9.5

Overall rating based on 460 reviews

 

96% would recommend this site to a friend.

95% would stay here again.

  61% described as Peaceful ?

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Just so easy and convenient for …06/12/2024

Reviewer's country: United KingdomBryan R.Mobile phone iconConfirmed

  • Fully-serviced concrete slab caravan site
  • Recommend to friends   Visit again
  • Liked: 

    Just so easy and convenient for stop over when travelling on the M5,
    Access to the site is nice and easy,
    Showers on site lovely and clean.

    Disliked: 

From the manager...

Thank you for your kind feedback Bryan!

We're delighted to hear that you found our site convenient for your travels on the M5. It’s great to know that you appreciated the easy access and our clean, lovely showers.

We look forward to welcoming you back on your next stopover!

Best Wishes,
The Briarfields Team

Overall
8
Location
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(No rating)
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(No rating)
Anonymous user

Clean facilities. Staff were very helpful06/11/2024

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Powered concrete slab caravan site
  • Recommend to friends   Visit again
  • Liked: 

    Toilets and showers. Extremely clean. Also site was well maintained

    Disliked: 

    Noise from dual carriageway. We didn’t stay and got a partial refund

From the manager...

Thank you for taking the time to share your feedback with us.

We appreciate your positive comments about the cleanliness of our toilets and showers, as well as the overall maintenance of our site.

We are, however, disappointed to hear that the noise from the dual carriageway affected the hour you stayed with us. As a family-run park, we strive to ensure that all our guests have a pleasant experience.

Our location is clearly mentioned on our website and all booking channels to ensure transparency for our guests before they make a reservation.

Upon your arrival, we understand that the noise was a concern for you, and we did our best to accommodate your needs by offering to move you to a different pitch. However, we respected your decision to leave after pitching up for an hour.

We are dedicated to providing excellent service and are proud to have thousands of repeat guests who are very happy with our park. We genuinely care about our guests' experiences and always aim to do the right thing, as we did in your case.

We regret that your experience did not meet your expectations and hope you understand our position. We take all feedback seriously and will continue to work on improving our services for all our guests.

Thank you again for your feedback, and we wish you all the best in your future travels.

Best Wishes,
The Briarfields Team

Overall
6
Location
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(No rating)
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(No rating)

A great site with fabulous facilities and very helpful staff—06/09/2024

Reviewer's country: United KingdomPaul S.Mobile phone iconConfirmed

  • Fully-serviced concrete slab caravan site
  • Recommend to friends   Visit again
  • Liked: 

    The Briarsfield site was fantastic—situated beautifully between Cheltenham and Gloucester it is a great site to enjoy both places and venture into the Cotswold villages-the site is managed well and the facilities are very clean —the Warden was always helpful and accommodating—we asked for an extra day which was awarded us with no problem—The pitch was brilliant with privacy by way of hedges and the facilities on the fully serviced pitch were really good—all in all a fabulous stay at a site that does Pitch-up proud

    Disliked: 

    Nothing disliked at all

From the manager...

Thank you so much for your fantastic review Paul! We're delighted to hear that you had a fabulous stay. It's wonderful to know that our location provided a perfect base for exploring Cheltenham, Gloucester, and the beautiful Cotswold villages.

We're pleased that you found our site well-managed and our facilities very clean. Our Warden Michael will be thrilled to hear that his helpfulness and accommodating nature made your stay even better, especially with the extra day granted without any issues. It's great to know you appreciated the privacy of your pitch and the quality of the fully serviced facilities.

Your kind words make us proud, and we're so glad we could contribute to an enjoyable experience. We look forward to welcoming you back for another fantastic stay.

Best Wishes,
The Briarfields Team

Overall
10
Location
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(No rating)
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Little gem06/09/2024

Reviewer's country: United KingdomLyn A.Mobile phone iconConfirmed

  • Camping pod (double)
  • Recommend to friends   Visit again
  • Liked: 

    Lovely motel room, clean, comfortable, and had everything needed for short stay.

    Disliked: 

    Nothing

From the manager...

Thank you so much for your kind words Lyn! We're thrilled to hear that you enjoyed your stay in our lovely motel room. It's great to know that you found it clean, comfortable, and well-equipped for your short stay.

Your positive feedback means a lot to us, and we hope to welcome you back soon for another enjoyable visit.

Best Wishes,
The Briarfields Team

Overall
10
Location
Value for money
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(No rating)
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(No rating)
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(No rating)

Exceptional campsite.06/08/2024

Reviewer's country: United KingdomLyn A.Mobile phone iconConfirmed

  • Fully-serviced concrete slab caravan site
  • Recommend to friends   Visit again
  • Liked: 

    Beautifully kept site. Very friendly staff. Facilities spotlessly clean. Were very accommodating in arranging a motel room for our friends as close to our pitch as possible.

    Disliked: 

    Road can be a bit noisy early morning. We paid for fully serviced pitch, but only the grey waste drain was on our pitch. The electrical point and water tap, was on the pitch next to us and my hubby had to push through a dividing hedge to access. It wasn't quite a fully serviced pitch if you have to do that.

