Beautiful vistas with good toilet/showers. Miserable bossy staff16/08/2024
Duane B. Confirmed
-
Powered grass site
-
Recommend to friends
Visit again
-
Liked:
|
The surrounding area is obviously stunning, being north wales. The showers/toilets were brand new and very good.
|
Disliked:
|
The attitude of the staff are a bit cold. Once checked in I let my son read the site map to find our pitch. We missed a turning (both of us) and a very grumpy warden demanded to know where my pitch was. When I told him, he moaned that I had gone the wrong way. I said it didn’t really matter I could just turn around and he sulked off with a scowl. I thought there was no need for that and just left it. When I got to my pitch it was u clear of the boundary. Instead of setting up on the steep gradient, I started setting up on the flat. The woman who checked us in came up and told me I was in the wrong place. I pointed out the pitch numbers and she said the people in the pitches preceding mine had set up in the wrong place so I had to set up further along - ON THE SLOPE!! it had been a long day with 2 toddlers and so I just said ok, I’ll set up on the slope. We can roll down in our sleep!! After I set the tent up (45mins) I got a call saying I could look at another pitch. I said I’d be ok because I couldn’t be bothered to take the tent and everything down to set up again!! An hour or so later, my 3 yr old wanted to use the toilets. She started over to them. The two wardens I had already met were cleaning the toilets. The woman moaned at my 3 yr old, making her cry, telling her she can’t be wandering about. She then told me that she couldn’t be wandering around because of the cars. My daughter was crying now. Instead of saying what I wanted to, to the pair of them, I went for sarcasm and suggested I put a leash on her. She told me that if she gets ran over it was my fault. She is lucky I kept it civil because I don’t take kindly to bossy miserable people moaning at my kids. The two of them soured the stay and I’ll never go there again. It was expensive for what it was and there is sooo much choice in the area I’ll not need to go there again.
|
|
- Overall
-
4
- Location
- Value for money
- Accommodation
- (No rating)
- Facilities/activities
- Customer service
- Child friendliness
- Cleanliness
- Wifi
- (No rating)
|
Fab site and great location. Would happily stay again. Thank you.13/08/2024
Sarah W. Confirmed
-
Powered grass site
-
Recommend to friends
Visit again
-
Liked:
|
We loved it all. We arrived on time but a previous customer had not left and was still on our porch and no where to be seen. Called reception and both people I spoke to were apologetic (not needed) and found us another spot by shuffling others around. Such a relief and so helpful. The whole site was beautifully maintained. Fantastic location for amazing views and places to go visit. Showers and toilets spotlessly clean. Great sized pitches and helpful dog walks close by. Thoroughly enjoyed out stay and would recommend the site to anyone.
|
Disliked:
|
I guess with the popularity of the site increasing it would be beneficial to have a few more shower facilities but the wait wasn’t to bad. Nothing to dislike, a great place to stay.
|
|
- Overall
-
10
- Location
- Value for money
- Accommodation
- Facilities/activities
- Customer service
- Child friendliness
- Cleanliness
- Wifi
|
Excellent site, spotless facilities, friendly owners & stunning views12/08/2024
Natalie S. Confirmed
-
Unpowered grass site
-
Recommend to friends
Visit again
-
-
Liked:
|
Lovely clean campsite. Toilets and showers were spotless and there was plenty of them. Owners were really friendly and helpful and very welcoming. Tent pitches were a great size with plenty of space in between pitches.
|
Disliked:
|
Didn't really dislike anything but the only thing I would change would be to have a toilet and shower block closer to the tent pitches. All of the blocks/facilities were closer to the caravan pitches but you would assume the caravans would have toilets, so not as much need for the toilet blocks to be close by.
|
|
- Overall
-
8
- Location
- Value for money
- Accommodation
- Facilities/activities
- Customer service
- Child friendliness
- Cleanliness
- Wifi
|
Great site with excellent facilities12/08/2024
AnonymousConfirmed
-
Unpowered grass site
-
Recommend to friends
Visit again
-
Liked:
|
Great showers and dog walking field. Lots of space between tents.
