8,8

Note globale basée sur 179 avis

 

87% de personnes recommanderaient cet établissement à un ami.

84% de personnes séjourneraient à nouveau ici.

  81% le décrivent en employant les termes suivants : Paisible ?

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Could put the tent wherever you wanted, gorgeous views of …17 sept. 2023

Pays du commentateur : Royaume-UniLeah C.Icône téléphone portableConfirmé

  • Emplacement pour tente ou pour caravane pliante sur herbe sans électricité (adapté aux familles)
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    Could put the tent wherever you wanted, gorgeous views of the river, everything nice and close to one another (toilets, restaurant, pond)

    We loved our stay as 4 adults and 4 children, wasn’t over crowded and we could sit outside the tent a bit later.

    Everything is so close to the campsite, we took a 25 min drive to a lovely farm for the children.
    Also close to many petrol garages/food places.

    We will definitely be back!

    N'a pas aimé : 

    Nothing!

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Glad you all had a great time :-)

Global
10
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(Aucune évaluation)

Friendly staff. Excellent.16 sept. 2023

Pays du commentateur : Royaume-UniMenna P.Icône téléphone portableConfirmé

  • Emplacement pour véhicule de tourisme sur sol dur avec électricité
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    Julia our host was fantastic. Beautiful scenery, lovely food on site. She showed us around the place. It was stunning. Toilets and Showers were really good. We will be going back there. Lovely shop on site for gifts and clothing. Wildlife heaven. Beautiful fishing lake.

    N'a pas aimé : 

    Nothing to dislike

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Thank you for lovely review, so glad you have a great time and we look forward to welcoming you back.

Global
10
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(Aucune évaluation)
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Wifi

Fabulous site. Great on-site bar and gardens to sit out …11 sept. 2023

Pays du commentateur : Royaume-UniMelissa B.Confirmé

  • Emplacement pour tente ou pour caravane pliante sur herbe sans électricité (réservé aux adultes)
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    Fabulous site. Great on-site bar and gardens to sit out in. Lovely showers and toilets kept clean and tidy. Great location for local towns and great walking. Lovely on-site fishing facilities too!

    N'a pas aimé : 

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Thank you for lovely review, so glad you have a great time and we look forward to welcoming you back.

Global
10
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(Aucune évaluation)

Dreadful6 sept. 2023

Pays du commentateur : Royaume-UniVanessa H.Icône téléphone portableConfirmé

  • Emplacement pour véhicule de tourisme sur sol dur avec électricité
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    The bar and option to eat on site

    N'a pas aimé : 

    Was a large party that took over the site - did not get a proper pitch - gift shop not open- no toilet paper but probably understaffed for the event - had to listen to bingo and karaoke- would have liked to have been warned and offered a cancellation as ruined my stay - probably very nice if you are not in the middle of someone else’s event

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Sorry that Brook House wasn't for you.
Yes there was a large group that was on site but they hadn't overtook the site, all entertainment was done by 10pm.
The site was open to the public along with the cafe/bar, when the cafe/bar is open the shop is open, you have to enter the shop from inside the cafe/bar, maybe you was trying the outside door which is always locked.
There is 3 toilets and I would be very surprised if they had all ran out of paper at the same time, if you had brought this to my attention it would have been resolved.
On the plus side glad you like the onsite bar :-)

Global
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Utilisateur anonyme

Peaceful but isn't what they advertise.4 sept. 2023

Pays du commentateur : Royaume-UniAnonymeIcône téléphone portableConfirmé

  • Emplacement pour tente ou pour caravane pliante sur herbe sans électricité (adapté aux familles)
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    Only a few tents on the field which was good. Overall we had a lovely weekend but...

    N'a pas aimé : 

    Most of the facilities advertised weren't available.
    Not enough showers.
    No activities which is what they advertised and why we booked.
    No kitchen or cooking facilities despite it saying on the website that there is.
    Portaloos weren't cleaned.
    Only two showers for whole site.
    'On site shop' didn't sell camping supplies, more like a gift shop.
    Other groups dogs were allowed to run around and pood by our tents.
    No bins or water taps in camping fields.

