Admission

Arrivals and departures

No refunds/discounts for inclement weather, late arrivals or early departures.
The park will send you further check-in information 1 day(s) before your arrival.

Dogs

Extras

Facilities/activities including entertainment, swimming pool, gym (16+ only), solarium (18+ only) soft play area (under 4's free) and certain kids clubs are subject to extra charges payable on arrival.
Motorcycle(s) can be brought instead of the car(s) included.

General

Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
Entertainment and activities are available between 02/11 and 10/31.
In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
The bar is open between 02/11 and 10/31.
The games room is open between 02/11 and 10/31.
The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
The park is not liable for any refund in the event of force majeure.
The restaurant is open between 02/11 and 10/31.
The sauna (and/or hammam) is open between 02/11 and 10/31.

Hired accommodation

Your unit must be left clean and tidy; a fine of £50.00 ($67.29) will be charged for unclean units upon departure.

Occupancy

Single-sex bookings of 4 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.

Pool

Reception

Reception is unmanned after 5 p.m.. Please inform the park while on your way there should you expect to arrive after this time so that the team can provide information about your unit/site.

Safety

Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
Firearms are not permitted.
Guests are advised to bring a good quality flashlight with them as parts of the park are unlit.
Open fires are prohibited.

Additional terms

Traffic noise can be heard from some touring pitches. You can request a pitch away from the main road (subject to availability).

At peak times a 45-minute session limit will apply for the swimming pool. There is a £1 non-refundable charge for the swim locker.

Daytime activities are chargeable and require booking in advance.