Great site in a brilliant location.
Daniel H.
Επιβεβαιώθηκε
- Θέση σε γρασίδι με ρεύμα (απαγορεύονται τα κατοικίδια)
- Προτείνεται σε φίλους Θα το επισκεπτόμουν ξανά
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Μετάφραση (Με την υποστήριξη του Google Translate)Μου άρεσε: The swimming pool and onsite shop were great. The location is beautiful and the shower and toulet blocks were good.
Δεν μου άρεσε: Some of the rules seemed to be relaxed for some campers.
Overall opinion was really disappointing overall.
Olly F.Επιβεβαιώθηκε
- Θέση σε γρασίδι με ρεύμα (απαγορεύονται τα κατοικίδια)
- Προτείνεται σε φίλους Θα το επισκεπτόμουν ξανά
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Μετάφραση (Με την υποστήριξη του Google Translate)Μου άρεσε: The beach down the road.
Δεν μου άρεσε: The tent pitches are a joke for what they charge.
The prices in the shop and food stalls is beyond extortionate.
Horrible swimming pool with a ridiculous booking system that depends on you having internet signal and a lot of patience.
Hello Olly, Thank you for your review however I am disappointed to read your comments. I’m not sure what pitch you were on, but we have a variety of pitches with different facilities and sizes throughout our site. Our prices are based upon what facilities you have on your pitch and the number of people you have on the booking. We communicate our pitch sizes to our guests in emails and there is also an option to ‘Pick a Pitch’ so you can select one that suits your needs. If you did not decide to pick your pitch you would have been randomly allocated whichever pitch we had available at the time of booking.
Our shop and food stalls are independent of Trevornick Holiday Park and we do not manage their prices. We have had many positive comments regarding our shop and food stalls this season, so I am surprised you had such strong negative opinions towards them.
In terms of our swimming pool, during the peak season, we run a booking system to ensure all guests get access to the pool during their stay. We are a large site with many guests and want to make sure everyone can use the facilities. The booking system can be easily booked 48 hours in advance on our app, over the phone, or in person in our reception which is open until 9 pm each day. As well as the booking system we have a walk-in line for each session that allows guests to use the pool without booking if there is space. On most occasions, we are able to get all guests in on their desired swim session. We’ve had many positive reviews about our new pool system as it gives guests a better experience.
Would 100%recommend!
Kate H.Επιβεβαιώθηκε
- Ενοικιαζόμενη σκηνή με 3 υπνοδωμάτια (φιλικό προς τα κατοικίδια)
- Προτείνεται σε φίλους Θα το επισκεπτόμουν ξανά
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Μετάφραση (Με την υποστήριξη του Google Translate)Μου άρεσε: It was a fantastic site with good, clean facilities. Great location for exploring the local area. We stayed in a ready tent which was clean and well equipped.
Δεν μου άρεσε: Nothing!
Thank you Kate. We appreciate you taking the time to leave us a review. I'm glad you enjoyed your ready tent and had a good holiday. We hope to see you again. Take care!
- Θέση σε γρασίδι με ρεύμα (απαγορεύονται τα κατοικίδια)
- Προτείνεται σε φίλους Θα το επισκεπτόμουν ξανά
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Μετάφραση (Με την υποστήριξη του Google Translate)Μου άρεσε: Very clean and tidy, very friendly staff , lots to do for children
Δεν μου άρεσε: ABIT pricey for food and the shops luckily bought our own food used farm shop for bits ran low on but very expensive in there.
Thank you for your review and lovely comments about our resort. We'd love to see you again in the future.
The view near to the campsite.
Gabriela D.Επιβεβαιώθηκε
- Θέση σε γρασίδι με ρεύμα (premium, φιλικό προς τα κατοικίδια)
- Προτείνεται σε φίλους Θα το επισκεπτόμουν ξανά
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Μετάφραση (Με την υποστήριξη του Google Translate)Μου άρεσε: The view near to the campsite.
Δεν μου άρεσε: Early on the morning the bushes near to our tent were cut and the noise of the machinery it was so loud you couldn’t sleep or enjoy the morning.
Very annoying the process for using the swimming pool as you are allowed to book in advance, just a slot/day for 90 minutes.