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Not sure what facilities advertised weren't available, maybe you could have elaborated more? As everything advertised is readily available.
All nearby leisure activities are available, you just need to book direct with them as they are nothing to do with Brook House we only advise what's in the local area, if you didn't have any contact details I could have provided them and more besides.
Yes we currently only have 2 showers with plans to add more. Even if we had 10 showers you was here during a bank holiday and like every site there will never be enough for some people during busy times as people don't like to wait.
Not sure where you have seen a kitchen advertised with cooking facilities, I have looked all through pitchup description and I can't find this.
Yes we have a shop on site that isn't a camping shop but we also don't advertised that we sell camping supplies.
The site rules are dogs on leads at all times if I see any dogs off the lead people are reminded that dogs are to be on leads at all times, unfortunately I can not be policing the site 24/7, if you have raised this to me when you was on site and I would have spoken to the group and reminded them of the rules.
There is 4 water taps around the site, one being near the gate as you go in the camping field. With regards to the bins we have a refuge area with 2 large bins and recycling boxes, not sure what more you expect.
Sorry that Brook House was not for you.

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Great place would definitely go again4 sept. 2023

Pays du commentateur : Royaume-Unimike l.Icône téléphone portableConfirmé

  • Pod prêt-à-camper (2 personnes, animaux interdits)
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    There was plenty going on and a great atmosphere. We had wall to wall sunshine so that makes it fantastic anyway. Easy to find and good food and drink 😁

    N'a pas aimé : 

    No milk ☹️

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Thank you for your lovely review, glad you had a great time and hope to welcome you back in the future.

Global
10
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(Aucune évaluation)
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(Aucune évaluation)

Excellent site clean facilities and great pitches4 sept. 2023

Pays du commentateur : Royaume-UniCarol E.Icône téléphone portableConfirmé

  • Tente cloche
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    Absolutely stunning location, Julie and the team very helpful, spotless and well equipped.
    Would recommend to anyone wanting a quite break away

    N'a pas aimé : 

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Thank you Carol, so glad you had a lovely time and we look forward seeing you both again soon :-)

Global
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Terrible2 sept. 2023

Pays du commentateur : Royaume-UniHoward B.Icône téléphone portableConfirmé

  • Emplacement pour véhicule de tourisme sur sol dur avec électricité
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    Cafe bar

    N'a pas aimé : 

    Showers broken and dirty no hand towels to wash bins not emptied for over a week power cable shared four caravans to one socket for the power cables running across the driveway being run over by vehicles very dangerous pictures only one meter apart this site is only after your money doing our stay

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Sorry that Brook House wasn't for you..
Quite surprised by your review as during your 4 night stay here you had been in the Cafe/Bar everyday chatting away about day to day stuff and how lovely and quiet the site was, however I did warn you that on your last night (Friday) it would be quite busy. When you say the showers were broken, I find this very strange as everyone else managed to use them all weekend without any issues, maybe you didn't switch them on as there is a the pull cord with them being electric?? Why didn't you mention it??
The main bins are emptied every Monday, they was emptied last week y but as it was the bank holiday and people didn't leave until the Monday they soon filled up again quite quickly, I did explain this to you and you never complained and you was happy to just leave your rubbish next to the bins.
When you say four caravans sharing one socket, you do realise that there is 4 sockets per stack, so please be factual as there was not 4 caravan in one socket. How cables were running across the drive way is a mystery as you can see from your photo on the right is hard standing then grass where the others were pitches the cables were nowhere near the driveway. With regards to one meter apart it is quite clear from your photo that caravan are not one meter apart as the legal requirement is at least 6 meters apart.
Once again sorry Brook House wasn't for you but unfortunately you cant please everyone ;-)

Global
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Definitely would return!2 sept. 2023

Pays du commentateur : Royaume-UniVicky M.Icône téléphone portableConfirmé

  • Emplacement pour tente ou pour caravane pliante sur herbe sans électricité (réservé aux adultes)
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    Lovely little campsite, adult only area down by the river was perfect, lovely little bar area with a garden to sit out in, left to enjoy our stay, was really lovely and definitely will be back again.

    N'a pas aimé : 

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Thank you for your lovely review, so glad you enjoyed your stay.

Global
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was lovely weekend away , bar was fully stocked and …29 août 2023

Pays du commentateur : Royaume-UniSamuel D.Icône téléphone portableConfirmé

  • Emplacement pour tente ou pour caravane pliante sur herbe sans électricité (réservé aux adultes)
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    was lovely weekend away , bar was fully stocked and had a light bite which was lovely . owners was welcoming and very helpful . had nice pitch by the river . fishing pool was very active having over 60 fish in a day perfect for beginners and kids to keep them entertained.

    N'a pas aimé : 

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Thank you so much for your lovely review, glad you enjoyed your stay and we look forward to see you again in the future.

Global
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Adapté aux enfants
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Wifi