|
Disliked:
|
Some road noise (stopped late at night)
|
|
- Overall
-
10
- Location
- Value for money
- Accommodation
- Facilities/activities
- Customer service
- Child friendliness
- (No rating)
- Cleanliness
- Wifi
- (No rating)
|
Great facilities and lovely field with loads of room and …12/08/2024
Simon W.Confirmed
-
Unpowered grass site
-
Recommend to friends
Visit again
-
Liked:
|
Great facilities and lovely field with loads of room and dog nearby dog walking.
|
Disliked:
|
We were on the field near the road, so it was a bit noisy, but did calm down later at night.
|
|
- Overall
-
10
- Location
- Value for money
- Accommodation
- Facilities/activities
- Customer service
- Child friendliness
- (No rating)
- Cleanliness
- Wifi
- (No rating)
|
Lovely place to stay. Clean toilets/wash room. Amenities to wash …10/08/2024
Anonymous Confirmed
-
Unpowered grass site
-
Recommend to friends
Visit again
-
Liked:
|
Lovely place to stay. Clean toilets/wash room. Amenities to wash dishes, clothes, even an iron and ironing board. Everyone friendly.
|
Disliked:
|
–
|
|
- Overall
-
10
- Location
- Value for money
- Accommodation
- Facilities/activities
- Customer service
- Child friendliness
- (No rating)
- Cleanliness
- Wifi
|
Very well kept site and very clean all the time. …10/08/2024
Krzysztof Z.Confirmed
-
Fully-serviced grass tent site
-
Recommend to friends
Visit again
-
Liked:
|
Very well kept site and very clean all the time. Lots of room to play on the field, modern and clean toilet blocks, fun games room. Also no problems with WiFi.
|
Disliked:
|
Just a weather :)
|
|
- Overall
-
10
- Location
- Value for money
- Accommodation
- Facilities/activities
- Customer service
- Child friendliness
- Cleanliness
- Wifi
|
Clean excellent camp site well appointed with stunning views.09/08/2024
AnonymousConfirmed
-
Powered grass site
-
Recommend to friends
Visit again
-
Liked:
|
The site is surrounded by stunning views and is really central to lots of places to see and visit. The campsite is immaculate, well laid out and cared for. The staff were lovely friendly but not intrusive, which we liked. The shower n wet, rooms were great with one of them best powerful showers I have come across in all the years of camping.
|
Disliked:
|
No dislikes we had a great stay
|
|
- Overall
-
8
- Location
- Value for money
- Accommodation
- Facilities/activities
- Customer service
- Child friendliness
- Cleanliness
- Wifi
|
Lovely facilities09/08/2024
Richard K. Confirmed
-
Powered grass site
-
Recommend to friends
Visit again
-
|
- Overall
-
10
- Location
- Value for money
- (No rating)
- Accommodation
- (No rating)
- Facilities/activities
- (No rating)
- Customer service
- (No rating)
- Child friendliness
- (No rating)
- Cleanliness
- (No rating)
- Wifi
- (No rating)
|
The campsite is in a lovely location,the site is very …07/08/2024
Anonymous Confirmed
-
Powered grass site
-
Recommend to friends
Visit again
-
-
Liked:
|
The campsite is in a lovely location,the site is very well maintained at all times eg grounds and toilets helpful and friendly staff.we didn't like our pitch so rang up the staff and was happy to sort it out straight away. There is alot to do around there zip world amazing, Castles, beaches not to far and also local shops just a sort drive away. Will go there again.
|
Disliked:
|
Not any dislikes, only thing I would ask for is there more bins as there's only the one area for bins but not a problem.
|
|
- Overall
-
10
- Location
- Value for money
- Accommodation
- Facilities/activities
- Customer service
- Child friendliness
- Cleanliness
- Wifi
|
Thank you for sharing your experience. We’re glad you enjoyed the beautiful surroundings and the new shower and toilet facilities. However, we’re truly sorry to hear about the interactions with our staff and the challenges with your pitch. This is not the level of service we strive to provide, and we’ll be addressing these issues with our team to ensure a better experience for future guests. Your feedback is important to us, and we appreciate you bringing this to our attention.