Cow Close Caravan and Camping

Camping and touring

Pitches

• A cable measuring at least 10 metres is needed for the electric hook-ups.

Admission

• Admission is only permitted after registering at reception.
• At least one of the party members must be aged 21 or over.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

General

• Bookings are nominative and non-transferable.

Changes to your holiday

• Bookings cannot be amended within 14 day(s) of arrival.

General

• Bookings must not be for more than 28 consecutive nights.

Occupancy

• Bookings must not consist of more than 2 different households.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

Dogs

• Dogs must be kept on leads and supervised at all times.

Safety

• Firearms are not permitted.

Occupancy

• Group bookings of 2 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.
• Group bookings of 4 or more adults are not permitted (couples and immediate family members excepted).

Safety

• Guests are advised to bring a good quality torch with them as parts of the site are unlit.

Hired accommodation

• Guests must bring their own duvets, pillows, sheets and towels when staying in rental accommodation. You will not be allowed to stay if you do not bring these items.

Dogs

• Guide dogs are allowed on site free of charge.

Hired accommodation

• Hired accommodation: £50,00 (R1 113,88) damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.

Arrivals and departures

• If the reception is closed on arrival, please check in at the information kiiosk where there is a telephone number for the manager on duty.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Pitches

• Minimum spacing of 6 metres between pitches.

Changes to your holiday

• Modifications are subject to a £5,00 (R111,39) fee.

Extras

• Motorbike(s) can be brought instead of the car(s) included.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Safety

• Open fires are prohibited.

Pitches

• Please note, pup tents are to be used for storage purposes only. Guests may not use them for sleeping.

General

• Quiet hours must be respected between 10 p.m. and 9 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.

Vehicles

• The charging of electric vehicles is not permitted on site.

Hired accommodation

• The damage/cleanliness/bracelet deposit required on arrival can only be paid for in cash.

General

• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Reception

• There is no reception on-site: on arrival please contact the number provided on your booking confirmation.

Occupancy

• The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Dogs

• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

General

• The site is not liable for any refund in the event of force majeure.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Units will be allocated on arrival.

Pitches

• You must follow the management directives when pitching your tent/unit and related equipment.