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Feefo service rating

Perran Quay Touring Holiday Park

9.5
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From £22/€24.71/$39.98/US$29.46/CA$38.28/CHF26.75/SEK250.07/DKK183.88/NOK260.01/ISK3,976/ARS2,379.99/CLP22,529/PEN106.17/NZ$42.02/ZAR445.27/PLN110.34/R$156.63/CZK645.69/RSD2,905/HUF8,919.55/RUB2,223.93/CN¥193.80 (for 1 night, 2 adults)

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Grass pitch near the bar/restaurant

General

  • Friendly family-run park between Newquay and Perranporth
  • On-site bar and restaurant serving homemade food and Cornish cider
  • Heated outdoor pool with terrace overlooking scenic countryside

Prepare for a warm friendly welcome and smart facilities at Perran Quay Touring Holiday Park, set between Newquay and Perranporth and under new management since 2015.

The considerate family team at Perran Quay have set everything up for their guests' comfort, ensuring well-maintained amenities with free hot showers, a disabled shower and toilet including baby changing facilities, an undercover washing-up area with plenty of hot water, a chemical disposal point and a launderette with coin-operated washing machines and tumble dryers.

The site's bar and restaurant, the Braefel Inn, is a local pub serving up Cornish ale and cider, homemade food and steak deals at a price that will make city folk swoon... The pub is thoroughly family-friendly too, and has a small arcade for the kids as well as drawing activities to keep them entertained while you try all the Cornish cider.

A new heated pool was added in 2018, to the rear of the inn and overlooking the roof terrace: have a dip then settle down on the terrace to soak up spectacular scenery of the Cornish countryside along with your drink.

Perran Quay is in an elevated position overlooking the Cornish countryside but is flat and level. A shop is in reception, stocking essentials for convenience (a supermarket is easily accessible just down the road).

Please note

The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Entertainment and activities are available between 26/07 and 28/08.

Bookings must not be for more than 21 consecutive nights.

The outdoor swimming pool is open between 01/04 and 30/09 (subject to weather conditions).

The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

Bookings must not consist of more than 1 different households.

Under 18s must be accompanied by their parents or legal guardians.

Single-sex bookings of 3 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.

Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.

Group bookings of 4 or more adults are not permitted (couples and immediate family members excepted).

Group bookings of 3 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.

The restaurant is open between 01/04 and 30/08.

No bachelor/bachelorette parties permitted via Pitchup.com.

Coronavirus updates: The toilet and shower blocks are open, with increased cleaning and monitored access (this also includes disabled toilets, washing-up area and launderette).

The outdoor swimming pool is open, but must be booked (in hourly times slots, from 8am to 7pm).

The Braefel Inn is not currently open.

Full site rules will be sent by email upon booking.


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Depart: (2 nights)
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Reviews

9.5

Overall rating based on 78 reviews

 

95% would recommend this site to a friend.

92% would stay here again.

  86% described as Peaceful ?

More ratings

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Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi



Only showing reviews for last 18 months.

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Excellent08/11/2020

Reviewer's country: United Kingdommarion j.Mobile phone iconConfirmed

  • Fully-serviced grass and gravel touring pitch
  • Recommend to friends   Visit again
  • Liked: 

    Very friendly love family, very clean facilities, pitches setup very well. Made to feel right at home. Would definitely recommend and most definitely will return.

    All the very best
    Bruce,Marion

    Disliked: 

Overall
10
Location
Value for money
Accommodation
Facilities/activities
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Child friendliness
(No rating)
Cleanliness
Wifi
Default avatar

Great place to stay and felt like a safe site04/10/2020

Reviewer's country: United KingdomMatthew A.Mobile phone iconConfirmed

  • Fully-serviced grass and gravel touring pitch
  • Recommend to friends   Visit again
  • Liked: 

    The site, the facilities were very clean lovely showers and toilets, especially like the pizzas put on delivered direct to the pitch you were at.

    Disliked: 

From the manager...

Thank you so much for your lovely review! We are so glad you had a lovely holiday, and that you enjoyed our pizza takeaway service!

