Nice and quiet

Toilets and shower dirty

The understanding when unforseen circumstances we had to cancel our visit at the last minute. Didn't expect any refund but told I would receive a voucher towards a future visit. Great customer service 👍

–

Good location and check in is easy

Despite having the heating on from the moment we arrived at the lodge and all night we were unable to get the lodge to a bearable temperature. It was freezing cold. We had booked for 2 nights but could not stay the second night we only just made it through the first. I think they should either close for winter or provide additional heating as this is simply not habitable at this temperature due to the heating being inadequate. Additionally the heating can only be put on for 4 hours at a time. We were unable to sleep due to the cold so could monitor it and turn it back on.

Position great for Nottingham centre
Facilities ok

Barking dog on pitch behind us
Don’t take reactive dogs to campsites
I understand the odd bark, I am a dog owner myself but this was unacceptable

Easy check-in, good sized pitches, clean facilities, easy access to city centre and West Bridgford

Very noisy barking dog that woke us up early - shame that irresponsible dog owners are allowed.

Spacious pitch

Facilities are disgustingly. Not cleaned once whilst we were there. Showers are hot but u end up just being stood in a bath of water as it doesn’t drain and there’s no seperate area to dry off it’s all just one tiny cubicle.

We were pitched away from toilets and as it’s winter and was cold and muddy we asked if we could perhaps be moved closer to toilets as we only have a camper. The lady in reception said no they were full. She lied: there was a whole row right by the blocks that never got taken up. Don’t expect them to accommodate any requests.

Good site. Good pitch.

Weather lol.

Nicky laid out with clean toilets and showers

Road noise

It’s a peaceful area with good walking and the campsite faculties were okay

We were given a pitch number and field but on arrival that particular field had no hard standing, which we had pre-booked.
At 4pm in the afternoon there was just an answerphone to leave a message (I did and no one returned my call) or it hung up saying there was no one in attendance.
We ended up just finding an empty gravel pitch with hook up and as it’s off season we were not asked to move .
I won’t go back even though I like the site .

The location was great for a chilled break and super easy access to the city centre to pick up my daughter from university for the Christmas break.
Weather was not great for exploring but had a couple of nice walks so would go back again.
We stayed in a pod which was just right for what we needed, toasty warm and cosy.

The bed was wet by the window I presume leaked in with the rain but we made it work as arrived late, no more leaks for the rest of our stay.
Washroom facilities were not the cleanest, not cleaned in the 2 nights while I was there and no cleaning supplies available by the showers to clean yourself so glad we didn’t stay longer on this occasion.