Pitches

Admission

Safety

Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

Changes to your holiday

Vehicles

Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.

Dogs

Occupancy

Group bookings of 3 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.

Hired accommodation

Hired accommodation: £200.00 (R4,610.53) damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.

Reception

If reception is closed on arrival: please contact the number provided on your booking confirmation.

General

In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Occupancy

Arrivals and departures

Pitches

Please note, pup tents are to be used for storage purposes only. Guests may not use them for sleeping.

General

Quiet hours must be respected between 10:30 p.m. and 7 a.m..
Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Occupancy

The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Arrivals and departures

The site will send you further check-in information 7 day(s) before your arrival.

Admission

Hired accommodation

Your unit must be left clean and tidy, a fine of £25.00 (R576.32) will be charged for unclean units upon departure.