This site was perfect in every way, lovely clean site with good amenities.
Staff were lovely, helpful and friendly
The bar/waiting staff in the Boathouse restaurant were amazing and so so helpful, nothing was too much for them especially Karen & Kelly. The chef Sonia was exceptional, she went above and beyond to cater for my dairy free granddaughter, wonderful food, thank you to you all

The disrespect of some campers on leaving the toilets so dirty

Great location, near the historic Castle.
Friendly staff.
Great pool.

Very pricey drinks in the pub.
Ground not level, but it was ok.

The pitch was a good size the toilets were cleaned everyday the pool was a good size very popular sand pitches so when it rained water didn't stay on the ground long staff are friendly bit pricey for food if you eat there I would definitely go again

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Everything

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The staff...

The rest. Pitched up on mud. Puddles under the tent due to uneven, bald mud patches and grass.. squelchy. Tents and caravans on same pitches and all less than 2m apart on all 3 sides sometimes... health, safety and huge fire risk! Some tents were only about 3m tops away from the toilet areas... not nice for them! Shower/toilet facilities were very dated.. always dirty.. during cleaning they are kept open, so people walking in on wet floor with muddy feet, no paths to use to get to them.. walking between tents to get to them, tripping over guide ropes... no mop and bucket to clean b4 and after your shower if needed.. (all sites provide this and they close for a minimum of 30 mins to let the floors dry, again... safety hazard.. slippy wet floor after cleaners have been in.. so potentially the sites fault if any accidents) plugs from the washing up areas were stolen while we were there. The site is split into two, camping site and some statics have the entertainment, mini golf, bike hire, outdoor pool.. the other is a walk out of the site onto the main Rd.. for about 500 yards... that has the shop and indoor pool.
Pot holes along the Rd where all the tent/caravans are pitched.. quite large and deep some of them.. not great for towing...

Excellent amenities, friendly staff, had a fab time, will come again next year

Nothing to dislike

Outdoor swimming pool, arcade, big pitches. The lady in the arcade was very friendly.

Showers (don’t stay on and too close to the wall!), not enough staff, not strict on noise after a certain time!! There were some very noisy groups that kept the noise going into the early hours! Facilities were not the cleanest at times and very run down!

Great access to all the entertainment, pool and amusements etc. The pitch size was generous which we needed for our larger tent. The toilets/shower block/ washing up room etc were conveniently all part of the same block.

It's a shame the showers were a press button that had to be held in to work, it makes showering with kids much harder when they weren't tall enough to do it themselves while I washed them. The water stopped as soon as you let go of the button, could really do with being changed.
Unfortunately there were lots of wasps but I'm not sure there is anything that can be done about that, and it was mostly only an issue when food was out and attracting them.
Unfortunately there were some groups that were smoking weed, but they weren't troublesome, just irritating having the smell around the kids.

Friendly staff and the entertainment was great for little ones

Facility block are dated and you need to hold the button all the time to have a shower

All facilities were on hand, we did suffer a hot water breakdown which was soon fixed.
Clubhouse offered great children's entertainment.

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