Lovely location with wonderful views
Kathryn F.
Confirmé
- Emplacement pour véhicule de tourisme sur gravier et sur sol dur avec branchements d'eau, d'égout et d'électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Location - fantastic view
Indoor pool, jacuzzi, sauna etc
Large laundry facilities
Very friendly and cheerful staffN'a pas aimé : The toilet/shower block near the touring pitches is dated, but the showers are still powerful and hot.
The shower doors don't close properly, so people coming into the block can see you getting changed via mirror reflectionsWiFi doesn't work at pitch
Love love love
Claire C.Confirmé
- Emplacement pour véhicule de tourisme sur gravier et sur sol dur avec branchements d'eau, d'égout et d'électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Always a favourite for caravans but first time in camper. Very good site, love the amenities on site as it’s huge. One block of showers etc a little dated but the other is fab. Can’t complain as had everything and in easy reach of all pitches. Would say the family and separate disabled rooms were better than other sites stayed on. Has a bath!!! So friendly. Some pitches better than others for a view and they were happy to move us to one with a view with no problem. Great location that’s why we’ve been going for 30 yrs .
N'a pas aimé : In the busy months I can see 4 showers in each block, might be a little stretched.
Love love love this too Claire!
Thanks for your great review and these piccies - it's always nice to see the park through our guests eyes!
We're working on the toilet block - it's having a little make over this winter, so be sure to pop in on your next visit and let us know what you think!
Cannot wait to welcome you back soon :)
See you soon!
Nikki
Lovely half term holiday stay
Chris K.Confirmé
- Emplacement pour véhicule de tourisme sur herbe et gravier avec branchements d'eau, d'égout et d'électricité (premium)
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Traduire (Généré par Google Translate)A aimé : Lovely location with great views across Torbay. Clean and well maintained. On site facilities are good with friendly staff.
N'a pas aimé : Paid for WiFi which was not very stable. Also a minor point but slightly disappointed that the dinner menu remains constant throughout the week in the Jetty restaurant (the food itself is good) - a bit more variety would be appreciated if looking to eat there regularly.
Hi Chris,
Thanks so much for review - delighted to hear you found the park clean and well maintained and liked our friendly staff. I'm sorry to hear you had some issues with the Wi-fi, our supplier is usually able to help with any issues, so I hope that you were able to contact them and find a fix. Thanks for your feedback on our Jetty menu - we do work hard to offer a variety of items on the menu whilst being mindful to use the best possible local ingredients where we can and ensure that our food is of the best quality. I've passed your comments on to our Jetty team for future planning.
We hope to welcome you back really soon!
Nikki
Excellent site with clean facilities, friendly staff and level pitches
terence e.Confirmé
- Emplacement sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : the site , toilets/showers and facilities were spotless
N'a pas aimé : we had to leave
What a gorgeous photo! Thanks for sharing with us.
I've passed on your comments to the housekeeping team for the spotless facilities :)
We're sad you had to leave too - but we can't wait to welcome you back soon!
Nikki
- Emplacement sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Beautiful place! We loved how welcoming everyone was and the staff were incredible!
N'a pas aimé : I think the pool needs more activities like toys or a slide maybe, the arcade could do with a touch up as its just a room with some machines chucked in really
Thanks for your lovely review - we'll certainly take your feedback on board about the arcade and pool activities. So pleased you found us to be really welcoming and loved our incredible staff - we're really proud of all our team as we work to give everyone the best possible holiday experience.
Can't wait to welcome you back - don't leave it too long!
Nikki
- Emplacement sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Such a clean place. The facilities were sparkling. All the gardens were beautifully kept despite the weather not being the best. Communal areas that we used were lovely. Great restaurant and bars.
N'a pas aimé : –
Thank you so much for your lovely review!
So delighted to hear that you found the facilities to be sparkling, our housekeeping and grounds team do a phenomenal job keeping everywhere looking lovely, even when mother nature is against us! Glad you enjoyed the restaurant and the bars too, and we can't wait to welcome you back really soon!
Nikki
- Emplacement pour véhicule de tourisme sur herbe et gravier avec branchements d'eau, d'égout et d'électricité (premium)
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Good facilities, pleasant staff. Lovely view.
N'a pas aimé : Asked for pitch close to amenities due to poor mobility but was put down the hill in field 2 when there were a lot of empty pitches closer to amenities. This caused me a lot of pain to walk up and down to facilities.
Thank you for your review - I am pleased to hear that you enjoyed our view, facilities and found the staff to be please, but I am sorry to hear that you were disappointed with the pitch location.
We do our best to accommodate guests needs prior to arrival, however I cannot see a note on the file that you requested a pitch close to the facilities. Once you arrive, our reception team will always do our best to move you pitches if possible, subject to availability for your dates and chosen pitch type. I am sorry that we weren't able to do this during your stay, and I do hope that you may change your mind and we'll be lucky enough to welcome you back in the future to enjoy our stunning location and view. Should this be the case, please do let us know if you have a preferred area or pitch on booking.
Let us know if we can help any further,
Kind regards,
Nikki
position overlooking Torbay. good elec and …
Jennifer P.Confirmé
- Emplacement pour véhicule de tourisme sur herbe et gravier avec branchements d'eau, d'égout et d'électricité (premium)
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Traduire (Généré par Google Translate)A aimé : position overlooking Torbay. good elec and water connections. excellent ablution blocks, laundry and chemical emptying points. pleasant restuarant and bar with entertainment if wanted. sports facility with gym and pool.
N'a pas aimé : –
Hi Jennifer,
Thanks for your review - really pleased you enjoyed your stay and found lots to like!
We look forward to welcoming you back really soon!
Nikki
Large pitch with close by amenities. …
Susan L.Confirmé
- Emplacement pour véhicule de tourisme sur gravier et sur sol dur avec branchements d'eau, d'égout et d'électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Large pitch with close by amenities.
Site was very good for swimming indoors.
Also good for entertainment and restaurant facilities.N'a pas aimé : –
Hi Susan,
Thanks so much for your review. Delighted that you found the pitch to be large and close to the amenities. Our pool is really lovely for a swim - I hope you got a chance to use the sauna and steam room too! Our entertainment's team this year are amazing, the shows are outstanding so I'm pleased to hear you enjoyed this too!
We look forward to welcoming you back - hopefully really soon!
Nikki
10 out of 10
karl y.Confirmé
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Traduire (Généré par Google Translate)A aimé : Best site I've ever visited.. views amazing and the place was spotless toilets and showers where cleaner then my house lol the entertainment was great for the kids and grownups...and prices of food and drinks was all good not over the top just normal day to day prices....would recommend this site to anyone and I'll definitely be returning...
N'a pas aimé : Zero dislikes
Wow Karl - your review made me smile!
Absolutely delighted to hear that we're the best site you've ever visited :D
Love that you enjoyed the views, entertainment and found everywhere to be spotless and found nothing to dislike.
We look forward to welcoming you back really soon and thanks once again for staying with us and for this lovely review.
Nikki
Hi Kathryn,
Thanks for your review and the lovely photos - what a phenomenal view at night!
I'll pass your comments on to the team re: their cheerfulness, it's really lovely to hear.
We're working on the shower block this winter, so let us know what you think of it's make over when you're back on holidays with us!
See you soon!
Nikki