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Fantastic site
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Immaculately clean, friendly staff and restaurant food was beautiful .
Provenant du gestionnaire...
Thank you for your wonderful review. Glad to hear that you loved your stay with us and that our team made such a positive impression. It's great to know that the cleanliness and little touches helped make your holiday extra special. (especially the rabbits) We really appreciate your helpful suggestion about adding a spin dryer in the pool changing room feedback like yours helps us continue to improve the experience for all our guests. We're already looking forward to welcoming you back for another stay. Thank you. |
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Enjoyed my stay apart from the cold showers
Provenant du gestionnaire...
Thank you for your feedback, we're glad to hear you appreciated the cleanliness of our site we take pride in maintaining a clean and welcoming environment. We're very sorry to hear about the issue with the hot water in the showers. This isn’t the experience we want for our guests, we will always sort these issue as soon as we are made aware of the problem. We hope to have the opportunity to welcome you back for an improved stay in the future. |
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Excellent, well worth the £38 fee …
Provenant du gestionnaire...
Thank you so much for your feedback.Its was great to hear you enjoyed your stay and felt the electric pitch was great value, especially with access to the pool and sauna included. It's always lovely to hear positive feedback about our team and facilities. We really appreciate you taking the time to share your experience and we look forward to welcoming you back soon. |
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Absolutely loved this place.! Best campsite …
Provenant du gestionnaire...
Thank you so much for taking the time to write us a review, so glad to hear that you had such an amazing time with us from the swimming and kids clubs to the activities, bars, and our hardworking team. It means the world to know you felt so welcome and comfortable, like part of the family. We'll be sure to pass your lovely feedback on to our cleaners, activity team, and shop staff they’ll be delighted to know they made such a positive impact on your stay. We can’t wait to welcome you back next year. Until then, thank you again for recommending us it really does mean everything to us |
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Clean facilities, Parks/arcades/swimming to keep the kids entertained
Provenant du gestionnaire...
Its nice to hear that you enjoyed your stay with us at the park, the clean and tidy facilities, hot shower We appreciate your private feedback as well. We understand how lovely a fire can be on a chilly evening, especially for toasting marshmallows. However we are currently under restrictions for fires/BBQ's in the local area and we also need to ensure the safety of all our guests. Thanks again for staying with us and we hope to welcome you back in the future. |
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Lovely beach- awful communication from staff and no support from them
Provenant du gestionnaire...
Thank you so much for taking the time to share your feedback. We're really glad to hear you enjoyed the beach, entertainment, pool, arcade, and especially our restaurant and takeaway it's good to know those aspects stood out during your stay We’re truly sorry to hear about the issues you experienced with the bathrooms, WiFi, and the level of service provided by our team. Your experience does not reflect the standards we aim to uphold, and we understand how frustrating that must have been. We’ve taken your comments on board and will be addressing the cleanliness concerns with our housekeeping team immediately. We're also reviewing our staff training to ensure our team can provide better support, especially when WiFi access is limited. Thank you again for your honest feedback it does help us improve, and we hope to have the chance to offer you a much better experience in the future. |
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Provenant du gestionnaire...
we liked having you at the park a lot too |
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Brilliant place to stay with lots to do accommodating to all ages.
Provenant du gestionnaire...
Lovely to hear that you had such a positive experience at the park, from the spotless facilities and friendly staff to the stunning views and well-stocked shop. It's always our goal to provide a clean, welcoming, and enjoyable environment for our guests, so it’s wonderful to know we hit the mark. Glad to hear that you had an amazing weekend and are planning to return we can’t wait to welcome you back. |
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The park is well laid out, …
Provenant du gestionnaire...
thank you for your comments glad you enjoyed your stay hope to see you again |
Lovely to hear you had such a fantastic time and that every minute was enjoyable. It's great to know you appreciated all our park had to offer including the facilities, friendly team and entertainment. We'll be sure to share your kind words with everyone. We're also glad you found our food and drink prices reasonable too. It means a lot to hear there was "nothing to dislike" – we hope to welcome you back again very soon.