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
(No rating)
Default avatar

fab centrally located site with clean facilities and friendly staff02/10/2020

Reviewer's country: United Kingdomjulie g.Mobile phone iconConfirmed

  • Electric grass tent or trailer tent pitch
  • Recommend to friends   Visit again
  • Liked: 

    Everything. Clean site. Great welcome, well organised and great clean facilities. Well organised in spite of covid and socially distanced and compliant. Central location to local fabulous beaches.

    Disliked: 

    Nothing

From the manager...

Thank you so much for taking the time to leave us a 10/10 review! We really appreciate this and are glad you enjoyed your stay with us!

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi
(No rating)

Facilities were good & very clean02/10/2020

Reviewer's country: United KingdomLeanne P.Mobile phone iconConfirmed

  • Fully-serviced grass and gravel touring pitch
  • Recommend to friends   Visit again
  • Liked: 

    Facilities were good & very clean

    Disliked: 

    Site location wasn’t for us, couldn’t walk anywhere for local shops or food as it was just off a busy main road with no footpaths. On site pub was closed and a pub in Goonhavern wasn’t serving food but did find a lovely restaurant called the The Smugglers Den which you had to drive too.

From the manager...

Hi Leanne,

Thank you for taking the time to leave us this review! We're glad that you found our site to be clean and the facilities good as well!

I'm really sorry that the location of our site did not work for you guys! As much as we take on board all notes given to us by our lovely guests so that we can adapt onsite and improve where we feel we should, unfortunately the location of the site is not something that we can change. From the looks of reviews we get, it really works for some people as we are centralised to a few hotspots in Cornwall, and doesn't work for others! With that being said, if you had any suggestions, that we could make our location clearer to people before they book we would be more than happy to take this on board! We do advertise where we can on all of our platforms, and our address can be searched from a search engine to gain an understanding of where we are. We also have a bus stop directly outside of the campsite which takes you into Newquay and the other route will take you into Truro, which we believe is an excellent facility we are so lucky to be able to provide!

We do also state that the pub is only seasonal, and as much as we would love to have this as an all year round facility, this just isn't viable for us, but this is known to our guests who come and stay with us. We also have a dog walk/foot path onsite which can take you into Perranporth (although it is a long walk so understandably this isn't for everyone). This is clearly signposted around site, and is shown on the map that you received in your welcome pack on the day of arrival before you were walked to your pitch :)

I've noticed that you stayed on one of our fully serviced hardstanding pitches, which we really do pride ourselves on and have lovely comments made about them, so I just wanted to question why there was a rating of 6/10 given for the quality of accommodation? As you stayed in your own motorhome I can only assume this was based on the pitch. If you feel there are improvements we could make on these pitches we would love to know, so we can continue to improve where our guests feel we need to!

Thank you for staying with is here at Perran Quay and for taking the time to leave us a review, and we really hope you are staying safe at these times!

Overall
4
Location
Value for money
Accommodation
Facilities/activities
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(No rating)
Cleanliness
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(No rating)

Great site, very clean, staff were helpful.02/10/2020

Reviewer's country: United KingdomJeanette M.Mobile phone iconConfirmed

  • Fully-serviced grass and gravel touring pitch
  • Recommend to friends   Visit again
  • Liked: 

    The pool, cleanliness of the site, super hot showers, observed social distancing very well.

    Disliked: 

From the manager...

Hi Jeanette,

Thank you so much for this lovely review! We're happy you had a nice stay with us!

Overall
8
Location
Value for money
Accommodation
(No rating)
Facilities/activities
(No rating)
Customer service
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(No rating)
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Wifi
(No rating)

Great location with everything we needed!29/09/2020

Reviewer's country: United KingdomElla S.Mobile phone iconConfirmed

  • Electric grass tent or trailer tent pitch
  • Recommend to friends   Visit again
  • Liked: 

    We enjoyed everything about our stay at the campsite. The staff were great and we loved the family feel of the site - we felt welcome and happy during our trip. The toilet and washing up facilities were fab and we really benefitted from the dog walk sign posted around the site. The takeaway pizza was well priced and delicious too! All in all great stay and we would definitely recommend - thank you :)

    Disliked: 

From the manager...

