Sites

A cable measuring at least 10 metres is needed for the electric hook-ups.

Admission

Admission is only permitted after registering at reception.

Extras

All customers: access to the swimming pool is not included in the rate and is charged £4.50 ($7.99) per adult and £3.50 ($6.22) per child per session.

General

A state-issued fishing license is required (you'll need to apply for this beforehand).

Admission

At least one of the party members must be aged 21 or over.

Safety

Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

General

Bookings are nominative and non-transferable.
Bookings must not be for more than 21 consecutive nights.

Occupancy

Bookings must not consist of more than 2 different households.

Vehicles

Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
Continental touring caravans (caravans built with the passenger door on the right-hand side) are not permitted.

General

Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

Dogs

Dogs must be kept on leashes and supervised at all times.

General

Entertainment and activities are available between 01/04 and 28/10.

Extras

Entertainment passes are included in the rate.
Facilities/activities including coarse fishing, gym, some on site activities are subject to extra charges payable on arrival.

Safety

Firearms are not permitted.

Occupancy

Group bookings of 2 or more units (e.g. tent, caravan, RV or accommodation hire) traveling together are not permitted via Pitchup.com.
Group bookings of 3 or more adults are not permitted (couples and immediate family members excepted).

Safety

Guests are advised to bring a good quality flashlight with them as parts of the park are unlit.

Reception

If reception is closed on arrival: please contact the number provided on your booking confirmation.

General

In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Sites

Minimum spacing of 5 metres between pitches.

Changes to your holiday

Modifications are subject to a £20.00 ($35.53) fee.

Occupancy

No bachelor/bachelorette parties permitted via Pitchup.com.

Arrivals and departures

No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

Only one car is to be parked at the site. Extra vehicles must be parked in the designated area.

Safety

Open fires are prohibited.
Please do not touch or feed the animals.

Sites

Please note, pup tents are to be used for storage purposes only. Guests may not use them for sleeping.

General

Quiet hours must be respected between 10 p.m. and 7:30 a.m..
Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.

Reception

Reception is open from 9 a.m. to 6 p.m. between 01/09 and 20/07.
Reception is open from 9 a.m. to 8 p.m. between 21/07 and 31/08.

Occupancy

Single-sex bookings of 3 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.

Safety

Swimming in the lake is not allowed.

Pool

Swimsuits are required and cut-offs or Bermuda shorts are not permitted.

General

The bar is open between 01/01 and 31/12.
The fishing lakes are stocked with carp, roach, and tench.
The games room is open between 01/01 and 31/12.
The grocery shop is open between 02/01 and 31/12.

Pool

The indoor swimming pool is open between 01/01 and 31/12.

General

The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.

Pool

The outdoor swimming pool is open between 27/05 and 16/09 (subject to weather conditions).

Occupancy

The park caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Dogs

The park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

Arrivals and departures

The park will send you further check-in information 2 day(s) before your arrival.

General

The restaurant is open between 01/01 and 31/12.
The sauna (and/or hammam) is open between 01/01 and 31/12.
The spa is open between 01/01 and 31/12.
This campground/park does have a catch-and-return fishing policy in place.

Admission

Under 18s must be accompanied by their parents or legal guardians.

Vehicles

Units longer than 10 metres are not allowed.

Sites

Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.

Arrivals and departures

Units will be allocated on arrival.

Visitors

Visitors’ cars are not permitted on site.
Visitors must register at reception and pay their fee.

Sites

You must follow management instructions when setting up your tent/rig and related equipment.

Additional terms

Ashburn Springs Leisure Complex and Amelia's Pantry bar and restaurant will be open all year except for Christmas Day and Boxing Day. Warren Retreat offers evening entertainment during February half-term and from Easter through October.

Electricity is metered on site at £0.30 per kWh and must be paid onsite using a pre-paid topup card.