9.6

Overall rating based on 350 reviews

 

97% would recommend this site to a friend.

94% would stay here again.

  89% described as Peaceful ?

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Will definitely return17/08/2024

Reviewer's country: United KingdomRobert C.Mobile phone iconConfirmed

  • Fully-serviced gravel and concrete caravan site
  • Recommend to friends   Visit again
  • Liked: 

    Really well organised and quiet site. Was very close to the Teme and able to do a bit of fishing. Site checked for licence and had to buy a permit. Showers and facilities were spotless. Perfect for a chill week break.

    Disliked: 

    Nothing nearby, pub on bridge was derelict. Local taxi service was incredibly expensive, so had to use the van to visit nearby towns. Not a big deal for us.

From the manager...

Thank you , sadly the local pub is closed . Agree with you taxis are expensive, in our information room there is a taxi share list which can be filled in so that guest can organsie sharing with each other. There is a park and ride for Ludlow which is ideal for Mortorhomes, used it recently it was £1 return which we thought was excellent value.

Overall
8
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Anonymous user

Are stay at westbrook was just …16/08/2024

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Fully-serviced concrete and grass caravan site
  • Recommend to friends   Visit again
  • Liked: 

    Are stay at westbrook was just what we needed. Peaceful and really pleasant neighbours. The site was spotless and kept really nice, bathrooms were also very clean. The park owners at reception were very polite and helpful also offering to lend us stuff, it was are first ti.e out in a caravan so wasn't very well equipped lol.
    Would definitely recommend this site.

    Disliked: 

From the manager...

Thank you pleased you enjoyed your stay

Overall
10
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Wifi

Friendly, spacious, all the facilities were …15/08/2024

Reviewer's country: United KingdomTom W.Mobile phone iconConfirmed

  • Fully-serviced grass tent or trailer tent site
  • Recommend to friends   Visit again
  • Liked: 

    Friendly, spacious, all the facilities were clean and well-maintained. The kids loved the river and the playground and would gladly have spent entire days there instead of going out and seeing stuff.

    Disliked: 

From the manager...

Thank you , the playground and river are very popular.

Overall
10
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Excellent site exceptionally clean12/08/2024

Reviewer's country: United KingdomSarah W.Mobile phone iconConfirmed

  • Fully-serviced concrete and grass caravan site
  • Recommend to friends   Visit again
  • Liked: 

    Immaculate site and facilities, picnic area close to the river where the dogs were allowed off their leads.

    Disliked: 

    No local shop on site and the nearest one was not in walking distance

From the manager...

Thank you , we keep a small stock of essentials in our information room , with proceeds going to the ambulance . Nearest big shop isTesco in Tenbury Wells whcih is 3 miles away .

Overall
10
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Spotlessly clean, well kept site friendly …11/08/2024

Reviewer's country: United KingdomSimon A.Mobile phone iconConfirmed

  • Fully-serviced concrete and grass caravan site
  • Recommend to friends   Visit again
  • Liked: 

    Spotlessly clean, well kept site friendly staff. Perfect for a quiet getaway

    Disliked: 

From the manager...

Thank you

Overall
10
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Wifi

Site was clean, tidy and has …07/08/2024

Reviewer's country: United KingdomJoe H.Mobile phone iconConfirmed

  • Fully-serviced concrete and grass caravan site
  • Recommend to friends   Visit again
  • Liked: 

    Site was clean, tidy and has large spacious pitches, clean toilets block and good laundry facilities.

    Disliked: 

    Not advertised on main website or pitch up but Fishing is paid for and not easy to access with steps to the river bank being worn away.
    The site has rules in place including no cycling or scooting around the park except to the play park, these rules where not being enforced as children of all ages riding all over people's pitches, in to cars and in to my two year old daughter.

    Groups of people playing next to the river making loud noises till early hours in the morning.
    Groups of people sitting outside with music and chatting till early hours in the morning.
    The pub advertised on the sites main website is closed and reported by locals has been closed for a few years.
    Overall it was a let down that rules where not being enforced and wardens just don't want to upset anyone by enforcing rules, people just doing what ever they like with no consideration of others using the site.

