Thank you for taking the time to leave us a review.
We don't feel that our pitches are tightly packed together, our smallest pitches are around 10 meters by 10 meters and that should allow more than enough space between campers. Unfortunately if you pitch yourself directly on top of the edge of the pitch you will be closer to other campers. If you were unhappy with the pitch you were given you would have been more than welcome to move to another pitch but as you didn't ask we would have assumed you were happy with the pitch you were given. We also don't feel that 20p is a huge amount of money to spend on a shower. We do have them set at 38 degrees which is a comfortable temperature. I can't comment on a drain smell as I haven't smelt anything anywhere around the park. The water points are surrounded by bushes but I wouldn't say they are over grown and at this time of year there are a lot of flying insects in general and you normally only get mosquito's around standing water which there is not around the water taps.

Thank you for your lovely review, we are so pleased to hear that you enjoyed staying with us and we look forward to having you stay with us again in the future.

Thank you for taking the time to leave a review for us, we are sorry that you would not like to stay with us again but are glad that you enjoyed the island.

Thank you for taking the time to leave us a review, we are sorry to hear that you would not like to stay with us again but are glad that you enjoyed the island.

Thank you for taking the time to leave us a review. I'm sorry that you seemed to have trouble finding 20p's we keep a stock of them in the reception that you can change up when you arrive or anytime during your stay (during office open hours) so that our customers don't struggle with this and I'm not sure who told you the disabled/family room was out of order because to my knowledge it is working fine and I clean it every day and nothing looks to be broken or not working. The shower in there runs on tokens (which are 20p) and can again be collected from reception this allows it to only be used by those who need to use it. There is a rather large sign on the wall that says that too. It's a shame that you didn't speak to us while you where here as I'm sure that it would have improved your experience.
As for the toilet and shower block being tired it is only a matter of repainting and this is done yearly once we are closed. Unfortunately we have had some problems with unsupervised children causing damage in the toilet block over the summer period and we can not address this while we are open.

Thank you for your lovely review, we are so pleased that you enjoyed your stay and hope that you come back to visit our beautiful island. Don't forget we can help with the ferry crossings too.

Thank you for your review, all of the pods do have door mats unfortunately the one that was in your pod had been left outside by the previous customer and was soaked so wouldn't have been any use at all. I did have another one to put in there but didn't want to disturbed your holiday (an oversite on my part and something I will learn from). I have also purchased some coat racks to go in there which I will do ready for next season so thank you for that. There are occasions when we are very busy that the toilet roll runs out before I get in there in the morning to check it. During the schools holidays I usually check the toilets twice a day but this year have upped it to 3 do stop this from happening so again thank you for pointing this out. We refresh all of the paint work in the toilets every winter, I'm not sure what it is about the toilets that is dated as nobody ever says what it actually is that is dated about it and I have made many changes over the past 4 years to try and make it more modern so am not sure what else to do about that. We appreciate feedback and really it would be much more helpful if it was specific and given to us at the time of the stay not once our customers have left.
We are sorry that you would not like to stay here again and hope that you find somewhere that better suits you next time.

Thank you for your review. I am surprised to hear that you didn't like the hedges as we get lots of compliments on the fact that we don't have just an open field and it provides privacy to our customers. The hedges and trees are very important to the biodiversity of our Island and so we have no intention of cutting them down. We like the mix of nature that we have here and feel that it enhances the experience of camping. We have no control over the local wildlife and would encourage our customers to make sure they don't leave food out and the dispose of rubbish in the bins provided. We have suffered a very wet summer and there is nothing we can do about that I'm afraid. I have increased the number of times I check the ladies toilets to prevent them running out of toilet roll and I fully clean them at least once a day and do general tidying multiple times a day on top of that. It would be helpful for our customers to raise concerns while they are here and also to be specific when saying something is a little dated it doesn't give me any clear direction about what you think needs to be replaced. We are sorry that you wouldn't stay here again and hope that you find somewhere that suits you better next time.

thank you for your review, we have increased the amount of toilet checks that we do and the amount of times the bins are emptied in the summer period. We would love to see you again and are happy to hear you enjoyed your stay.

Thank you so much for you wonderful review, we are so happy to hear you enjoyed your stay with us and would love to see you again.