Toilets and shower block very clean and modern. Food in the restaurant bar was good but had to wait a long time for it

Nowhere for adults to have a quiet drink at night without kids running around the restaurant bar last orders at 9 there is a bar upstairs but for owners only so the family room is the only place to go. Ok if you have kids but it's not good if you want to chill and have a chat.

How close to the town 10/15 minute walk but the site nothing

The pitches were waterlogged, when we arrived we were informed to drive around and look for a pitch that we though was suitable. Whilst driving around a tractor arrived to pull other out that were stuck ! We decided to just pitch up beside the toilet block on the road. Our electric cable did not fit and we were told there was nothing that could be done about that ! Having paid for a pitch with electric but ending up on a road with electric about 30/40 foot away and then it was an overloaded socket and electric kept going off !

Shower/Toilet blocks

Pitches were waterlogged, no phonecall to tell us before we made the 4hr journey, so we had to stay the first night on the side of the road and walk around at 6am the following morning to find a spot we could pitch our 2 caravans ourself. Ended up with 2 caravans on 1 pitch.
Entertainment room was dated and dirty.
The onsite restaurant would have been lovely but it took 2hrs to get our starters. The staff were under pressure and definitely needed more help.
The water ran out while in the shower and filling up the barrel for the caravan (not sure if there was a problem) and the electric kept going off, the maintenance asked us twice if we’re having problems with the electric so I assume there was an issue, but he was quite abrupt and didn't tell us what the issue was or if it would be resolved (it wasn’t).
The children’s park was closed off, again no reason on the gate as to why and on the first day the pool was closed all day even though the information desk said it should be open.

Cheap bingo £6 for 4 games and decent prize money. The ground staff on the touring pitches were lovely and tried to help as much as possible. I honestly feel so sorry for them they only arrived at the beginning of the month and had all this to deal with.

The pitches were waterlogged were not able to use them ended up pitching up at the side of the road. The electric kept going off as sockets were so overloaded 3 times an electrian had to attend the site over the weekend as electric kept going off. There was no water in the shower blocks only shower with water was disabled shower and then the water was not able to regulate correctly it was either red hot of freezing cold. Went to go swimming to have over a 40 minute wait to just get into the water to be told to get out as the levels were not correct. Done Reception staff and manager were very rude and when I informed them of all the issues i was advised to give my name and number and they would get back to me once they worked the way through the list. If they spent as much money on the touring pitches as they did the rest of the park it would have been amazing.

Not alot

We got there nobody new where to put anyone the whole place was water logged,it was every man for themselves to find a spot were you wouldn't get stuck,tractors pulling caravans out,mud everywhere,some had no electricity,totally spoilt our easter weekend.

Walk to the coast 10 minutes. More enjoyable outside of the campsite.

Very badly organised. Pick your own pitch but good look finding one that wasn't like a river. We got stuck like many others and had to be pulled out. Water pressure went. Electrics went off. Think site should have made contact with people who were due. Explained what state the pitches were in and gave a choice for a refund or to move the holiday to a date of your convenience

Friendly greeting at reception.
Exceptionally clean shower and toilet facilities.
Amazing food and friendly service in borders.

Information about evening entertainment wasn’t readily visible.