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Feefo service rating

Retanna Holiday Park

8.9

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General

  • Friendly park in a Cornish wildlife haven
  • Halfway between Helston and Falmouth
  • Large playground, games field, family games room and shop

Retreat to Retanna Holiday Park, where the emphasis is on friendly service and maximum R and R in quietly beautiful surroundings. There’s no rowdy entertainment or bar here, just rabbits hopping around the neighbouring fields (and there are no dogs allowed)...

The modern facilities include a smart ablutions block with free hot showers, a laundry room, fridge freezer and washing up area. There’s a large playground for the kids, a recreational field, family games room and a shop.

Let the owners know your preferences in terms of pitch location (quiet, near to the facilities or play area, etc - just use the 'Special requests' box on the booking page) and they’ll do their utmost to make your dreams come true.
Free wifi is available throughout the park.


Arrive:
Depart: (2 nights)
Party:

Edit search…

Click/tap once to select your first day, and again for your departure day.


Booking as a group?

Reviews

8.9

Overall rating based on 59 reviews

 

88% would recommend this site to a friend.

86% would stay here again.

  82% described as Peaceful ?

More ratings

Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi



Only showing reviews for the last 30 months.

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Anonymous user

A very quiet stay (which suits us fine!!!) as we …29/12/2020

Reviewer's country: United KingdomAnonymousConfirmed

  • Electric grass and gravel motorhome pitch
  • Recommend to friends   Visit again
  • Liked: 

    A very quiet stay (which suits us fine!!!) as we were the only tourers staying over the same period of days as us. Wifi fantastic to have, excellent reception. Toilets etc opened but we chose to only use the facilities in our motorhome. (Covid 19) The male member of staff that was on duty was also very helpful. Pitch fairly level.

    Disliked: 

    Perhaps proper taps that you can attach a hose to better for motorhomes and, maybe think of grey water waste disposal for motorhomes although we just used our bowl.

Overall
8
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

Friendly staff,quiet location.13/11/2020

Reviewer's country: United KingdomMichael T.Confirmed

  • Electric grass and gravel motorhome pitch
  • Recommend to friends   Visit again
  • Liked: 

    Friendly staff,quiet location.

    Disliked: 

    Poor onsite WiFi signal,No mobile phone or mobile WiFi signal.couldn't go online at all.
    As O understand it site WiFi wipes out mobile signals ,as we often have this problem on sites with WiFi. Site WiFi very weak.

Overall
8
Location
Value for money
Accommodation
Facilities/activities
(No rating)
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi
(No rating)

Friendly welcome, clean facilities, large open area, we were left …31/10/2020

Reviewer's country: United KingdomAnnmarie P.Mobile phone iconConfirmed

  • Electric grass tent, trailer tent or touring caravan pitch
  • Recommend to friends   Visit again
  • Liked: 

    Friendly welcome, clean facilities, large open area, we were left to get on with our holiday but knew help was on hand if we needed it. Although weather not great was given advice where to pitch out of wind and pitches didn’t get too soggy.

    Disliked: 

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
Anonymous user

Nothing31/10/2020

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Electric grass and gravel motorhome pitch
  • Recommend to friends   Visit again
  • Liked: 

    Nothing

    Disliked: 

    Muddy field more conducive to caravans than Motorhomes too far from facilities

Overall
4
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi
(No rating)

I’d recommend this site to everyone. Great location for exploring11/10/2020

Reviewer's country: United KingdomRichard T.Mobile phone iconConfirmed

  • Non-electric grass tent, trailer tent or touring caravan pitch
  • Recommend to friends   Visit again
  • Liked: 

    Excellent facilities, very friendly staff who made me feel very welcome.

    Disliked: 

    Nothing disliked it was all good for me

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi

Facilities were very clean and friendly staff.23/09/2020

Reviewer's country: United Kingdomfred a.Confirmed

  • Electric grass and gravel motorhome pitch
  • Recommend to friends   Visit again
  • Liked: 

    It was a wonderful stay the staff were excellent made us so welcome.

    Disliked: 

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
Anonymous user

Convenient location for exploring SW coast path. On a good …22/09/2020

Reviewer's country: United KingdomAnonymousConfirmed

  • Electric grass tent, trailer tent or touring caravan pitch
  • Recommend to friends   Visit again
  • Liked: 

    Convenient location for exploring SW coast path. On a good bus route. (But not used this time). Friendly, helpful staff.