From the manager...

Thank you so much for sharing your recent experience with us! We're delighted to hear that you found our site beautifully kept and appreciated our friendly staff and spotless facilities. It's wonderful to know that we could accommodate your friends in a nearby motel room, making your stay more enjoyable.

Our fully serviced setup includes one electric/water bollard shared between two pitches and individual grey waste. We are sorry that you had some frustrations with this set up and will incorporate your feedback into our next phase of fully serviced pitches.

Best Wishes,
The Briarfields Team

Overall
10
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Excellant06/07/2024

Reviewer's country: United KingdomChris G.Mobile phone iconConfirmed

  • Powered concrete slab caravan site
  • Recommend to friends   Visit again
  • Liked: 

    This is an excellent caravansite ideal for one night or more, this time we stayed for 4 nights and were very satisfied.

    Disliked: 

    Nothing

From the manager...

Thank you so much for taking the time to share your experience with us Chris! We're thrilled to hear that you enjoyed your stay at our caravan site and found it ideal for both short and longer visits. It means a lot to us that you were very satisfied with your 4-night stay. Your positive feedback and recommendation to friends are greatly appreciated.

We look forward to welcoming you back soon for another enjoyable stay.

Best Wishes,
The Briarfields Team

Overall
10
Location
Value for money
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(No rating)
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Great site.06/06/2024

Reviewer's country: United KingdomKim W.Mobile phone iconConfirmed

  • Fully-serviced concrete slab caravan site
  • Recommend to friends   Visit again
  • Liked: 

    Lovely flat pitch. Nice wide pitch with privacy hedges. Great showers. Great access off the M5. Ideally situated as a stopover on the way down south. Free WiFi on site. Lots of birds coming down for a few crumbs .

    Disliked: 

    Maybe a bit of noise from the motorway and plenty of helicopter and small planes going over. It wasn't a bother to us but some may not like it.

From the manager...

Thank you so much for taking the time to share your feedback with us Kim. We’re delighted to hear that you enjoyed your stay and appreciated the lovely and spacious pitch, the privacy hedges, and our washrooms. It’s great to know that our convenient location and free WiFi added to your positive experience. We're also thrilled that you enjoyed the company of our feathered friends!

We understand that the noise from the motorway and the occasional flyovers from helicopters and small planes can be a bit distracting for some guests. We appreciate your understanding and are glad it didn't bother you.

Thank you again for your valuable feedback.

Best Wishes,
The Briarfields Team

Overall
10
Location
Value for money
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(No rating)
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Anonymous user

Excellent site with clean facilities, friendly staff and level pitches06/04/2024

Reviewer's country: GermanyAnonymousMobile phone iconConfirmed

  • Powered concrete slab caravan site
  • Recommend to friends   Visit again
  • Liked: 

    Washrooms, pitches, friendly staff

    Disliked: 

From the manager...

Thank you so much for your kind review! We're delighted to hear you enjoyed your stay at our campsite in May. We take pride in keeping our facilities clean and our staff friendly, so we're happy that came through during your visit.

It's great to know you found the level pitches to your liking – they definitely make setting up camp much easier.

We appreciate you taking the time to share your feedback, and we hope to welcome you back again soon!

Best Wishes,
The Briarfields Team

Overall
10
Location
Value for money
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(No rating)
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Spotless06/04/2024

Reviewer's country: United KingdomMartin G.Mobile phone iconConfirmed

  • Powered concrete slab caravan site
  • Recommend to friends   Visit again
  • Liked: 

    Very clean site everything modern great WiFi coverage the whole area in and around the park was spotless plenty of dog walking places to let you're dogs explore owner very polite and helpful

    Disliked: 

    Nothing to dislike

From the manager...

Thank you so much for your wonderful feedback Martin! We’re thrilled to hear that you had such a positive experience with us. It’s great to know that you appreciated our clean and modern site, the excellent WiFi coverage, and the many dog-walking areas. We’re also happy to hear that our efforts to maintain a spotless environment met your expectations.

Your kind words about our team are especially appreciated. We strive to provide helpful and polite service to all our guests, and your recognition means a lot to us.

We hope to welcome you and your furry friends back to our park soon!

Best Wishes,
The Briarfields Team

Overall
10
Location
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(No rating)
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Very clean site06/04/2024

Reviewer's country: United KingdomDiane S.Mobile phone iconConfirmed

  • Fully-serviced concrete slab caravan site
  • Recommend to friends   Visit again
  • Liked: 

    The area the clean site everything was lovely

    Disliked: 

    The site seemed packed in

From the manager...

Thank you so much for your kind words and for taking the time to share your feedback with us Diane. We're delighted to hear that you enjoyed the area and found our site clean and lovely. Your positive comments truly mean a lot to us.

We also appreciate your feedback regarding the site feeling a bit packed. We're always looking for ways to improve, and your input will help us make adjustments to ensure a more comfortable experience for all our guests.

We hope to have the pleasure of welcoming you back again in the future.

Best Wishes,
The Briarfields Team

Overall
8
Location
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Wifi