Camping at West Midlands Showground

Liked Great welcome from Vince all good

Disliked Nothing

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Liked Friendly staff lovely place clean tidy simple 🙂👍🏻

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Liked Love coming to this camp site.
Huge site lots of space
Cheap
Historic town is about 12 mins walk, bars restaurants, site seeing and the river.
Lovely clean showers.
Mick can’t do enough for you just ask and he will help

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From the manager: Thank You so much for your feedback.it was so nice after receiving unwarranted and hurtful comments

Liked Good location short walk into Shrewsbury. Showers clean and hot

Disliked The whole site which is very large could do with a tidy up, lots of junk lying about.

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From the manager: Hi Thanks for your feedback - not sure what you mean y about Junk - but we are getting the site ready for the season as we are restricted on the timing of this as we regularly suffer catastrophic flooding in the winter months.

Liked Lovely spot hot showers plenty of waste bins 15 min walk into Shrewsbury brilliant deffo go back

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Liked Brilliantly situated for access to Shrewsbury, 10/15 minute walk, beautiful town, steeped in history, lots of shops, pubs, cafes, faultless.

Disliked Gravel pitch nice and level, warden very friendly, toilets, showers pretty basic, not the cleanest, I understand from warden that site is run by a charity, it does need updating, which is a pity because where it is situated is a nice spot, just needs sprucing up a bit.

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From the manager: Thanks for your feedback - I am sorry the Showers wasn't as clean as they should be - they are regularly cleaned and you would have noticed i'm sure that volunteers and staff were making improvements when you were here

Liked Site is large and a really big field for Kids and Dogs not that we have either.
Short walk into Shrewsbury

Disliked The signs for reception take you to an empty block some distance from the camp site. The shower block has only five showers and is a portacabin. The hygiene is poor for example only some blocks have soap and a hand drier toilet rolls stacked onto the handle of the loo brush floor can be quite dirty at the end of the day.
The toilet blocks are basic with an untreated concrete floor so cant be mopped reminded me of a a cattle shed. Dogs left to just roam around the site off lead even thought there is a big field to exercise them. No recycling facilities on site. No gray water drain so you have to bucket gray water from the van into the chemical emptying point. Chemical emptying point is open to the elements and not secured easy for kids and dogs to get into its basically just an open drain. The warden is really rude and aggressive when you mention the issues above all he basically says is we are a charity so the normal rules don't apply to us.

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From the manager: We were expecting a review along these lines, however it’s disappointing that a number of important facts have been omitted.

Despite you arriving a day late, we honoured your full booking and extended your stay to accommodate you. During your time on site, I personally witnessed behaviour that fell short of the respectful standards we expect from our guests. As the saying goes, treating others how you wish to be treated goes a long way.

Our team of staff and volunteers were working hard throughout your stay to prepare and maintain the site. When you raised the issue of soap in the shower block, it was addressed promptly. We take reasonable concerns seriously and act on them where we can.

It’s also worth noting that you did not follow the clearly marked signs to the main reception, where you would have been properly welcomed and given a full overview of the site and its facilities.

Regarding the facilities: we are completely transparent in our listing. We are a showground offering basic facilities, not a luxury campsite. This is clearly stated and reflected in our pricing and reviews. The heated £40k portable shower block you refer to is designed specifically so it can be moved in the event of severe winter flooding. This is precisely why permanent infrastructure is not always viable and we are constantly having to repair and make do those that we have.

As a charity, we operate on very tight margins. Your stay cost approximately £80 for three nights, significantly less than a 5-star campsite, where you would likely pay closer to £200 for the same period, often with additional taxi costs on top, when we are just a short walk away from our beautiful town.

We do not advertise fully serviced pitches, and the grey water disposal point is clearly explained. A short walk (in your case was about 7 meters away from your motorhome) to dispose of waste is standard for many basic sites.

Our site warden is a valued volunteer who is consistently praised in the majority of our reviews for being helpful and welcoming. If you experienced an issue, it may be worth reflecting on how that interaction developed, he was upset by your constant unwarranted criticism and disrespectful comments and very poor attitude, which I also witnessed.

In summary.

Read site descriptions carefully before booking to ensure expectations align.

Consider selling your motorhome so you can stay regularly in 5* Hotels - we are not sure camping/motor homing is for you.

Consider a trip to Spec Savers

And some private feedback
Consider your own standards before judging others.

Liked Location, friendly

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Liked Easy to get into Shrewsbury

Disliked Wi-fi iffy

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Liked Spacious pitches. We were parked next to the road, which wasn't a problem as no vehicles using it. Staff so friendly and welcoming. Short walk into town. Amenities were clean, but it was very quiet with only a few pitches occupied. Lovely stretch of river for fishing. Free wifi. Would use again out of season

Disliked Hot water, first come first served, so very often none left for washing up. Toilet rolls stored on handle of Toilet Brush, sitting in brush holder. So we used our own paper. Suggest putting shelves up to store loo rolls and installing loo roll holders.

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