Mousehole Camping

A aimé Wir hatten zwei schöne Tage auf diesem Stellplatz und haben uns wohlgefühlt.
Wir wurden sehr freundlich empfangen.
Die sanitären Anlagen sind ok. Der Weg um den Sportplatz ist machbar und hat uns nicht gestört.
Ideal um Mousehole zu besuchen.
Sind auch zu Fuß am Meer nach Newlyn und Penzance gelaufen.

N'a pas aimé WLAN hatten wir am Stellplatz keinen, bzw. konnten uns dort nicht einloggen. War für uns aber ok.

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Réponse du gestionnaire : Vielen Dank für Ihren Aufenthalt. Wir haben uns gefreut, einen so tollen Gast wie Sie zu haben. Genießen Sie Ihre Reise

Thank you for staying with us
L D R

A aimé We liked the location
The friendliness of our hosts

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Réponse du gestionnaire : Samuel C.
Thankyou for your 9/10 review.
We’re glad that you enjoyed the location close to Mousehole harbour and so many local attractions.
We’re also pleased that you found the staff to be welcoming, friendly and helpful.
We’re happy that you enjoyed your family break with us and we hope to see you again,
Paul & Sue
Mousehole Camping 🏕️

A aimé Geographical location is good. Pitch is flat.
There's WiFi but it was dripping a lot.

N'a pas aimé The facilities were not as advertised and fell far below basic hygiene and safety standards. While the listing stated there were toilets and showers, it did not disclose that:

Showers are communal football changing room–style, not individual cubicles. Guests must undress in communal areas and walk naked to showers separated only by mouldy curtains. In the men’s showers, you must cross through other guests’ cubicles, meaning minimal privacy. In the women’s facilities, the main door opens directly to the outside washing-up area, exposing guests, and the changing room itself forces you to walk naked to reach the showers. During my stay, a male maintenance worker was inside the women’s changing/shower area while female guests were present.

Toilets were inadequate. In the clubhouse changing rooms, there was only one ladies’ cubicle (the other was a boiler), while the men’s side had two cubicles plus one extra. A second set of two ladies’ toilets was located elsewhere. The cubicle locks were faulty: a child was able to open the door while I was inside, leaving me exposed.

Cleanliness was unacceptable, with mouldy shower curtains and unkept facilities. The showers themselves were unsafe: no temperature regulation, only push-button control. When I used one at 1 am, the water was scalding hot, peeling skin off my body. My partner also used them and came out looking like a cooked lobster.

The onsite lady was polite but dismissive. When I raised concerns, she said, “you booked through Pitchup, it says what they are,” and refused a refund. This was not a matter of preference, but unsafe, unhygienic, and misrepresented facilities.

I initially blamed myself for not reading the listing properly, but nowhere did it state that you must share showers and walk naked around others. My mother, recently diagnosed with early-stage Alzheimer’s, came with me to Cornwall for memories. This trip was meant to be special — and the experience at this campsite ruined part of it.

Oh I nearly forgot the church! The church which will keep you awake every night. It doesn't stop ringing the bells. On 1st night it was going on for ages then BING BANG every hour. Next 2 nights it was only raining every hour since like 10 pm to the morning! like noone has a watch nowadays in this middle ages 👀 so help me Jebus.

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Réponse du gestionnaire : Sylwia, thanks for your comments.
We note that you liked the large flat grass pitches and geographical location but were disappointed with the site facilities.
It is clearly outlined in our various websites that the campsite facilities are shared with the football club, a fact that many of our camping visitors happily accept. However, we are well aware that the facilities require updating and we hope that the brand new tarmaced access road now provides the opportunity for the management to improve both the camping and club facilities going forwards.
We apologise that the boiler had to be fixed whilst you were on site but we didn’t want to leave campers with cold or no showers during a busy August period.
As for the church bells, there’s very little that we can do about that. Actually many of our visitors really enjoy the quintessential English nature of our location - the nearby pubs, Mousehole harbour, St Michael’s Mount, the cricket matches and, indeed, the church bells. But, of course, we understand that everyone has different expectations.
Paul & Sue
Mousehole Camping 🏕️

A aimé Really liked the staff, very friendly and helpful. Dog friendly and WiFi. Good location with a mile walk to moushole. Good facilities and fires available to borrow with wood and kindle available to buy.