    Disliked: 

    The number of pitches indicate that it could get be extremely busy in a “normal” high season.

Overall
10
Location
Value for money
(No rating)
Accommodation
(No rating)
Facilities/activities
(No rating)
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi
Anonymous user

Space20/09/2020

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Electric grass tent, trailer tent or touring caravan pitch
  • Recommend to friends   Visit again
  • Liked: 

    Space

    Disliked: 

Overall
8
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

would defiantly go again,lots to do and visit18/09/2020

Reviewer's country: United KingdomCarl H.Mobile phone iconConfirmed

  • Electric grass tent, trailer tent or touring caravan pitch
  • Recommend to friends   Visit again
  • Liked: 

    Spotless amenities ,friendly and helpful staff

    Disliked: 

    none

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
Anonymous user

Location good.17/09/2020

Reviewer's country: United KingdomAnonymousConfirmed

  • Electric grass and gravel motorhome pitch
  • Recommend to friends   Visit again
  • Liked: 

    Location good.

    Disliked: 

    Unable to connect hose for water.
    Wi-fi not working - password no good,
    Quite a bit of litter around pitches.

Overall
6
Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi

Features

Coronavirus

Check-in: self check-in (unattended)

Disinfectant sprays and wipes provided

Hand sanitizing stations

Leisure on park

Bar or club house

Cycle hire

Evening entertainment

Fishing

Fitness centre

Indoor swimming pool

Kids' club

On-site restaurant/cafe

Outdoor swimming pool

Playground

Recreation room/arcade

TV room

Takeout

Tennis

Watersports

Amenities on park

Bath available

Car parking by site/unit

Composting toilet

Drying room

Free wifi

Grocery store

Ice pack freezing

Internet access

Laundromat

Parent & baby washroom

Payphone

Pick-up from public transport

Portaloo

Pub toilets

Restrooms

Shower available

Washing-up area

Wheelchair access

Wifi

Groups welcome

Family friendly

Motorcycle friendly

Rallies welcome

Scouts welcome

Single-sex groups welcome

Student groups welcome

Rules

Barbecue grills allowed

Barbecue provided

Campfires allowed

Commercial vehicles allowed

Dogs allowed

Dogs allowed all year

Camping 2.0

Jumbo tent sites

Themes

Peaceful

Wildlife haven

Utilities

Charging facilities

Communal fridge

Dump station

No drinkable water point

No hot water

No running water

Propane/gas cylinders available

Recycling available

Renewable energy

Nearby amenities

Bar nearby

Public transportation nearby

Type

Small (11-25 sites)

Nearby leisure

Cycle hire nearby

Fishing nearby

Golf nearby

Horseback riding nearby

Indoor pool nearby

Leisure/theme park nearby

Restaurant nearby

Sailing nearby

Surf school nearby

Watersports nearby

Touring and motorhomes

Seasonal sites

Tourer storage facilities

Location

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This site does not currently take bookings here on Pitchup.com.
[[ place.name ]]
  • Edgcumbe, Falmouth, Cornwall, England, TR13 0EJ
  • Timezone Europe/London GMT (GMT+00:00)   GPS 50.1527°N 5.2057°W

Nearest transport

Coach stations
Rame Cross (Cornwall): Coach Stop — 1.9 kilometres
Helston: Coinagehall Street Coach Stop — 7.7 kilometres
Penryn (Cornwall), Penryn Bridge Coach Stop — 7.9 kilometres
Train stations
Penryn Rail Station — 7.0 kilometres
Penmere Rail Station — 8.8 kilometres
Redruth Rail Station — 9.1 kilometres
Ferry ports
Helford Passage Ferry Landing — 8.1 kilometres
Helford Village Ferry Landing — 8.2 kilometres
Ponsharden Ferry Landing — 8.5 kilometres
Airports
Penzance Airport — 22.5 kilometres
Land's End St Just Airport — 33.5 kilometres
Newquay St Mawgan Airport — 35.8 kilometres

Directions


Please note: All distances on this page are calculated "as the crow flies" - please check actual distance depending on your mode of travel using the Get directions button above.

