Thank you for your review, hope to welcome you back again. Cheers Kate

Thanks for your review , We always appreciate feedback that we can constructively work on.

Our field, while a charming 200 meters at its longest point and covering a delightful 5 acres, does indeed have its quirks. Licensed for 28 pitches (though we could squeeze in 50 if we felt like it with spare space), we intentionally avoid the "bowling green" look. We think a bit of character in the terrain adds to the adventure, don’t you? As per our terms, we cannot change the lie of the land, the weather or the roads! This is Devon and we are in Dartmoor National Park

In our 9 years of welcoming campers, this is the first time we've received such feedback as to the situation of our facilities. As for the roads, welcome to Devon! Single-track lanes with the occasional need to reverse are part and parcel of the local charm. We thought passing your driving test included a module on reversing?

Regarding our facilities, the hill to the toilets is indeed as steep as you choose it to be, considering the varying slopes. It's all about perspective! Our facilities are spaced to balance accessibility and aesthetics, though we understand it may not suit everyone’s preferences, however in our terms we make that very clear.

Finally, the descriptions on Pitch Up are beyond our control, so any poetic license there isn’t our doing.

We genuinely value your feedback and will consider it where national park planning laws allow, as we continue to improve

Absolutely! Here's a more light-hearted response with the additional details:

Thank you for your review and for highlighting our superstar amenities and serene views! It's always great to hear that our toilets are clean, the honesty shop is well-appreciated, and the kids (and goats) are happy.

We hear you about the hill—it does indeed require a bit of a climb! Our campsite's location offers those unbeatable views, but it also means a workout for your vehicle. For all the daring bikers, consider it a part of the adventure—like a rollercoaster, but with more goats and less screaming. Just last weekend, we had three bikers who've become regulars; they assure us that the road becomes friendlier with each visit!

We understand that our Harry Potter-style disappearing host act might not be everyone’s cup of tea. As a cozy rural site, we don’t have the manpower for a manned reception, much as we’d love to greet each camper with a high-five or a secret handshake. We strive to provide all the necessary info digitally to make your stay smooth, but we'll definitely brainstorm ways to add more personal touches without resorting to cloning technology.

Thanks again for your feedback! We hope to welcome you back soon—hill, goats, and all. Much love Kate