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Traduire (Généré par Google Translate)A aimé : Friendly helpful staff.
Not too far from Castleford Howard (ask at reception for directions.)
Clean and tidy site.
Quiet (apart from some of the birds!)N'a pas aimé : Electric point too far from the pitch for my 15m cable.
Luckily reception lent me an extension.The promotional pics online show hard-standing areas with guests' awnings pitched on nice grass areas alongside.
Unfortunately my pitch was next to a tree surrounded by tall nettles and weeds so insects came out and bit my legs.The grass by my pitch was very hard, I only managed to get a couple of awning pegs in.
If you have a campervan with a tent-style awning then you're best booking an all-grass pitch because I was told that guests using hard-standing areas are not meant to pitch on the grass at all. That is NOT mentioned online. It's not possible to comfortably pitch a tent-style awning on stones :(You won't get a phone signal on this site, which is fine, but there's no WiFi option available to compensate.
The dog walking area is a small field that is not enclosed, and people have to walk through it to get to the kids playing area. This needs to be made clear on the website. There's no signs saying where the dog walking field is either. You have to ask reception. It can only be accessed via the private holiday homes area.
The toilets/shower block was clean but narrow and basic. I image it'd be hard to manoeuvre in there when it's busy.
I couldn't find any plastic/cans recycling bins onsite, only glass, which is a shame.
Overall, I think the cost per night doesn't give value for money, considering the basic facilities. I have paid the same price at other campsites but they have enclosed dog walking areas, free WiFi and more modern toilet block and shower facilities.
The site seems to focus a lot more on holiday homes sales than the camping side.
Fantastic, scenic and well maintained site with facilities. Thumbs up!
Mark T.
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Traduire (Généré par Google Translate)A aimé : Beautiful area, loads of space, well maintained toilets and showers, on-site shop, reasonable price.
We stayed for 2 nights and were very impressed. There are many other sites around York that are more expensive but have far fewer features! There are a few nearby attractions, including the Great Lake (directly next to the site, which is full of fish, swans, butterflies and dragonflies), Castle Howard and the arboretum with its red squirrels. Most everything else is a significant drive away though.
One of our nights was a Friday, possibly the start of the school holidays, and the site became much busier then. Despite this, there were no issues with noise at bed time or early in the morning. Would definitely visit again.N'a pas aimé : Very poor phone signal (not their fault really, just be aware depending on network!), very out the way so tricky to get around with public transport.
Were pleased to read that you enjoyed your time and the facilites at Lakeside Mark. We agree, the surrounding rural countryside is indeed beautiful for both walking and cycling and is teeming with wildlife. As you may have discovered, if you do have transport, we are ideally situated for visits to the moors and the coast, small market towns and the city of York but, should you need transport, regular buses run daily to Malton and York from Castle Howard garden centre which is just over a mile away. Connectivity can be tricky depending on your network but guests also comment on how relaxing this can be. Thank you for taking the time to write your review and we hope to see you again.
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Traduire (Généré par Google Translate)A aimé : Toilets showers clean fish and chip van very good
N'a pas aimé : No body on reception when we arrived
Pitch not level under large trees
Very noisy kids shouting cars in and out so no peace
Crows making a racket at 4.30am
When i booked i booked for 2 nights but got a email saying they was a problem with the booking system and it had taken a deposit
If there had been someone on reception when we arrived we could have confirmed 2 nights but no
Saturday afternoon a lady came round and asked us to leave as we had only paid for 1 night
We said we would pack up and go we searched somewhere else in the area
After a short time she turned up again and said we could go on a grass pitch (5ton Motorhome on a grass pitch in pouring rain WHAT)
We left and never to return
We actually went to a lovely site very accommodating when we told them the situation
Thank you for completely ruining are weekend
Dear David, Thank you for taking the time to write your review. We are naturally sorry that you didn't enjoy your visit to Lakeside as our team always do their best to help and accomodate our guests. We're glad that you approved of the facilities and enjoyed your fish and chips.
We feel we need to clarify the situation. Your booking, made just two days before your visit, through Pitch Up will have shown that only one night was available before you paid. At this time of year, our weekends book up well in advance, especially Saturday nights. Therefore we recommend that in future you please check your booking confirmation in advance as it clearly stated one night.
