8,2

Note globale basée sur 239 avis

 

82% de personnes recommanderaient cet établissement à un ami.

80% de personnes séjourneraient à nouveau ici.

  72% le décrivent en employant les termes suivants : Paysages spectaculaires ?

Plus d'évaluations

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Adapté aux enfants
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Wifi



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Les avis dans d'autres langues apparaissent ci-dessous.

Amazing place to spend time with family.31 août 2024

REDACTED R.Icône téléphone portableConfirmé

  • Emplacement pour tente ou pour caravane pliante sur herbe avec électricité (animaux interdits)
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    Amazing view, facilities, swimming pool.

    N'a pas aimé : 

    Some toilets doors broken

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Hi,

Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.

We look forward to hopefully welcoming you back in future. ^AB

Global
10
Situation
Rapport qualité-prix
Hébergement
Installations/activités
Service client
Adapté aux enfants
Propreté
Wifi
Utilisateur anonyme

The staff are super friendly and nothing was too much trouble for them31 août 2024

AnonymeIcône téléphone portableConfirmé

  • Emplacement pour tente ou pour caravane pliante sur herbe avec électricité (animaux interdits)
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    There was loads for our family to do. We went swimming in the swimming pool, went to the beach. You can hiring wetsuits, bodyboards, surfboards. The night activities like bingo, meeting the crew, disco and the arcade to name a few. The staff are super friendly too.

    N'a pas aimé : 

    The showers could do with a bit of an upgrade.

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Hi,

Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.

We look forward to hopefully welcoming you back in future. ^AB

Global
10
Situation
Rapport qualité-prix
Hébergement
Installations/activités
Service client
Adapté aux enfants
Propreté
Wifi
Utilisateur anonyme

Good location31 août 2024

AnonymeIcône téléphone portableConfirmé

  • Emplacement pour tente ou pour caravane pliante sur herbe avec électricité (animaux interdits)
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    Good location

    N'a pas aimé : 

    Place was very dirty
    Pitches were so close cars and tents were touching
    Toilets weren’t clean or cleaned
    No staff walking around
    The roads around the campsite had massive potholes so rip your car
    The wifi doesn’t work even the more expensive one unless you were by reception. Wasn’t really a problem for us however made it hard to communicate

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Hi, thanks for taking the time to leave your review.

We're very sorry you didn't enjoy your recent stay at Ty Mawr, this certainly isn't the experience we wanted you to have.

I hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us.

I will also take the time to share your review with the relevant teams you've provided feedback for, so that we can work to make improvements.

We'd like to have the opportunity to welcome you back to another of holiday parks in the future, where we hope to restore your faith. ^AB

Global
4
Situation
Rapport qualité-prix
Hébergement
Installations/activités
Service client
Adapté aux enfants
Propreté
Wifi
Utilisateur anonyme

The park was tidy and the …30 août 2024

AnonymeIcône téléphone portableConfirmé

  • Emplacement pour véhicule de tourisme (Croyde Burrows) sur herbe avec électricité
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    The park was tidy and the pitches were a brilliant size. You can fit a car, caravan and the awning in one pitch and still have room either side. I really liked that all the amenities were all together. The beach is literally a stone throw away. The toilet/shower blocks were super clean (I saw the cleaning lady in there every day)

    N'a pas aimé : 

    There are no spaces at reception to park a car and a caravan whilst you check in at reception, not even just outside the park.

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Hi,

Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.

We look forward to hopefully welcoming you back in future. ^AB

Global
8
Situation
Rapport qualité-prix
Hébergement
Installations/activités
Service client
Adapté aux enfants
Propreté
Wifi

beach and surfing / body boarding. Friendly helpful staff.28 août 2024

REDACTED R.Icône téléphone portableConfirmé

  • Emplacement pour tente ou pour caravane pliante sur herbe avec électricité (animaux interdits)
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    Clean pitches, helpful staff, on site shops and restaurants / eateries are good. Views are amazing and a short walk to an amazing clean, sandy and lifeguarded beach and a local market. Croyde village is a 15 min walk where you will find 2 amazing pubs Billy Buds & The Thatch with great service & food plus local surfing shops. Plenty of hot water in the showers no matter the time of day.