Hi Gabriela, Thank you for your comments I am sorry about the noise you experienced near your pitch. If you had reported this to reception we would have been happy to alert the gardening team. We do require bookings for the pool in the peak season but this allows for a better experience for all guests and we have had positive comments on the new system. I'm sorry it did not work for you. We'd love to see you again and hope you have a great day.
Amazing site
Emma J.Επιβεβαιώθηκε
- Θέση σε γρασίδι με ρεύμα (απαγορεύονται τα κατοικίδια)
- Προτείνεται σε φίλους Θα το επισκεπτόμουν ξανά
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Μετάφραση (Με την υποστήριξη του Google Translate)Μου άρεσε: Beautiful site, amazing facilities. Close to newquay and perranporth, lots to do for the kids.
Δεν μου άρεσε: Cannot get any signal whatsoever!
Hi Emma, thank you for your comments. We are lucky that our location is so central to the main attractions in the area. Unfortunately, we are in a remote area so signal can be difficult. I hope you still enjoyed your holiday anyway.
Es gibt einen schönen Golfplatz und …
Andre F.Επιβεβαιώθηκε
- Θέση σε γρασίδι με ρεύμα (φιλικό προς τα κατοικίδια)
- Προτείνεται σε φίλους Θα το επισκεπτόμουν ξανά
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Μετάφραση (Με την υποστήριξη του Google Translate)Μου άρεσε: Es gibt einen schönen Golfplatz und für Kinder einen tollen Erlebnispfad, sowie Fußballplätze. Der Pool ist warm und Hunde dürfen in den Innenbereich mit genommen werden. Guter Supermarkt auf dem Campingplatz.
Δεν μου άρεσε: Die Sanitäranlagen sind oft sehr verschmutzt, was auch durch die schlechte Toilettenspülung bedingt ist. Die Temperatur beim Duschen kann nicht reguliert werden und ist eher kühl. Zur Hauptsaison muss der Pool „pre booked“werden.
Good afternoon Andre, Thanks for your comments! I'm glad you got to enjoy our golf course and swimming pool. We are aware of the flushing issues in the toilet block you are referring to and are looking for a solution. Although our pool does need booking in the peak season it allows for a much better experience. We'd love to see you again in the future.
- Θέση σε γρασίδι με ρεύμα (φιλικό προς τα κατοικίδια)
- Προτείνεται σε φίλους Θα το επισκεπτόμουν ξανά
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Μετάφραση (Με την υποστήριξη του Google Translate)Μου άρεσε: Cleanliness of the site.
Facilities. For example swimming pool, mini golf, fishing.
Views.
Location.
Food variety available.Δεν μου άρεσε: Toilets nearest our pitch had issues with the water pressure and frequently would not flush.
Reception staff were a little surly.
Incredibly windy which is no one’s fault!
Thank you for your review and comments about our site. We're lucky to have such a brilliant location and many on-site facilities. We are aware of the issues with this toilet block and are looking for a solution. I'm sorry to read you did not find the reception team friendly. They do their best to make everyone feel welcome on site so I apologise if you did not feel you received this welcome.
We had a fab time, great …
lorna w.Επιβεβαιώθηκε
- Θέση σε γρασίδι με ρεύμα (απαγορεύονται τα κατοικίδια)
- Προτείνεται σε φίλους Θα το επισκεπτόμουν ξανά
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Μετάφραση (Με την υποστήριξη του Google Translate)Μου άρεσε: We had a fab time, great pitch, clean toilets and showers, loved the pool and friendly staff.
We loved itΔεν μου άρεσε: Was difficult to get a table at the entertainment
Thanks Lorna, I'm glad you had a good trip with us! We hope to see you again in the future. Take care!
Very friendly staff, loads for the …
Ben M.Επιβεβαιώθηκε
- Θέση σε γρασίδι με ρεύμα (απαγορεύονται τα κατοικίδια)
- Προτείνεται σε φίλους Θα το επισκεπτόμουν ξανά
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Μετάφραση (Με την υποστήριξη του Google Translate)Μου άρεσε: Very friendly staff, loads for the kids to do the pitch we stayed on was massive so loads of space not far from loads of places.
Δεν μου άρεσε: –
Thank you very much, Ben. We appreciate you taking the time to review our site. I hope you enjoyed your stay! Have a great day.
Thank you for the review Daniel! We are pleased you enjoyed your stay with us and made use of our swimming pool and facilities. We hope to welcome you and your family back again soon. Take care!