As you booked with Pitch Up, any system email would have come from them so in future it would be best to call Pitch Up to check your booking if you receive such an email as hoping to fix it on the day is not always possible. Our receptionist noted on your booking, that she had spoken to you whilst you were on your way to let you know what to do on arrival as reception would be closed so you were made aware that reception is not open for late arrivals. She checked your pitch on Saturday, near departure time, and it was empty; she was not to know that you had gone out for the day, nor that you intended to return thinking you had booked two nights. It was only when the guests arrived later in the day that the problem was recognised as they found you already parked on their pitch.
Our receptionist came to speak with you but unfortunatley we had nothing to offer you other than an electric grass pitch, or the camping field. We did everything we could to help you but we hope you realise the mistake was not ours.
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Traduire (Généré par Google Translate)A aimé : Plenty of space, short walk to facilities, great sun spot, beautiful sunset
N'a pas aimé : –
Thanks for your review. It sounds like you had a lovely time. Do come back again... perhaps for a little stargazing in our 'dark skies' area?
Excellent campsite very clean facilities very friendly staff
Michelle S.Confirmé
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Traduire (Généré par Google Translate)A aimé : Good welcome helpfull, plenty of space, showers were very good plenty of hot water. Clean and tidy
N'a pas aimé : None
Thanks for your glowing review Michelle. Your comments are appreciated.
Nice location by the lake
Ellie D.Confirmé
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Traduire (Généré par Google Translate)A aimé : Nice location by the lake
N'a pas aimé : Some of the pitches were a bit bumpy, requiring some manoeuvring and levelling
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Traduire (Généré par Google Translate)A aimé : The views of the castle and the lake were stunning. The campsite was so peaceful. It was a great first stop on our northern tour. Friendly staff.
N'a pas aimé : –
Thanks for your review. We agree; we too appreciate that we're very lucky to have such beautiful scenery to work in and for our guests to enjoy. We hope you will return one day.
Space between pitches and the setting, …
gary m.Confirmé
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Traduire (Généré par Google Translate)A aimé : Space between pitches and the setting, toilets and showers were good, staff at reception very polite and helpful. Only negative was the ridiculously loud firework display which started at 10:50pm at a private function at castle Howard!!!!
N'a pas aimé : –
Thanks for taking the time to review Lakeside Gary. It sounds like the campsite and our team were to your liking. It's a shame that, on this occasion, the rare wedding fireworks disturbed some of our campers, although others were very pleased with the display. Do come again.
Location, site size
Kevin L.Confirmé
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Traduire (Généré par Google Translate)A aimé : Location, site size
N'a pas aimé : –
A short and sweet review. Thank you Kevin.
The facilities and the site in …
Jaye L.Confirmé
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Traduire (Généré par Google Translate)A aimé : The facilities and the site in general, especially the proximity to the lake
N'a pas aimé : The lack of distance between pitches, the site was very loud, don't expect to be able to sleep in past 8am
Hello Jaye. We're glad you liked the site, the lake really is lovely, and thank you for your time and comments which are appreciated. We are sorry to hear you were woken by 8am. Campers can often be early risers. We hope if you visit again you find a quieter spot.
Thank you for taking the time to review Lakeside, it is good to hear that the team were friendly and helpful. You booked a hardstanding pitch on gravel but I can see that we accomodated your request for a quiet pitch due to your nervous dog. Being in a corner you were luckily able to utilize the grass area which on the majority of hardstanding pitches is officially the firebreak however I will pass your comments to the marketing team to suggest that, if bringing an awning or tent to a gravel pitch, hardstanding pegs will be required.
At the time of your visit, after a few weeks of lovely weather, the ground was hard all over the site which, whilst not ideal, is to be expected.
Regarding the rubbish you will be pleased to hear that our local rubbish depot is a state-of-the-art facility that does all the recyling for us, it even runs on waste food. Only glass has to be separated. Our 'FAQ's, which can be found on our booking page prior to booking, state that there is no wi-fi and that dogs are required to stay on their leads.
Positioned in such a beautiful rural area we have lots of wildlife to consider and naturally insects are part and parcel of this kind of environment. Mosquito repelant or citronella candles can help unwanted bugs. We're not sure why you felt that we were more focused on the holiday homes which are in a different area but our guests are all important to us whether they are visiting their private holiday homes, staying in the holiday cottages or visiting our touring site and I know our team do their very best to keep everyone happy.