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Feefo service rating

Parque Orbitur Madalena

7.2
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From £16.52/€18.70/A$30.44/$20.61/CA$27.33/CHF20.42/SEK199.97/DKK139.66/NOK186.72/ISK2,566/ARS1,168.26/CLP14,790/PEN69.23/NZ$32.93/ZAR307.49/PLN81.80/R$85.46/CZK483.65/RSD2,199/HUF6,242.64/RUB1,319.12/CN¥146.14 (for 1 night, 2 adults)

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Pool

General

  • Woodland site a kilometre from Madalena beach
  • A 15-minute drive from Porto
  • Pool, playground, snack bar and tennis courts

If you're off to the Porto District, you must of course partake of the port. It's all easily done from Parque Orbitur Madalena, five kilometres from the historic town of Vila Nova De Gaia and the famed port caves of Taylor’s Port and Porto Calem. The esteemed old city of Porto, home to heaps more port-based shenanigans, is a 15-minute drive away across the Duoro river.

And would you care for a beach with your port? Parque Orbitur Madalena is a kilometre from the sands at Madalena, one of the region's award-winning beaches stretching along 17 kilometres of coastline: Aguda, Canidelo, Francelos, Granja, Miramar and Valadares are all a cinch to get to from here.

Parque Orbitur Madalena is a roomy woodland site, with plenty of space for play and sunbathing. It has an outdoor pool with sun loungers and a snack bar alongside, tennis courts, a play area and free wifi.

Please note

Your dog must be tattooed or microchipped.

The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

Twin axle vehicles are not permitted on site.

The outdoor swimming pool is open between 06/01 and 10/06 (subject to weather conditions).

Dogs are not allowed in the on-site accommodations.

Local city tax of €2 per person per night is not included and must be paid on arrival between 01/04 and 30/09.
Local city tax of €1 per person per night is not included and must be paid on arrival between 01/10 and 31/03.
People with disabilities and children under 16 years old are tax-exempt.


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Depart: (2 nights)
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Reviews

7.2

Overall rating based on 39 reviews

 

59% would recommend this park to a friend.

51% would stay here again.

  56% described as Bush ?

More ratings

Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi



Only showing reviews for last 18 months.

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Anonymous user

Good location08/02/2019

Reviewer's country: New ZealandAnonymousMobile phone iconConfirmed

  • Powered gravel site
  • Recommend to friends   Visit again
  • Liked: 

    Liked

    Disliked: 

From the manager...

Very happy that you stayed with us. Thank you for reviewing our camping. We’ll be looking forward to seeing you again soon.

Overall
8
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

Feels like a youth army cadet camp07/08/2019

anna_s335026Confirmed

  • Recommend to friends   Visit again
  • Liked: 

    - very good location for both the beach (10 min walk) and Porto (45 min bus ride at 2 euro each)
    - Huge area to choose your pitch - no actual set pitches but enough space for everyone not to be on top of each other and it’s all under forest canvas
    - good pool - but does play load music all day so not for you if you want to snooze
    - toilets and showers clean enough

    Disliked: 

    - whole site is very tired and scruffy - the facilities are kept clean but are not inviting
    - looks like an ex army barracks - very grey and a lot of concrete
    - reception staff very grumpy and you seemed to always be an inconvenience when asking questions - a smile costs nothing!
    - lots of large groups of children who take over the whole pool area in the afternoons
    - only 10 sun beds - good luck getting one of those!

From the manager...

Thank you for reviewing our property. We took good note of your comments as a contribution to improve our products and services.

Overall
6
Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
Anonymous user

Out of season a great place to stay with great connection to Porto.07/11/2019

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Powered gravel site
  • Recommend to friends   Visit again
  • Liked: 

    Location and close by bus routes

    Disliked: 

    Nothing about the site, local area not as developed as I thought it would be

From the manager...

Thank you for reviewing our property. We are glad to hear from you that you enjoyed your stay with us and we’ll be looking forward to seeing you again soon.

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

Good site good bus service into Porto07/03/2019

Reviewer's country: United KingdomAlan H.Mobile phone iconConfirmed

  • Powered gravel site
  • Recommend to friends   Visit again
  • Liked: 

    Proximity near beach

    Disliked: 

    Random pitches

From the manager...

Thank you for your visit. We took good note of your comments as a contribution to improve our products and services.

Overall
8
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi
Default avatar

Toilets and showers could be updated pitches not marked out .06/30/2019

Reviewer's country: United KingdomStephen W.Mobile phone iconConfirmed

  • Powered gravel site
  • Recommend to friends   Visit again
  • Liked: 

    Staff were very friendly and helpful

    Disliked: 

    Unfortunately site is behind with the times

From the manager...

