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Hotel without walls - very clean and well-appointed site
Provenant du gestionnaire...
Thank you for taking the time to leave such a lovely review of our park. It is lovely to read that you enjoyed all of our amazing facilities, including our heated outdoor pool and games room. We consistently review all of our pricing to ensure that it is competitive for the local area, offering our guests good value for money. I look forward to welcoming you back to Cofton in the future. |
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Unfortunately could not go as wife …
Provenant du gestionnaire...
Thank you Paul for taking the time to leave such a lovely review. I am delighted that we were able to amend your booking for you and we are of course sorry you were not able to join us at Cofton this year. At Cofton, we will always do everything we can to help our guests because we are fully committed to providing the best service. I look forward to welcoming you to Cofton next year. |
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Place is clean , staff are …
Provenant du gestionnaire...
Thank you for taking the time to leave a review and I am pleased that you were impressed with the high standards of cleanliness, along with how friendly our team are. I remember speaking to you on your day of departure, which is the first time these issues were brought to my attention and we did everything we could to try and resolve the situation. I am sorry that this solution did not meet your expectations. As a gesture of goodwill, I offered to refund your fishing ticket and provided your children with Digby toys, which was hugely appreciated at the time. If there are ever any issues with parking or finding a suitable location on the lake to fish, please let us know and we will do everything we can to help you, because we are fully committed to providing guests with the best possible experience. I do hope that you will consider returning to Cofton in the future as we would love to be able to welcome you back. |
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Great site with issues
Provenant du gestionnaire...
Thank you for taking the time to leave a review of our holiday park. I am pleased that you were impressed with the site shop, along with our outdoor pool. I am sorry to read that you experienced a few issues onsite following anti-social behaviour of other guests. We do have wardens and security on site, who will always do their best to ensure that site rules are being followed so the enjoyment of the park isn't spoiled for others. I will pass your feedback on to our relevant departments to ensure that they are aware and I hope that you will give us another opportunity in the future. |
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Provenant du gestionnaire...
Thank you for taking the time to leave such a lovely review of our park. I am delighted that you enjoyed your holiday and you found our staff friendly. I look forward to welcoming you back to Cofton in the future. |
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Provenant du gestionnaire...
Thank you for taking the time to leave such an amazing review of our park and I am delighted that you had such a lovely stay. It is so lovely to hear that we exceeded your expectations. At Cofton, we are committed to providing all of our guests with the best possible experience, which is reflected by our 5 Star rating. It is lovely to hear that you were impressed with some of our amazing facilities and we are looking forward to welcoming you back to Cofton in the future. |
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Really nice and clean place, everything …
Provenant du gestionnaire...
Thank you for taking the time to leave such an amazing review of our park. I am delighted that you were impressed with our high standards of cleanliness. I look forward to welcoming you back to Cofton in the future. |
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Good facilities, friendly staff. Good clean …
Provenant du gestionnaire...
Thank you for taking the time to leave a review of our park. I am delighted that you had such an enjoyable stay and were impressed by our amazing facilities as well as how clean our park is. I take your feedback on board regarding your check-in experience and I look forward to welcoming you back to Cofton in the future. |
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Excellent overall. Just toilets could have been cleaner.
Provenant du gestionnaire...
Thank you for taking the time to leave such an amazing review of our park. I am delighted to read that the staff were friendly, polite and helpful. I am sorry to learn that you were disapointed with the cleanliness of our toilet and shower blocks. At Cofton, we are committed to ensuring high standards or cleanliness, which includes the regular cleaning and checking of our blocks up to 4 times a day, which is reflected by our 5-Star rating. I take your comments on board and I hope that we get the opportunity to welcome you back to Cofton in the future. |
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Thank you for taking the time to leave such a lovely review about our holiday park. I am delighted that you were impressed by the cleanliness of our park, which is reflected by our 5-Star rating. Thank you for your feedback regarding security, who are from 9pm every evening. They will always patrol popular areas to ensure that the park remains a relaxing and enjoyable place for all of our guests. I look forward to welcoming you back in the future.