Clean site. Big.

Given a numbered pitch, someone already in it. Asked to go into the one next to it, only to have the occupants of that pitch return hours later. Cue having to move everything to yet another pitch. Could have been solved if staff has moved original people in wrong one or bothered to check that other pitch was available.

This site has so much potential to be excellent, but it fell short for us.

To keep it short let's bullet point it, starting with the good and finishing with the bad:

○ The site is flat and pitches are set out with a good amount of space.
○ Play park for the kids is really good, open space for them to run around is also really good.
○ The site is within walking distance of the kayak lake and other water activities, however there is parking if you have lots of equipment to carry.
○ Plenty of water sources so you dont have to track too far to collect water.

○ They have many rules on site such as no noise after 10 and no open flames, however this isnt policed and most people have fires and are rowdy until about midnight.
○ Lots of teenagers running riot while we were there, cant say its always like it.
○ The pitches are very open plan so people walk through them without consideration when heading to facilities.
○ Someone else in our pitch when we arrived, staff don't seem to know who should be where.
○ Dog mess and rubbish on the pitch we were given. This wasnt isolated to our pitch. Maintenance is lacking. The dog owners should be ashamed but the staff should be checking pitches before people arrive.
○ Map doesn't show chemical waste location, only the grey water location. I noticed this caused some confusion and chemical waste was emptied in the wrong location by some.
○ Not enough toilet blocks. The site is big with lots of pitches. The toilet blocks are in constant use with regular queues. If you're lucky, you arrive just after one of two visits made by staff each day. The first visit is a clean and restock, the second in the evening is just a restock. The toilets are not cleaned enough at all, the showers and toilets are good, the water is hot but with the number of visitors, they need better maintenance. They were constantly dirty and without toilet paper and the soap dispensers rarely had soap in them. There was a smell outside the toilets in the evenings too.

Toilets and showers mostly clean. Facilities on the country park are good

Was loud until early hrs of the morning. Didn't seem to be monitored at all.
Wish we could have picked our pitch too

Very clean facilities with warm showers
Handy to the water sports centre which is why we come back every year
Lovely layout and has a great atmosphere around the place
Walking distance to a couple of nice pubs to eat

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Nice flat pitch.

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Very nice camp site, with plenty of room. Facilities were good with plenty of showers and toilets.
Staff very friendly and helpful.
It felt safe and organised and clean.

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Very friendly site with plenty of toilets and showers . Easy to find pitch as good signage. My youngest (8) had the best time , good park for kids .

Only disappointment was the fact that the water park had stopped the inflatable course so kids were gutted . Especially as it’s still advertised on the website.

Very happy with our stay. All the facilities were clean and tidy. The staff did their very best to insure our stay above and beyond.

Na

Nice pitch

Disorganised
Someone was on our pre booked pitch
So had to be moved
Very loud site with loads of kids.
loud music till early hours
Drones flying about which was intrusive
Barking dogs all night.

Easy arriving with all gate codes and pitch number and site map provided in email the day before. Staff where helpful and polite site overall was clean and tidy.Enjoyed the stay and added extra nights.

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