|
Starting with the booking process, I chose this site specifically because it advertised an on-site cafe and shop. At no point during the online booking process was it stated that these facilities would be closed between 31 December and 2 January. Only after payment was completed did I receive a booking PDF stating that both the café and shop would be closed. This was a significant issue, as we were travelling with a dog and there were no nearby food options within walking distance, other than along a busy road. Had this information been made clear at the time of booking, I would not have chosen this site.
In addition, I booked and paid for a hardstanding pitch but was allocated a grass pitch instead. Due to the heavy rain and icy conditions, we struggled to exit the pitch when leaving. Several other campers experienced the same problem, and I had to assist another couple whose camper became stuck.
The £10 bag of firewood purchased on site was also disappointing, as the bottom of the bag was filled with water, leaving part of the wood unusable.
Safety and cleanliness were further concerns. The paths leading to the toilet facilities were not salted on either day despite icy conditions. As a result, my partner slipped, fell, and sustained a leg injury that required attention. The toilet facilities themselves appeared poorly maintained, with leaves and cobwebs present, suggesting they had not been cleaned thoroughly for some time.
Overall, the experience fell well below expectations. Due to the lack of transparency, safety issues, and general standard of facilities, I would not return to this site or recommend it to others.
|