Changes to your holiday

Admission

Arrivals and departures

Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
No refunds/discounts for inclement weather, late arrivals or early departures.
The park will send you further check-in information 7 day(s) before your arrival.

Dogs

General

In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
Quiet hours must be respected between 10:30 p.m. and 7 a.m..
Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.
The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.

Hired accommodation

Hired accommodation: £200.00 ($254.16) damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.
Your unit must be left clean and tidy; a fine of £25.00 ($31.77) will be charged for unclean units upon departure.

Occupancy

Group bookings of 3 or more units (e.g. tent, caravan, RV or accommodation hire) traveling together are not permitted via Pitchup.com.
No bachelor/bachelorette parties permitted via Pitchup.com.
The park caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Reception

If reception is closed on arrival: please contact the number provided on your booking confirmation.

Safety

Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

Sites

A cable measuring at least 15 metres is needed for the electric hook-ups.
Please note, pup tents are to be used for storage purposes only. Guests may not use them for sleeping.

Vehicles

Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.