| Los comentarios en otros idiomas se muestran a continuación. | |||||
|
|||||
|
Great peaceful & clean site!
Del gerente...
Thank you so much for your wonderful review. We’re delighted to hear that you and your family enjoyed your stay in the Glenshee, and that your little ones made the most of the play area, woodland walk and den building! It’s lovely to know that you found the accommodation well-equipped and the park peaceful and well maintained. We really appreciate your feedback about the WiFi too and whilst it’s not always ideal, and something we are continually trying to improve, many guests do tell us it helps them switch off and truly relax during their stay. Your pictures are so lovely, thanks for adding them in! It was a pleasure having you all with us, and we’d love to welcome you back to Nethercraig again in the future . |
|||||
|
A Luke warm shower
Del gerente...
Thank you for your feedback. We are, of course, disappointed to read your comments, especially as the vast majority of our guests rate us very highly and enjoy their stays with us. For clarity, on arrival you were informed of a temporary shower temperature issue caused by a thermostatic fault. The water had been running dangerously hot, so for health and safety reasons we reduced the temperature until the replacement part could be fitted. We also explained that an alternative shower was available in our family and accessible facilities, where the temperature could be adjusted to your own preference. We apologised for the inconvenience and, although not obliged, provided a £10 refund as a gesture of goodwill. We always strive to provide fair, professional and courteous service, even when faced with challenging situations, and we feel this was demonstrated here. We were also very disappointed to read your comment about Nethercraig being “old and tired" and suggesting a lack of effort has been put into the maintenance of the park. As a small family-run business with a very dedicated team, we take great pride in the care and upkeep of Nethercraig. Guests regularly compliment us on how beautiful, clean, and well-kept the park is, and we are proud of the hard work that goes into maintaining it. We are proud of our consistently excellent reviews and thank the many guests who continue to share such positive experiences at Nethercraig Holiday Park. |
|||||
|
Would definitely stay again
Del gerente...
What a beautiful picture! Thanks so much for such a lovely review, it's really appreciated. So pleased that you enjoyed your stay with us so much and hope to see you back again in the future. |
|||||
|
Lovely and spacious
Del gerente...
Thank you so much for such a lovely review, delighted that you enjoyed your stay with us at Nethercraig so much. We look forward to welcoming you back again in the future. |
|||||
|
Great site, Very friendly staff , …
Del gerente...
Thank you for such a great review, delighted that you enjoyed your stay with us so much. |
|||||
|
Excellent site
Del gerente...
Thank you so much for your lovely review of Nethercraig, it was lovely to meet you and so pleased that your Son had such a good time camping. Hope to see you back again! |
|||||
|
Definitely hoping to be back.
Del gerente...
Many thanks for your lovely review. We are so pleased that you had a wonderful stay with us and enjoyed all that Nethercraig has to offer and hope to see you back again soon. |
|||||
|
Excellent, will return.
Del gerente...
Thank you so much for your lovely review, we are delighted that you enjoyed your stay with us so much. We hope to see you back again soon. |
|||||
|
Lovely clean site
Del gerente...
Thank you for your review, we are glad you enjoyed your stay with us and hope to see you back again in the future. |
|||||
Thank you so much for such a wonderful review! We are delighted that you had a lovely stay with us and were able to enjoy all that Nethercraig has to offer. We look forward to welcoming you back again in the future for another relaxing stay.