Hi Ella,

Thank you so much for the really amazing review! We really appreciate you taking the time to do this for us and are so happy you had a wonderful stay! We are looking forward to seeing you again!

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
(No rating)

Nice clean &tidy site good facilities,27/09/2020

Reviewer's country: United KingdomPatricia S.Confirmed

  • Electric grass touring pitch
  • Recommend to friends   Visit again
  • Liked: 

    Nice clean &tidy site good facilities,

    Disliked: 

    Nothing

From the manager...

Hi Patricia,

Thank you so much for this lovely review! We're so delighted that you had a lovely stay with us!

Overall
10
Location
Value for money
Accommodation
Facilities/activities
(No rating)
Customer service
Child friendliness
Cleanliness
Wifi
Anonymous user

Fantastic campsite, facilities clean, Kids loved the playground27/09/2020

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Electric grass tent or trailer tent pitch
  • Recommend to friends   Visit again
  • Liked: 

    Very clean, nicely laid out, amazing bath and the pool was great. The kids loved the playground and all the different animal statues around.

    Disliked: 

From the manager...

Thank you so much for your lovely 10/10 review! We're so grateful that you took the time to do this for us! We hope to see you again soon!

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
(No rating)

As above27/09/2020

Reviewer's country: United KingdomAaron H.Mobile phone iconConfirmed

  • Electric grass touring pitch
  • Recommend to friends   Visit again
  • Liked: 

    Great location, staff very friendly, nice and clean, shower block amazing, loads of hot water.

    Disliked: 

    Could do with wi-fi.

From the manager...

Hi Aaron,

Thank you so much for your 10/10 review and kind words, I'm so glad there was so much that you enjoyed about your stay with us! I'm really sorry that we weren't able to offer you WiFi on your stay. The speeds that we can currently get in this area just aren't strong enough for site wide WiFi, but we are always looking into other options and hope that it is something we could offer in the future!

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
(No rating)
Default avatar

Good site with large level pitches and friendly staff26/09/2020

Reviewer's country: United KingdomAlbert S.Confirmed

  • Fully-serviced grass and gravel touring pitch
  • Recommend to friends   Visit again
  • Liked: 

    Very good sized pitches.refurbished mens shower block. Very nice family bathroom.Good shrub planting throughout the site.

    Disliked: 

    Push button showers.Shower block externally need some TLC.No WiFi.

From the manager...

Thank you so much for taking the time to leave us this review and some kind words! We're so glad that you had a nice stay with us! I'm so happy you liked the newly refurbished Men's shower block and family bathroom we have onsite.

As you can see from your stay we have started the refurb of the outside of the toilet block, and will continue the hard work we do through the winter and hope that you can see the changes on your next stay with us! :)

Unfortunately, at the moment, the speeds that are available at the area we are positioned just aren't strong enough to be able to offer site wide WiFi, which is something we would hope for in the future!

Overall
8
Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
(No rating)
Child friendliness
(No rating)
Cleanliness
Wifi
(No rating)

Features

Leisure on park

Bar or club house

Cycle hire

Evening entertainment

Fishing

Fitness centre

Indoor swimming pool

Kids' club

On-site restaurant/cafe

Outdoor swimming pool

Playground

Recreation room/arcade

TV room

Takeout

Tennis

Watersports

Amenities on park

Bath available

Car parking by site/unit

Composting toilet

Drying room

Free wifi

Grocery store

Ice pack freezing

Internet access

Laundromat

Parent & baby washroom

Payphone

Pick-up from public transport

Portaloo

Pub toilets

Restrooms

Shower available

Washing-up area

Wheelchair access

Wifi

Groups welcome

Family friendly

Motorcycle friendly

Single-sex groups welcome

Student groups welcome

Rules

Barbecue grills allowed

Barbecue provided

Campfires allowed

Commercial vehicles allowed

Dogs allowed

Dogs allowed all year

Utilities

Charging facilities

Communal fridge

Dump station

No drinkable water point

No hot water

No running water

Propane/gas cylinders available

Recycling available

Renewable energy

Nearby amenities

Bar nearby

Convenience store nearby

Public transportation nearby

Type

Large (51-200 sites)

