|
Returned early after just one night stay (we paid for 2) due to being kept awake most of the night by disrespectful noisy neighbours. The rules were explained to ourselves about noise (quiet by 11pm) however not everyone stuck to these rules, we never saw anyone come and check if people were sticking to the rules. we were kept awake until after 4am with people drinking and shouting. This unfortunately kept waking our two year old and older children. Resulting in unhappy campers, so the next day we packed up and left, I instantly text the owner once we had left and explained why, to then be told I was "moaning about the noise" and that a refund for the second night that we did not stay would not be given, extremely unprofessional in my opinion.
The field was full of sheep pooh, and a strong smell of cannabis in the evenings. I would advise anyone with a young family to avoid this site. There are plenty of other nice sites to choose from. We unfortunately learnt the hard way and would not return, especially after the unprofessional reaction from the owner.
|
Dear Anoynmous
We sincerely apologise for people talking and drinking within their tents. Unfortunately the leisure industry will never please everyone. If anyone has an issue with the site we ask for this to be brought to our attention. We will always do our upmost to accommodate everyone. Drug use on the site is taken incredibly seriously and we hope people will report to help us. Within the beautiful countryside our site is in, wild garlic is freely grown.