Layout of the park, close proximity to the play area for our young children. Staff were very helpful when needing a late check out

Some people didn’t seem to respect the quiet time period. Wish there was a little more room in the showers to hang your clothes without the risk of getting wet as the shower curtain was missing

Venue area

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I like the easy access due to been emailed all the information needed and map of the site and all access codes for the barrier and toilets and pitch number
The toilets and showers was in very good condition and always clean
The site is very clean and the pitches are very spacious
There is so much to do that I'm going to have to go back several times and for longer to get through the activities that we can do at our age, if you young people then you need a lot longer
Shop on site and the staff very welcoming

The weather on leaving day although they can't control that

Considering how close the location was to city centre, it was fairly remote wasn’t hardly any noise. The shower/ toilet facilities were in really good order as well.

Felt a bit expensive, at reception I explained we have a tent box, and asked if it’s ok to leave the vehicle on the grass I did ask if there was any hard standing we could park on considering weather Conditions, one member of staff seemed really lovely the other not too much. In summary they said it was fine to just drive and stay on the grass. We drove to our designated pitch next to the water point which was very useful, but at night it seems to have the brightest light so if you are pitched up next to a water point be sure to have light proof shelter.
That night it rained so much that if we had not packed up and moved the car when we decided to we would of been stuck. Can’t blame them for weather but I can’t see how spending 30 quid to be parked on water logged grass and having to leave early to avoid being stuck is feasible. Shouldn’t be that expensive!

Nothing

I know we've had excessive wet weather! We arrived at the site at 14.15, and reception was closed. As we had the barrier pass code sent, we carried on to the allocated pitch (a hardstanding) that was just the width of our motorhome, 2.3 metres. The grass area surrounding was boggy.
It was a fine afternoon, and our thoughts of sitting out was scuppered due to the muddy areas, and bear in mind, we had to exit and enter over this area.
Having decided to scout for a more ideal pitch to park on, one of the wardens (Tom) drove through the barrier. Due to him being the only member of the staff we could talk to, he explained nobody was working the reception, and gave a phone number to phone, to discuss our issue.
My wife phoned it and Tom had carried on around the site. Tom answered the call, and to his dismay, the contact number was on divert to him. He then gave us another number, direct to Rosie, one of the main office girls.
I phoned Rosie (lovely girl and obliging), I explained what we'd found, and also that we'd been to see the amenities in the mean while, and looked proper outdated, probably built in the 50's.
Our conversation went on to me asking to cancel the three nights stay due to the poor conditions and get a total refund.

The children's play area is quite good.

The pitch was very wet. The lady in the shop is very disagreeable. The shop has almost nothing in it. There were a load of youths in tents playing music and partying until 1am in the morning. There is no one on site to complain to and keep order. The Pot wash area is outside and has no plug for the sink. The showers and toilets are dirty all the time and the ladies does not lock so no point sending a code to get in with. Very disappointed and will not be going again.

The Actual Watersports Centre and surrounding area us great.

Campsite shop is very poor, don't even stock the bear essentials.
Park Veiw Hard Standings are very small, health and safty issues if you use an awning on these pitches.
We was greeted on the Saturday night with drunk idiots playing loud music and shouting till the early
hours.
No staff or Security on site in the evenings.

A return visit to this Campsite is definitely NO GO for us.

Very close to water centre,
Nice and clean shower/toilet area.
Handy small shop

No where to get food after about 5, apart from fast food delivery

Lovely showers

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The play area is fantastic, clean facilities, great communication before the holiday and no issues with the self check in

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