Hendre Mynach Caravan and Camping Park

Camping and touring

On-site accommodation

Pitches

• A cable measuring at least 10 metres is needed for the electric hook-ups.

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• At least one of the party members must be aged 18 or over.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

General

• Bookings are nominative and non-transferable.

Changes to your holiday

• Bookings cannot be amended within 7 day(s) of arrival.

Dogs

• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leads and supervised at all times.

Safety

• Firearms are not permitted.
• Guests are advised to bring a good quality torch with them as parts of the site are unlit.

Dogs

• Guide dogs are allowed on site free of charge.

Hired accommodation

• Hired accommodation: £100,00 (R2 444,18) damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Changes to your holiday

• Modifications are subject to a £20,00 (R488,84) fee.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

• No vehicle movement between 11 p.m. and 6:30 a.m..
• Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.

Safety

• Open fires are prohibited.
• Please do not touch or feed the animals.

General

• Public areas are non-smoking.
• Quiet hours must be respected between 10:30 p.m. and 7:30 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.

Reception

• Reception is open from 10 a.m. to 2 p.m. between 01/03 and 14/04 and between 09/09 and 08/01.
• Reception is open from 9 a.m. to 4 p.m. between 15/04 and 08/09.
• Reception is unmanned after 4 p.m.. Please inform the site while on your way there should you expect to arrive after this time, so that the team can provide information about your unit/pitch.

General

• Refunds within the indicated cancellation period are only possible if the site is able to relet your unit/pitch.

Safety

• Swimming in the lake is not allowed.

General

• The grocery shop is open between 01/04 et 01/11.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Occupancy

• The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Dogs

• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

General

• The site is not liable for any refund in the event of force majeure.

Arrivals and departures

• The site will send you further check-in information 7 day(s) before your arrival.

Taxes

• This area is not subject to city tax.

Vehicles

• Units longer than 8 metres are not allowed.

Pitches

• Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.

Visitors

• Visitors must leave the premises by 5 p.m..
• Visitors must register at reception and pay their fee.

Pitches

• You must follow the management directives when pitching your tent/unit and related equipment.

Hired accommodation

• Your unit must be left clean and tidy, a fine of £100,00 (R2 444,18) will be charged for unclean units upon departure.