We take your comments very seriously and our quality department as well the operational manager will be informed about them. Thank you for your visit.

Overall
4
Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi

Nice little site with great facilities.06/12/2019

Reviewer's country: United KingdomJack S.Mobile phone iconConfirmed

  • Boogie cabin
  • Recommend to friends   Visit again
  • Liked: 

    Clean and tidy site, nice pool (if a little cold in June) reasonably priced shop and snack bar on site. Beach only a short walk and train station to Porto around 15 mins away.

    Disliked: 

From the manager...

Thank you for reviewing our camping. We’ll be looking forward to hearing from you again soon.

Overall
8
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

Facilities in need of refurbishment, good location05/10/2019

Reviewer's country: United KingdomKaren A.Confirmed

  • Powered gravel site
  • Recommend to friends   Visit again
  • Liked: 

    Easy access to bus service into Porto
    Lovely beach just 5 mins away
    Handy shop on site. There was a bar and restaurant but we didn’t use them
    Good site pool (although not open whilst we were there)
    Large supermarket with a few minutes drive (turn left out of the site, first left, through lights, straight over next 2 roundabouts)

    Disliked: 

    The general condition of the park was poor and felt quite neglected. Ok so you’re under a canopy of trees but tree debris should be cleared up as it’s a trip hazard, dustbins had lids hanging off and we’re old and rusty, the shower facilities are dated (looked at least 20-30 years old), needed painting, hot water was unpredictable, showers are cramped, one toilet roll holder by the door, some toilet doors were warped and wouldn't close, other doors didn’t have locks. All of the washing machines on the site were out of order for days. Reception staff were very apologetic but had no idea if or when they’d be fixed.

    There were no set pitches so it was a free-for-all, which when busy could be a nightmare. We’ve stayed at other Orbitur parks and they’re not as neglected as this one.

From the manager...

Thank you for reviewing our camping. We take your comments very seriously and we’ll work to fix the aspects pointed out by you. We’ll be looking forward to seeing you again soon.

Overall
4
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

Needs care and management10/07/2018

Reviewer's country: FranceDavid G.Confirmed

  • Powered gravel site
  • Recommend to friends   Visit again
  • Liked: 

    The location is superb with an excellent bus service into Porto centre. The staff are all very friendly, helpful and courteous.

    Disliked: 

    The site lacks management and supervision. There are few spaces reasonably flat for campervans but this is compounded by tents pitched anywhere and campers extending their space with washing lines and paraphernalia. One caravan with tent and wash line took up more than 100 square metres of prime flat area. A modicum of camp supervision would have improved our stay immeasurably, instead we had to stay on a very uneven and slopng site, needless to say we did not extend our stay. The closed toilet blocks stink, so beware of camping close to them. The site is generally somewhat rundown but the staff are delightfully friendly.

From the manager...

Merci d'avoir séjourné dans notre établissement. Vos commentaires sont très importants pour nous et nous apprécions la contribution à l'amélioration de nos produits et services.

Overall
6
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

Not a bad site, toilets clean, defined pitches wood be better07/30/2018

Reviewer's country: United KingdomRay A.Mobile phone iconConfirmed

  • Powered gravel site
  • Recommend to friends   Visit again
  • Liked: 

    Good welcome.

    Disliked: 

    Shop extremely expensive.
    For this price, I would expect deigned pitches not a free for all.

From the manager...

Thank you for reviewing our camping. We take your comments very seriously and we’ll work to fix the aspects pointed out by you.

Overall
6
Location
(No rating)
Value for money
(No rating)
Accommodation
(No rating)
Facilities/activities
(No rating)
Customer service
(No rating)
Child friendliness
(No rating)
Cleanliness
(No rating)
Wifi
(No rating)

Good base to explore Porto.07/10/2018

Reviewer's country: United KingdomGraham W.Mobile phone iconConfirmed

  • Powered gravel site
  • Recommend to friends   Visit again
  • Liked: 

    Close to Porto. Choose you own pitch.

    Disliked: 

    Site a bit tired. Washroom facilities

From the manager...

Thank you for reviewing our camping. We take your comments very seriously and we’ll work to fix the aspects pointed out by you. We’ll be looking forward to seeing you again soon.

