Lovely site, fantastic location, friendly wardens.
Clare H.
Confirmé
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Traduire (Généré par Google Translate)A aimé : Well run, clean site
N'a pas aimé : –
Very spacious pitches, quiet site, great walk into Stratford
Rebecca D.Confirmé
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Traduire (Généré par Google Translate)A aimé : Very spacious pitches, quiet site, great walk into Stratford
N'a pas aimé : Facilities are very dated but clean
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Traduire (Généré par Google Translate)A aimé : Welcomed and guided to the pitch. Clearly explained where the toilets and water emptying facilities were. Level site.
The site is in an excellent position to walk to town - along the river.N'a pas aimé : –
- Emplacement pour véhicule de tourisme sur herbe avec électricité
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Traduire (Généré par Google Translate)A aimé : Location and lovely walk into Stratford upon Avon.
N'a pas aimé : Lack of security on site, no barrier. We were near to families of travellers that were disruptive into the early hours, cars driving on and off site at all hours at speed and they left lots of rubbish. I didn’t report this as I was worried about repercussions.
Loved it here , lovely site nice little walk into …
Lee D.Confirmé
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Traduire (Généré par Google Translate)A aimé : Loved it here , lovely site nice little walk into stratford
N'a pas aimé : –
Clean warm showers. Clean site
Jon C.Confirmé
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Traduire (Généré par Google Translate)A aimé : Clean warm showers. Clean site
N'a pas aimé : Lady on the golf cart wasn't the most pleasant. I had been told our pitch would be on the fence line (6 year old so easier to control) but she tried to put us on a pitch middle of field. When I questioned her about this she said it's because I was 40 minutes early (11.20) and the pitch we were having hadn't vacated yet for 12. The motor home on this pitch stayed the 3 days we were there. She went off to the office and told me not to move. When coming back she sped past and just shouted "Follow me" and pointed to our pitch. She watched my back to the fence and just left. No idea where toilets were, elsan point, water etc etc. No communication at all.
Thank you for your review, I am sorry that I made you wait, but as you pointed out you were 40 mins early so I had to check pitches, knowing you had been with me previously in April 2022 I felt I did not have to explain where everything was.
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Traduire (Généré par Google Translate)A aimé : Pleasant 25 min walk into Strafford upon Avon. Clean facilities. Pleasant and helpful staff. Would recommend.
N'a pas aimé : –
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Traduire (Généré par Google Translate)A aimé : Facilities very clean
Good location for Stratford, lovely walk off road
Although busy was quietN'a pas aimé : –
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Traduire (Généré par Google Translate)A aimé : Excellent ,organised clean and welcoming
N'a pas aimé : Nothing
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Traduire (Généré par Google Translate)A aimé : Friendly and helpful staff, clean facilities and great location for walking into Stratford.
N'a pas aimé : –
Thank you for your review. I am sorry to hear that the location was the only aspect of our park you liked, unfortunately due to the nature of our park being part of the racecourse, we cannot offer a security barrier. I would like to point out that apart from the warden who welcomed you, there were 2 other sets of wardens who were both situated in the same area as yourself, they did not report to me any concerns or issues and neither did any other guests. I am disappointed however that this was not brought to the wardens attention at the time but, instead you chose to write it in a review!, had you reported this at the time i can assure you we would have investigated it and if any problems were found we could have resolved this or imposed any relevant sanctions without any repercussions to any of our guests staying on park. I note your low score for customer service, it is a shame that you felt our service level wasn't adequate but we were never given the opportunity to demonstrate it.