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Réponse du gestionnaire : Cassandra,
Thank you for your review and we’re glad that you liked our location close to the lovely Mousehole.
We are very happy that you found us to be friendly and helpful staff (including Buzz!!), that the wi-fi was good and that you appreciated our fire pit / wood sales scheme on behalf of the local Penlee RNLI lifeboat.
We look forward to your next visit,
Paul & Sue
Mousehole Camping 🏕️

A aimé Location, people, cleanliness

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Réponse du gestionnaire : Claudia,
Thank you for your review and we’re glad that you liked our location, our friendly staff and the cleanliness of the site and facilities.
We’re happy that you enjoyed your family break with us and we hope to see you again,
Paul & Sue
Mousehole Camping 🏕️

A aimé On arrival warm friendly greeting, gave all clear information, clean tidy site clean toilets and showers.

N'a pas aimé Nothing

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Réponse du gestionnaire : Thank you for your very positive review.
We note that you felt that the site is well kept and that the facilities are clean and tidy.
We also note that you appreciated the clear pre arrival information and that you received a warm and friendly welcome on arrival.
Thanks again for your review and we hope to see you again,
Paul & Sue
Mousehole Camping 🏕️

A aimé The location of the campground was good for visiting Mousehole on foot. The pub in Paul was also very close to the campground. The managers were friendly and informative and kept the actual pitches clean and tidy.

N'a pas aimé Shower and toilet facilities were inadequate and dated. The $35 per night price was too much for camping there, particularly given the lack of good facilities. Similar campsites attached to sports clubs that we have stayed at, are typically around $22 to $25 per night. This site is not good value for money unfortunately.

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Réponse du gestionnaire : Thankyou for your review.
We note that you liked our location close to Mousehole harbour and to the village pub. We’re pleased that you found our volunteer staff to be
friendly and informative and that they kept the pitches clean and tidy.
You felt that the shower and toilet facilities were inadequate and dated.
With the new tarmaced access road now completed and open we hope that it will provide the opportunity for the club to improve the camping facilities going forwards.
Thanks again for your fair review and your comments are noted.
Paul & Sue
Mousehole Camping 🏕️

A aimé Can't fault the hardstanding pitch we had. Easy to set up and nice and flat. The on-site management was most welcoming. The whole site was well kept and very quiet over night. I liked the fact it was close to a football and cricket pitch. Wi-Fi was good. The walk into Mousehole wasn't too far. We had food at the Kings Arms in Paul itself, which was good. Would recommend booking as it does get busy. Some would say the walk to the showers and toilets is quite far; however these are the clubhouse to the football ground. It didn't bother us because it was well lit and easy to get to. There was a closer by toilet if needed and a water point. There was also an Elsen waste disposal facility and bins were plentiful and kept empty. The facilities were clean and well kept.

N'a pas aimé Nothing

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Réponse du gestionnaire : Thank you for your 10/10 review.
We note that you felt that the site is well kept, welcoming and quiet, the staff are helpful, the wi-fi is good and that the pitches are flat.
We also note that you appreciated the clean facilities which are a short walk around the football pitch. With the new tarmaced access road now completed and open we hope that it will provide the opportunity for the club to improve the camping facilities going forwards.
Thanks again for your positive comments and we’re glad hope hope to see you again,
Paul & Sue
Mousehole Camping 🏕️

A aimé Netter kleiner Campingplatz. Betreiber waren überaus freundlich und zuvorkommend.

N'a pas aimé Sehr schmaler Anfahrtsweg für größere Wohnmobile.

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A aimé It so beautiful town and campsite where we were and so lovely and friendly of members of mousehole camping and while we were there they a game of cricket and football that's nice to watched the game as well. Thank you for lovely place.

N'a pas aimé Toilet for women not really convenient that one thing I didn't like , sorry!

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Réponse du gestionnaire : Thank you for your excellent review and we’re glad that your stay with us in one of our boutique bell tents. We note that you really liked our location close to the lovely Mousehole and that you found us to be friendly and helpful. It is a unique part of our site that cricket and football matches may be on during your visit and we’re glad that you enjoyed the matches too.
We note your comment about the inconvenient location of our female toilets and we hope that the the improvement and renewal of camping facilities will be next on the list now that our excellent and brand new access road has been constructed.
Thanks again for your review and we hope that you will return for another visit,
Paul & Sue
Mousehole Camping 🏕️