Nice big site. Easy instructions via email regarding codes to …
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From the manager...
Thank you for your review. We're sorry to hear that your experience with our facility blocks wasn’t as positive as we’d hope. While we do have several blocks available across the site, we understand that demand can be particularly high during busy weekends. We appreciate your feedback and will certainly review our cleaning schedules to see where improvements can be made. Thank you again for taking the time to share your thoughts.. |
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Everything was has it said it was clean site showers …
From the manager...
Thank you for your review, we are happy that you had a great time here with us. |
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From the manager...
Thank you for your feedback – we’re so glad to hear you enjoyed the lake, the cycle paths, and our convenient location near the centre of Nottingham! We’re sorry to hear that you found the information at reception lacking. Your comments are really helpful, and we’ll certainly look into providing more resources such as bus timetables, cycle route maps, and local attraction guides to help future guests make the most of their stay. Thank you again for your valuable feedback – we hope to welcome you back soon!. |
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The enclosed areas. We were all together with family. A …
From the manager...
Thank you for your lovely feedback – we're so pleased to hear you enjoyed the enclosed areas and that the site worked well for your family. We always aim to create a welcoming, family-friendly environment, so it’s great to know that came across during your stay. We appreciate your comments about the toilet blocks. We are actively looking at our time schedules to ensure that they are right for our site Thanks again, and we hope to see you and your family again soon! |
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A reasonable site for a reasonable price handy for nearby activities.
From the manager...
Thank you for taking the time to leave your feedback. We're genuinely sorry to hear about the issues you encountered during your stay – it’s certainly not the experience we aim to provide, and we appreciate you bringing these matters to our attention. We’re particularly concerned to hear about the condition of the gents' toilet block, including the broken locks and the incident involving a child getting stuck. That’s clearly not acceptable, and we’ll be addressing this with our maintenance team immediately. We'll also ensure that clear signage is reviewed and improved where needed to prevent any confusion in the future.. |
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From the manager...
Thank you for your feedback – we’re glad to hear you appreciated the generous, level pitch and the upkeep of the grounds. We’re sorry the toilet blocks didn’t meet your expectations. Your comments are noted, and we’re always working to improve the facilities for our guests. Thanks again, and we hope to welcome you back in the future.. |
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Large pitch great for kids toilets need cleaning more often
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Thank you for your review – we're really pleased to hear that you were able to enjoy some of the great walks in the area!
We're sorry to hear that the toilet blocks didn’t quite meet your expectations. We do have several facilities on site, some with push-button systems and others with longer-lasting options. That said, we appreciate your feedback and will certainly look into the timing on the push-button showers to see if improvements can be made.
Thank you again, and we hope to welcome you back in the future!.