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Just so easy and convenient for …
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From the manager...
Thank you for taking the time to share your feedback with us. We appreciate your positive comments about the cleanliness of our toilets and showers, as well as the overall maintenance of our site. We are, however, disappointed to hear that the noise from the dual carriageway affected the hour you stayed with us. As a family-run park, we strive to ensure that all our guests have a pleasant experience. Our location is clearly mentioned on our website and all booking channels to ensure transparency for our guests before they make a reservation. Upon your arrival, we understand that the noise was a concern for you, and we did our best to accommodate your needs by offering to move you to a different pitch. However, we respected your decision to leave after pitching up for an hour. We are dedicated to providing excellent service and are proud to have thousands of repeat guests who are very happy with our park. We genuinely care about our guests' experiences and always aim to do the right thing, as we did in your case. We regret that your experience did not meet your expectations and hope you understand our position. We take all feedback seriously and will continue to work on improving our services for all our guests. Thank you again for your feedback, and we wish you all the best in your future travels. Best Wishes, |
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A great site with fabulous facilities and very helpful staff—
From the manager...
Thank you so much for your fantastic review Paul! We're delighted to hear that you had a fabulous stay. It's wonderful to know that our location provided a perfect base for exploring Cheltenham, Gloucester, and the beautiful Cotswold villages. We're pleased that you found our site well-managed and our facilities very clean. Our Warden Michael will be thrilled to hear that his helpfulness and accommodating nature made your stay even better, especially with the extra day granted without any issues. It's great to know you appreciated the privacy of your pitch and the quality of the fully serviced facilities. Your kind words make us proud, and we're so glad we could contribute to an enjoyable experience. We look forward to welcoming you back for another fantastic stay. Best Wishes, |
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Little gem
From the manager...
Thank you so much for your kind words Lyn! We're thrilled to hear that you enjoyed your stay in our lovely motel room. It's great to know that you found it clean, comfortable, and well-equipped for your short stay. Your positive feedback means a lot to us, and we hope to welcome you back soon for another enjoyable visit. Best Wishes, |
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Exceptional campsite.
From the manager...
Thank you so much for sharing your recent experience with us! We're delighted to hear that you found our site beautifully kept and appreciated our friendly staff and spotless facilities. It's wonderful to know that we could accommodate your friends in a nearby motel room, making your stay more enjoyable. Our fully serviced setup includes one electric/water bollard shared between two pitches and individual grey waste. We are sorry that you had some frustrations with this set up and will incorporate your feedback into our next phase of fully serviced pitches. Best Wishes, |
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Excellant
From the manager...
Thank you so much for taking the time to share your experience with us Chris! We're thrilled to hear that you enjoyed your stay at our caravan site and found it ideal for both short and longer visits. It means a lot to us that you were very satisfied with your 4-night stay. Your positive feedback and recommendation to friends are greatly appreciated. We look forward to welcoming you back soon for another enjoyable stay. Best Wishes, |
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Great site.
From the manager...
Thank you so much for taking the time to share your feedback with us Kim. We’re delighted to hear that you enjoyed your stay and appreciated the lovely and spacious pitch, the privacy hedges, and our washrooms. It’s great to know that our convenient location and free WiFi added to your positive experience. We're also thrilled that you enjoyed the company of our feathered friends! We understand that the noise from the motorway and the occasional flyovers from helicopters and small planes can be a bit distracting for some guests. We appreciate your understanding and are glad it didn't bother you. Thank you again for your valuable feedback. Best Wishes, |
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From the manager...
Thank you so much for your kind review! We're delighted to hear you enjoyed your stay at our campsite in May. We take pride in keeping our facilities clean and our staff friendly, so we're happy that came through during your visit. It's great to know you found the level pitches to your liking – they definitely make setting up camp much easier. We appreciate you taking the time to share your feedback, and we hope to welcome you back again soon! Best Wishes, |
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Spotless
From the manager...
Thank you so much for your wonderful feedback Martin! We’re thrilled to hear that you had such a positive experience with us. It’s great to know that you appreciated our clean and modern site, the excellent WiFi coverage, and the many dog-walking areas. We’re also happy to hear that our efforts to maintain a spotless environment met your expectations. Your kind words about our team are especially appreciated. We strive to provide helpful and polite service to all our guests, and your recognition means a lot to us. We hope to welcome you and your furry friends back to our park soon! Best Wishes, |
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Very clean site
From the manager...
Thank you so much for your kind words and for taking the time to share your feedback with us Diane. We're delighted to hear that you enjoyed the area and found our site clean and lovely. Your positive comments truly mean a lot to us. We also appreciate your feedback regarding the site feeling a bit packed. We're always looking for ways to improve, and your input will help us make adjustments to ensure a more comfortable experience for all our guests. We hope to have the pleasure of welcoming you back again in the future. Best Wishes, |
Thank you for your kind feedback Bryan!
We're delighted to hear that you found our site convenient for your travels on the M5. It’s great to know that you appreciated the easy access and our clean, lovely showers.
We look forward to welcoming you back on your next stopover!
Best Wishes,
The Briarfields Team