Changes to your holiday

Admission

Admission is only permitted after registering at reception.
All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

If the reception is closed on arrival, please check in at the Security at the Gate House.
Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
No refunds/discounts for inclement weather, late arrivals or early departures.

Dogs

Dogs must be kept on leashes and supervised at all times.
The park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

Extras

Entertainment passes are included in the rate.
Facilities/activities including watersports are subject to extra charges payable on arrival.

General

A state-issued fishing license is required (you'll need to apply for this beforehand).
Entertainment and activities are available between 04/04 and 11/03.
In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
Public areas are non-smoking.
Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.
The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
The park is not liable for any refund in the event of force majeure.

Occupancy

No bachelor/bachelorette parties permitted via Pitchup.com.
Single-sex bookings of 3 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.

Pool

Reception

Safety

Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
Firearms are not permitted.
Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
Open fires are prohibited.
Swimming in the lake is allowed.

Sites

Tents are not accepted at this park.
You must follow management instructions when setting up your tent/rig and related equipment.

Vehicles

Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
Only one car is to be parked at the site. Extra vehicles must be parked in the designated area.
Units longer than 8 metres are not allowed.

Visitors

Additional terms

Group bookings of 3 or more people under the age of 21 are not permitted via Pitchup.com.

Where multiple bookings are made these must be made with the name registered to and staying at that pitch, only one booking can be made per name.

Bookings may only be discussed with the individual whose name the booking refers to.

Children under the age of 18 are not allowed in the bars and restaurants after 10pm.

Only working dogs are allowed in the bars and restaurants.