been extended to 6pm for the summer season.
We do hope to welcome you back to Beverley Holidays in the future,
Nikki

Hi Susan,
Thanks for your review - delighted to hear you enjoyed our fantastic view, and found our onsite facilities to be clean.
We look forward to welcoming you back really soon!
Nikki

Thank you for taking the time to leave a review. We're glad to hear you found the site well looked after and we look forward to welcoming you back soon!
We also appreciate your feedback regarding the power hook-ups and drinking water taps. We do have a good number of each on park, with some of our Service and Premier Service pitches having their own taps. The pitches are very popular, so we always recommend booking as early as possible to secure the best possible pitch for your stay.
We work with local suppliers to ensure our food is of the best quality and freshness - this can mean that we're a little more expensive than other local pubs and eateries, but we do our best to keep prices reasonable and have a range of meals available to suit all budgets. I've passed your feedback on to the team so that we can bear this in mind for future menu planning.
Thanks again for your review - see you soon hopefully!
Nikki