Pub campground

Nearby leisure

Cycle hire nearby

Fishing nearby

Golf nearby

Horseback riding nearby

Indoor pool nearby

Leisure/theme park nearby

Mountain biking nearby

Restaurant nearby

Surf school nearby

Tennis nearby

Watersports nearby

Touring and motorhomes

Seasonal sites

Tourer storage facilities

Location

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This site does not currently take bookings here on Pitchup.com.
[[ place.name ]]
  • Hendra Croft, Rejerrah, Newquay, Cornwall, England, TR8 5QP
  • Timezone Europe/London GMT (GMT+00:00)   GPS 50.3575°N 5.0924°W

Nearest transport

Coach stations
Newquay Bus Station — 6.2 kilometres
Newquay: Porthfour Turn Coach Stop — 7.2 kilometres
St Columb Minor (Cornwall): Church St Coach Stop — 7.4 kilometres
Train stations
Newquay Rail Station — 6.5 kilometres
Quintrell Downs Rail Station — 6.9 kilometres
Truro Rail Station — 10.6 kilometres
Ferry ports
Tolverne Ferry Landing — 15.8 kilometres
Trelisick Ferry Landing — 16.3 kilometres
Philleigh King Harry Ferry Landing — 16.4 kilometres
Airports
Newquay St Mawgan Airport — 11.8 kilometres
Penzance Airport — 39.6 kilometres

Directions


Please note: All distances on this page are calculated "as the crow flies" - please check actual distance depending on your mode of travel using the Get directions button above.

Local attractions

Prepare for a busy Cornish holiday doing exactly what you please – cliff walks, swimming, surfing, fishing, golfing or heritage hunting: Perran Quay Touring Holiday Park is only a few miles from Newquay and the illustrious north Cornish coast, and pretty much anywhere in Cornwall can be reached within an hour's drive.

The local towns of Newquay and Perranporth should be first on the itinerary: Newquay for its world-famed surf, zoo and the Blue Reef Aquarium; and Perranporth for a somewhat quieter surfing (or kitesurfing) experience at first-rate Perranporth Beach and another Cornish cider at The Watering Hole, the only pub in the country right on a beach.

If you want to walk between the two, the South West Coast Path route runs for about 12 and a half fairly strenuous miles, leaving from Newquay harbour and crossing Fistral beach, another hallowed place for Cornwall surf. From here, pad across the Site of Special Scientific Interest of West Pentire headland for fab floral views, and then onto the towering dunes of Perran Sands and Holywell: yet another Cornish cider will be much deserved after your climb.

On Newquay’s outskirts, the Lappa Valley Steam Railway is a chuffing good day out, in a location with rides, a boating lake, play areas, crazy golf, indoor play carriages, nature trails and a toddlers' maze alongside its woodland miniature railway.

Must see

  • Lappa Valley Steam Railway (3.5 kilometres)
  • Newquay Zoo (6.2 kilometres)
  • Blue Reef Aquarium (6.4 kilometres)

National Trust

  • Trerice (4.9 kilometres)
  • Carnewas and Bedruthan Steps (14.4 kilometres)

Cycle routes

Find local routes on the National Cycle Network - over 12,000 miles of cycling routes.

Please note: All distances on this page are calculated "as the crow flies" - please check actual distance depending on your mode of travel.

Policies

Permitted arrival/departure time

Camping and touring
Arrive:  2 p.m. –  8 p.m.
Depart by:  10 a.m.

Perran Quay Touring Holiday Park cancellation policy

No refunds within 4 weeks of arrival date.

Bookings cannot be amended within 60 day(s) of arrival.

No refunds/discounts for inclement weather, late arrivals or early departures.

If you need to cancel or amend your booking, please give as much notice as possible so that someone else has the chance to book. You may wish to buy holiday insurance for cancellations and for your property/injury whilst away.

Please note that your deposit is paid to Pitchup.com and is non-refundable.

