Admission

Admission is only permitted after registering at reception.
All guests spending the night at the park must present their ID at the reception desk and sign registration forms.

Safety

Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

Changes to your holiday

Bookings cannot be amended within 42 day(s) of arrival.

Vehicles

Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.

Dogs

Dogs must be kept on leads and supervised at all times.

General

Entertainment and activities are available between 04/04 and 03/11.

Extras

Entertainment passes are included in the rate.
Facilities/activities including watersports are subject to extra charges payable on arrival.

Safety

Firearms are not permitted.
Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.

Arrivals and departures

If the reception is closed on arrival, please check in at the Security at the Gate House.

General

In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Changes to your holiday

Modifications are subject to a £10.00 (R229.33) fee.

Occupancy

No hen/stag parties permitted via Pitchup.com.

Arrivals and departures

No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.

Safety

Open fires are prohibited.

General

Public areas are non-smoking.
Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.

Reception

Reception is open from 8 a.m. to 8 p.m. between 18/07 and 06/09.
Reception is open from 9 a.m. to 6 p.m. between 07/09 and 18/07.

Occupancy

Single-sex bookings of 3 or more people (excluding couples) are not permitted via Pitchup.com.

Safety

Swimming in the lake is allowed.

Pitches

Tents are not accepted at this park.

Pool

The indoor swimming pool is open between 04/04 and 03/11.

General

The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Dogs

The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

General

The site is not liable for any refund in the event of force majeure.

Admission

Under 18s must be accompanied by their parents or legal guardians.

Vehicles

Units longer than 8 metres are not allowed.

Visitors

Visitors must register at reception and pay their fee.

General

You'll need an Environment Agency rod licence (you'll need to apply for this beforehand).

Pitches

You must follow the management directives when pitching your tent/unit and related equipment.

Additional terms

Group bookings of 3 or more people under the age of 21 are not permitted via Pitchup.com.

Where multiple bookings are made these must be made with the name registered to and staying at that pitch, only one booking can be made per name.

Bookings may only be discussed with the individual whose name the booking refers to.

Children under the age of 18 are not allowed in the bars and restaurants after 10pm.

Only working dogs are allowed in the bars and restaurants.