    N'a pas aimé : 

    Phone signal is very poor (for some not a negative), WIFI is sketchy only place we could get signal was in the clubhouse. Toilets were not always clean and quite a few breakages (not necessarily the sites fault). Ladies toilet ran out of toilet paper each evening and the ladies showers in the top block only stay on for around 2-3 secs making it difficult to wash / rinse. Showers were always full of sand despite there being a wetsuit shower outside the blocks.

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Hi Gary, thanks for taking the time to leave your review.

We're pleased you enjoyed your recent holiday at Ruda. I will share your comments regarding the facilities with our Touring Manager and ask that they investigate this further.

We hope to see you again in future. ^AB

Global
8
Situation
Rapport qualité-prix
Hébergement
Installations/activités
Service client
Adapté aux enfants
Propreté
Wifi

Diabolical24 août 2024

REDACTED R.Icône téléphone portableConfirmé

  • Emplacement pour tente ou pour caravane pliante sur herbe avec électricité (animaux interdits)
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    Nothing

    N'a pas aimé : 

    We looked at the site and didn’t pitch at all, we drove back home. It was overcrowded, a fire hazard waiting to happen. No space between campers, no fire breaks - totally not what we expected.
    We lost a lot of money & will definitely be giving a bad review!!

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Hi Arlene, thanks for taking the time to leave your review.

We're very sorry you didn't enjoy your recent stay at Ruda, this certainly isn't the experience we wanted you to have.

I hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us.

I will also take the time to share your review with the relevant teams you've provided feedback for, so that we can work to make improvements.

We'd like to have the opportunity to welcome you back to another of holiday parks in the future, where we hope to restore your faith. ^AB

Global
2
Situation
Rapport qualité-prix
Hébergement
Installations/activités
Service client
Adapté aux enfants
Propreté
Wifi

Great site with good facilities24 août 2024

REDACTED R.Icône téléphone portableConfirmé

  • Emplacement pour tente ou pour caravane pliante (Taw) sur herbe avec électricité
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    Good food options and play areas. Really close to the beach.

    N'a pas aimé : 

    Slide was not working in the swimming pool

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Hi Laura,

Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.

We look forward to hopefully welcoming you back in future. ^AB

Global
8
Situation
Rapport qualité-prix
Hébergement
Installations/activités
Service client
Adapté aux enfants
Propreté
Wifi
Utilisateur anonyme

Excellent site, will stay again22 août 2024

AnonymeIcône téléphone portableConfirmé

  • Emplacement pour tente ou pour caravane pliante sur herbe sans électricité (animaux interdits)
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    Location is fantastic, amenities were great and clean, and the whole place was really well organised. Having a shop and places to eat on site is very helpful.

    N'a pas aimé : 

    I struggled to log in to the WiFi in public spaces

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Hi,

Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.

We look forward to hopefully welcoming you back in future. ^AB

Global
10
Situation
Rapport qualité-prix
Hébergement
Installations/activités
Service client
Adapté aux enfants
Propreté
Wifi

Love it as easy for me …22 août 2024

REDACTED R.Icône téléphone portableConfirmé

  • Emplacement pour tente ou pour caravane pliante sur herbe avec électricité (animaux interdits)
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    Love it as easy for me & son go beach everyday (less stress)

    N'a pas aimé : 

    Toilet need improved

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Hi Richard,

Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.

We look forward to hopefully welcoming you back in future. ^AB

Global
10
Situation
Rapport qualité-prix
Hébergement
Installations/activités
Service client
Adapté aux enfants
(Aucune évaluation)
Propreté
Wifi
(Aucune évaluation)
Utilisateur anonyme

Lovely campsite with plenty of activities …19 août 2024

AnonymeIcône téléphone portableConfirmé

  • Emplacement pour tente ou pour caravane pliante sur herbe avec électricité (animaux interdits)
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    Lovely campsite with plenty of activities and only a short walk to the beach. A well-stocked convenience store and a good choice for places to eat onsite or nearby (but watch out for seagulls pinching your chips!) we came in August and it was busy but never seemed overcrowded or too noisy. We loved our stay here!

    N'a pas aimé : 

    The only thing we didn't like was the showers and changing rooms at the swimming pool were not very clean.

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Hi,

Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.

We look forward to hopefully welcoming you back in future. ^AB

Global
8
Situation
Rapport qualité-prix
Hébergement
(Aucune évaluation)
Installations/activités
Service client
Adapté aux enfants
Propreté
Wifi