The children's play area is quite good.

The pitch was very wet. The lady in the shop is very disagreeable. The shop has almost nothing in it. There were a load of youths in tents playing music and partying until 1am in the morning. There is no one on site to complain to and keep order. The Pot wash area is outside and has no plug for the sink. The showers and toilets are dirty all the time and the ladies does not lock so no point sending a code to get in with. Very disappointed and will not be going again.

The Actual Watersports Centre and surrounding area us great.

Campsite shop is very poor, don't even stock the bear essentials.
Park Veiw Hard Standings are very small, health and safty issues if you use an awning on these pitches.
We was greeted on the Saturday night with drunk idiots playing loud music and shouting till the early
hours.
No staff or Security on site in the evenings.

A return visit to this Campsite is definitely NO GO for us.

Very close to water centre,
Nice and clean shower/toilet area.
Handy small shop

No where to get food after about 5, apart from fast food delivery

Nothing

Very disappointed, I hadn't received my pitch allocation on the day I would normally so emailed to enquire only to receive an email cancelling our booking!!! Which was the day before our booking!!! I then needed to find accommodation as we were going to a racing event at Holme Pierrepont so couldn't just cancel our plans. I only used this campsite as its convenient for the centre but after this weekend I have and will be using another campsite. I am wait for a full refund.
The pictures of the site are miss leading and the shower and toilet blocks need a lot of updating

Used a pod, really clean, convenient, clear instructions for check-in

Nothing

Nothing

I know we've had excessive wet weather! We arrived at the site at 14.15, and reception was closed. As we had the barrier pass code sent, we carried on to the allocated pitch (a hardstanding) that was just the width of our motorhome, 2.3 metres. The grass area surrounding was boggy.
It was a fine afternoon, and our thoughts of sitting out was scuppered due to the muddy areas, and bear in mind, we had to exit and enter over this area.
Having decided to scout for a more ideal pitch to park on, one of the wardens (Tom) drove through the barrier. Due to him being the only member of the staff we could talk to, he explained nobody was working the reception, and gave a phone number to phone, to discuss our issue.
My wife phoned it and Tom had carried on around the site. Tom answered the call, and to his dismay, the contact number was on divert to him. He then gave us another number, direct to Rosie, one of the main office girls.
I phoned Rosie (lovely girl and obliging), I explained what we'd found, and also that we'd been to see the amenities in the mean while, and looked proper outdated, probably built in the 50's.
Our conversation went on to me asking to cancel the three nights stay due to the poor conditions and get a total refund. Rosie, didn't argue, and after speaking to her manager, a refund was agreed, to be refunded via Pitchup, as that's who we've booked through.
Just 5 days later we have been refunded all but the initial deposit that was paid to Pitchup of £15.45.

Lovely showers

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The play area is fantastic, clean facilities, great communication before the holiday and no issues with the self check in

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The sky trail and staff running it. 16 amp electric.

When we arrived there was no one to talk to about where our pitch was. We had hard standing but unfortunately when you stepped out beside the caravan/awning it was very muddy grass a lot of it being churned by other users. The info and pictures are a bit misleading as there is nothing on the actual site besides a small play area. The activities are a little walk or drive away across the road (if you drove you had to pay for parking). The shop wasn't open for very long. We didn't feel there was any staff on site to talk to if we had any questions. We ended up asking the cleaners. Shower blocks not very clean. Check out was quite early. Unfortunately we had some late arrivals on our last night being very loud. The lake that had the inflatables on is extremely dirty with old shoes, Rubbish and clothing floating around it (might be its not maintained due to it being April)

Location good with lots of walks around the river and nature reserve. toilet and shower facilities was clean.

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