Overall
8
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
(No rating)

Features

Leisure on park

Bar or club house

Cycle hire

Evening entertainment

Fishing

Fitness centre

Indoor swimming pool

Kids' club

On-site restaurant/cafe

Outdoor swimming pool

Playground

Recreation room/arcade

Takeout

Tennis

TV room

Watersports

Amenities on park

Bath available

Drying room

Free wifi

Grocery store

Ice pack freezing

Internet access

Laundromat

Parent & baby washroom

Payphone

Pick-up from public transport

Restrooms

Shower available

Washing-up area

Wheelchair access

Wifi

Utilities

Charging facilities

Dump station

Propane/gas cylinders available

Recycling available

Renewable energy

Rules

Barbecue grills allowed

Campfires allowed

Commercial vehicles allowed

Dogs allowed

Dogs allowed all year

Nearby leisure

Watersports nearby

Groups welcome

Family friendly

Motorcycle friendly

Rallies welcome

Single-sex groups welcome

Student groups welcome

Nearby amenities

Bar nearby

Type

Very large (over 200 sites)

Location

[[ campsite.name ]]
This park does not currently take bookings here on Pitchup.com.
[[ place.name ]]
  • Rua de Cerro 608, Praia da Madalena, Vila Nova de Gaia, Vila Nova de Gaia, Portugal, 4405-736
  • Timezone Europe/Lisbon +0100 (GMT+01:00)   GPS 41.1076°N 8.6555°W

Directions


Please note: All distances on this page are calculated "as the crow flies" - please check actual distance depending on your mode of travel using the Get directions button above.

Local attractions

Beaches and port are the main items on the agenda with a stay in these Portuguese parts, with proximity to award-winning sands as well as to Vila Nova de Gaia and the UNESCO World Heritage city of Porto, built on the hillsides overlooking the Douro river.

Madalena beach, the closest to the site, is a top spot for sunbathing as well as surfing. It has wide stretches of sand, dunes and wooden passageways to wander during the day, and lively restaurants and bars to keep you fed and occupied in the evenings. Aguda and Senhor da Pedra beaches are also top sandy picks around Gaia.

And then to town… have a day among the port caves of Vila Nova de Gaia, including those of Taylor’s Port and Porto Calem, then move on to Porto 10 kilometres away for more world-famed caves and a vast number of old buildings including the 14th-century Church of São Francisco, the neoclassical Stock Exchange and the Gothic-style Church of Santa Clara.

Policies

Permitted arrival/departure time

RV, trailer and tent sites
Arrive:  10 a.m. –  7 p.m.
Depart by:  2 p.m.
On-park accommodation
Arrive:  5 p.m. –  7 p.m.
Depart by:  11 a.m.

Parque Orbitur Madalena cancelation policy

Balance refunds: no penalties

No refunds/discounts for inclement weather, late arrivals or early departures.

If you need to cancel or amend your booking, please give as much notice as possible so that someone else has the chance to book. You may wish to buy holiday insurance for cancelations and for your property/injury whilst away.

Please note that your deposit is paid to Pitchup.com and is non-refundable.

Payment

A 15% non-refundable deposit is payable now.

The remainder is payable on arrival.

Hired accommodation: €100.00 ($111.30) damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.

Payment methods accepted at the park

Visa
Cash

Terms and conditions

Park booking terms and conditions

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Terms and conditions

Please read the park terms and conditions below and the Pitchup.com terms and conditions.

Admission
Admission is only permitted after registering at reception.
All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
Unsupervised minors must have a letter of authorization from their parents or legal guardian.

Arrivals and departures
Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
No refunds/discounts for inclement weather, late arrivals or early departures.
Units will be allocated on arrival.

Dogs
A valid vaccination certificate must accompany your dog.
Dogs are not allowed in the on-site accommodations.
Dogs must be kept on leashes and supervised at all times.
The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.
Your dog must be tattooed or microchipped.

General
Bookings are nominative and non-transferable.
Entertainment and activities are available between 07/01 and 09/01.
Quiet hours must be respected between 11 p.m. and 7 a.m..
The bar and/or restaurant is open between 06/01 and 09/15.
The grocery shop is open between 06/01 and 09/15.
The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.

Hired accommodation
Hired accommodation: €100.00 ($111.30) damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.

Pool
Swimsuits are required and cut-offs or Bermuda shorts are not permitted.
The outdoor swimming pool is open between 06/01 and 10/06 (subject to weather conditions).

Reception
Reception is open from 8 a.m. to 10 p.m. between 06/16 and 09/13.
Reception is open from 9 a.m. to 7 p.m. between 09/14 and 06/15.

Safety
Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
Open fires are prohibited.

Sites
Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.
You must follow management instructions when setting up your tent/rig and related equipment.

Vehicles
No vehicle movement between 11 p.m. and 7 a.m..
Twin axle vehicles are not permitted on site.

Visitors
Visitors must register at reception and pay their fee.
Visitors’ cars are not permitted on site.

Additional terms

Local city tax of €2 per person per night is not included and must be paid on arrival between 01/04 and 30/09.
Local city tax of €1 per person per night is not included and must be paid on arrival between 01/10 and 31/03.
People with disabilities and children under 16 years old are tax-exempt.

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