Le Mas d'Ayen

Camping and touring

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.

General

• Bookings are nominative and non-transferable.

Changes to your holiday

• Bookings cannot be amended within 30 day(s) of arrival.

Dogs

• Dogs must be kept on leads and supervised at all times.

Safety

• Firearms are not permitted.

Dogs

• Guide dogs are allowed on site free of charge.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Vehicles

• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.

Safety

• No charcoal barbecues allowed.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Pool

• Only park guests are authorised to use the pool.

Safety

• Open fires are prohibited.

General

• Please note that the toilet/shower facilities are unisex.

Pool

• Please note there is no lifeguard on duty.

General

• Quiet hours must be respected between 11 p.m. and 8 a.m..

Reception

• Reception is closed from noon to 2 p.m.. No arrivals are permitted between these times.
• Reception is open from 8 a.m. to 8 p.m. between 15/06 and 30/08 and between 31/08 and 15/10.

Pool

• Swimsuits are obligatory and swimming shorts or Bermuda shorts are not permitted.

General

• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Pool

• The outdoor swimming pool is open between 15/05 et 15/09 (subject to weather conditions).

Dogs

• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

General

• The site is not liable for any refund in the event of force majeure.

Arrivals and departures

• The site will send you further check-in information 7 day(s) before your arrival.

General

• This is a quiet site: no music is allowed.

Vehicles

• Twin axle vehicles are not permitted on site.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Vehicles

• Units longer than 6 metres are not allowed.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must register at reception and pay their fee.