Local attractions

Halfway between Helston and Falmouth, Retanna Holiday Park’s location is brilliant for exploring all the best-loved towns in Cornwall, plus the craggy coves, quaint fishing villages and subttropical gardens of the Lizard Peninsula.

Porthleven, Praa Sands and Falmouth offer miles of golden sands that are great for families and surfers alike, and all manner of watersports can be found in the surrounding area.

Several tourist magnets are very close to Retanna: the National Seal Sanctuary in the lovely village of Gweek, the mining museum, gold panning and ghost tours at Poldark Mine, and the eclectic amusements of the Flambards theme park. Visitors prepared to venture a little further will find Cornish classics such as the Eden Project, Lands End and the Minack Theatre less than an hour away.

Must see

  • National Seal Sanctuary (6.4 kilometres)
  • Flambards (7.9 kilometres)
  • Trebah Garden (7.9 kilometres)

National Trust

  • Glendurgan Garden (7.8 kilometres)
  • Cornish Mines and Engines (9.3 kilometres)

Cycle routes

Find local routes on the National Cycle Network - over 12,000 miles of cycling routes.

Please note: All distances on this page are calculated "as the crow flies" - please check actual distance depending on your mode of travel.

Policies

Permitted arrival/departure time

Camping and touring
Arrive:  4 p.m. –  8 p.m.
Depart by:  noon

Please call on arrival and wait in the car park, a member of staff will come meet you and show you to your pitch.

Retanna Holiday Park cancellation policy

No refunds within 1 day of arrival date.

30 - 21 days before arrival : 40% of the balance will be retained.
20 - 10 days before arrival : 60% of the balance will be retained.
2 - 9 days before arrival : 80% of the balance will be retained.

Changes cannot be made once you have booked.

No refunds/discounts for inclement weather, late arrivals or early departures.

If you need to cancel or amend your booking, please give as much notice as possible so that someone else has the chance to book. You may wish to buy holiday insurance for cancellations and for your property/injury whilst away.

Please note that your deposit is paid to Pitchup.com and is non-refundable.

Payment

Deposit transferable during COVID-19. Retanna Holiday Park will debit the balance from your card 30 days before arrival, or if the arrival date is sooner than 30 days then the balance will be taken immediately.

Deposit transferable during COVID-19.

You can also opt to pay the full amount at the time of your booking.

Payment methods accepted on the park

PayPal
Visa
MasterCard
Maestro

Terms and conditions

Site booking terms and conditions

  • Does Retanna Holiday Park have a swimming pool? No View all features
  • Is Retanna Holiday Park dog friendly? Yes View all features
  • What attractions are near Retanna Holiday Park? Halfway between Helston and Falmouth, Retanna Holiday Park’s location is brilliant for exploring all the best-loved towns in Cornwall, plus the craggy coves, quaint fishing villages and subttropical gardens of the Lizard … Read more
  • When can I check in and check out of Retanna Holiday Park?
    Camping and touring
    Arrive:  4 p.m. –  8 p.m.
    Depart by:  noon

    Please call on arrival and wait in the car park, a member of staff will come meet you and show you to your pitch.

    Read more

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Terms and conditions

Please read the park terms and conditions below and the Pitchup.com terms and conditions.

Admission
Admission is only permitted after registering at reception.
All guests spending the night at the park must present their ID at the reception desk and sign registration forms.

Coronavirus
All onsite food and drink establishments are closed due to restrictions imposed by the coronavirus outbreak.

Safety
Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

Changes to your holiday
Changes cannot be made once you have booked.

Dogs
Dogs must be kept on leashes and supervised at all times.

Safety
Firearms are not permitted.

Occupancy
Group bookings of 3 or more adults are not permitted (couples and immediate family members excepted).

General
In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures
Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles
Only one car is to be parked at the site. Extra vehicles must be parked in the designated area.

Safety
Open fires are prohibited.

General
Quiet hours must be respected between 10 p.m. and 8:30 a.m..

Occupancy
Single-sex bookings of 3 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.

Coronavirus
The games room is closed due to restrictions imposed by the coronavirus outbreak.

General
The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.

Admission
Under 18s must be accompanied by their parents or legal guardians.

Visitors
Visitors must register at reception and pay their fee.

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