Payment

Deposit transferable during COVID-19. Perran Quay Touring Holiday Park will debit the balance from your card 4 weeks before arrival, or if the arrival date is sooner than 4 weeks then the balance will be taken immediately.

Hired accommodation: £50.00 ($91.96) damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.

Sites: a £10.00 ($18.39) deposit is required on arrival and will be refunded on departure when returning the gate badge/barrier pass/toilet keys.

Deposit transferable during COVID-19.

You can also opt to pay the full amount at the time of your booking.

Payment methods accepted on the park

Cash
Visa
MasterCard
Maestro

Terms and conditions

Site booking terms and conditions

  • Does Perran Quay Touring Holiday Park have a swimming pool? Yes View all features
  • Is Perran Quay Touring Holiday Park dog friendly? Yes View all features
  • What attractions are near Perran Quay Touring Holiday Park? Prepare for a busy Cornish holiday doing exactly what you please – cliff walks, swimming, surfing, fishing, golfing or heritage hunting: Perran Quay Touring Holiday Park is only a few miles from … Read more
  • When can I check in and check out of Perran Quay Touring Holiday Park?
    Camping and touring
    Arrive:  2 p.m. –  8 p.m.
    Depart by:  10 a.m.
    Read more
  • How much does it cost to stay at Perran Quay Touring Holiday Park? From $39.98 (for 1 night, 2 adults) - prices may change depending on your dates and party. Check prices and availability

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Terms and conditions

Please read the park terms and conditions below and the Pitchup.com terms and conditions.

Admission
Admission is only permitted after registering at reception.

Safety
Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

General
Bookings are nominative and non-transferable.

Changes to your holiday
Bookings cannot be amended within 60 day(s) of arrival.

General
Bookings must not be for more than 21 consecutive nights.

Coronavirus
Bookings must not consist of more than 1 different households.

Vehicles
Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.

Dogs
Dogs must be kept on leashes and supervised at all times.

General
Entertainment and activities are available between 26/07 and 28/08.

Safety
Firearms are not permitted.

Occupancy
Group bookings of 3 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.
Group bookings of 4 or more adults are not permitted (couples and immediate family members excepted).

Dogs
Guide dogs are allowed on site free of charge.

Hired accommodation
Hired accommodation: £50.00 ($91.96) damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.

General
In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures
Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Extras
Motorcycle(s) can be brought instead of the car(s) included.

Occupancy
No bachelor/bachelorette parties permitted via Pitchup.com.

Arrivals and departures
No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles
No vehicle movement between midnight and 6 a.m..
Only one car is to be parked at the site. Extra vehicles must be parked in the designated area.

Pool
Only park guests are authorized to use the pool.

Safety
Open fires are prohibited.

General
Quiet hours must be respected between 11 p.m. and 8 a.m..
Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.

Reception
Reception is open from 10 a.m. to 3 p.m. between 01/10 and 15/07.
Reception is open from 8 a.m. to 6 p.m. between 16/07 and 30/09.
Reception is unmanned after 5 p.m.. Please inform the park while on your way there should you expect to arrive after this time, so that the team can provide information about your unit/pitch.

Occupancy
Single-sex bookings of 3 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.

Sites
Sites: a £10.00 ($18.39) deposit is required on arrival and will be refunded on departure when returning the gate badge/barrier pass/toilet keys.

Vehicles
The car is only included in the rate if you are travelling with a camper, trailer tent or tent. Cars are not permitted when travelling with a motorhome/RV.

General
The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.

Pool
The outdoor swimming pool is open between 01/04 and 30/09 (subject to weather conditions).

General
The restaurant is open between 01/04 and 30/08.

Occupancy
The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Dogs
The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

Admission
Under 18s must be accompanied by their parents or legal guardians.

Sites
Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.

Arrivals and departures
Units will be allocated on arrival.

Visitors
Visitors’ cars are not permitted on site.
Visitors must leave the premises by 10 p.m..
Visitors must register at reception and pay their fee.

Sites
You must follow management instructions when setting up your tent/rig and related equipment.

Additional terms

The shop and the café are open from the end of July to the beginning of September.

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