From the manager...

Thank you for leaving your review, we are very disappointed with the comments. You have helpfully put on pictures of the information supplied in your welcome pack. This pack has local information for you and includes information about fishing and prices. The access to the river has handrails to assist getting down to the river, we have been busy this week starting , digging out and repairing the access but this is a work in progress because of the different levels of the river causing previous work to erode. We are pleased to say as part of the David Bellamy pledge, we are restoring the local Eco system at the Riverbank. Your picture shows the information on children cycling and we also have signs up, it is the parents’ responsibility to ensure their children are safe and following the instructions. We allow the children to ride slowly to the play area and this weekend weather permitting we are hoping to open our new bike riding area for the children to use.
We ask our guest to be quiet after 10am and to be considerate of other people if sitting outside enjoying their evening. If you had come to reception with concerns about noise issues late at night while you were here, we would have monitored this and spoken to other guest if we felt this was a problem
Sadly the local pubs have closed and reopened a few times, we will have this removed from our Webpage thank you for pointing this out to us , we have been so busy that we had overlooked this .
All our guest are here to enjoy their holiday in their own way, it is important to us that everybody has a good a time . We are sorry it wasn’t for you .

Overall
4
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Excellent site - will return06/08/2024

Reviewer's country: United KingdomHelen O.Mobile phone iconConfirmed

  • Fully-serviced concrete and grass caravan site
  • Recommend to friends   Visit again
  • Liked: 

    Immaculate kept site - wardens very helpful, toilets always clean and never shut for cleaning , dog walk excellent although dogs can get to river , very friendly site . We only used a pit stop to a longer destination but will return again for longer . Close to towns of Ludlow Leominster and Tenbury Wells . Lots of good relevant information on places of interest .

    Disliked: 

    No public transport

From the manager...

Thank you we look forward to seeing you again

Overall
10
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Value for money
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(No rating)
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Wifi

Staff were lovely06/08/2024

Reviewer's country: United KingdomYvonne R.Mobile phone iconConfirmed

  • Fully-serviced concrete and grass caravan site
  • Recommend to friends   Visit again
  • Liked: 

    Everything about the site was nice and the toilets and showers were lovely and clean

    Disliked: 

    Nothing to dislike

From the manager...

Thank you

Overall
10
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Quiet, well-kept site with good facilities. No walkable amenities.06/08/2024

Reviewer's country: United KingdomRachel S.Mobile phone iconConfirmed

  • Fully-serviced concrete and grass caravan site
  • Recommend to friends   Visit again
  • Liked: 

    Beautifully kept site with first rate pitch services. Very friendly and welcoming.
    Great playground for children.

    Disliked: 

    The site is divided by high hedges, whilst they give a lovely sense of privacy the downside is that you can’t see the playground from your pitch or see where children are playing.
    Children are not permitted to cycle around the site - assume this is a safety issue due to the high hedges but this is a top rated activity for my little one so it caused some disappointment.
    As motor-homers we like to be able to walk/cycle to amenities. This site was rather remote and you really need to drive to get to shops/pub etc. It was fine for our 1 night stop over but wouldn’t stay again in a motorhome.

From the manager...

Thank you , We understand the children like to ride their bikes, we are opening our new bike riding area .
We hope to see you again

Overall
8
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Really great site, immaculate facilities and friendly helpful staff06/08/2024

Reviewer's country: United KingdomDarren J.Mobile phone iconConfirmed

  • Fully-serviced concrete and grass caravan site
  • Recommend to friends   Visit again
  • Liked: 

    Friendly helpful staff, amazing location, near Tenbury wells and Ludlow, immaculate facilities, great pitches with privacy, lovely river walk, great for dogs with secure area, really fantastic 5 star place, will definitely be coming back.

    Disliked: 

    Only thing I can think of is the pub up the road is now closed so you would need to travel to eat and drink out, but this doesn't change how amazing the site is

From the manager...

Thank you we look forward to seeing you

Overall
10
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Value for money
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Wifi