- Θέση για σκηνή σε γρασίδι με ρεύμα
- Προτείνεται σε φίλους Θα το επισκεπτόμουν ξανά
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Μετάφραση (Με την υποστήριξη του Google Translate)Μου άρεσε: Underfloor heating in showers
Lovely helpful staff
Great games field
Brilliant location
Quiet site
Can use facilities at sister site, Ladram Bay
Great children’s play area
Well stocked shop
Pub on siteΔεν μου άρεσε: Strong sewage smell everywhere
Dirty toilets and showers and washing up area. Everywhere needed a good sweep up
Camping field too small, tents too close together
Games room was a joke - pool table with no white ball and cues with no tips, one kiddy ride, 3 out of 5 grabber machines out of order and it was filthy
Coffee machine out of order
- Θέση για τροχόσπιτο σε χαλίκι με πλήρεις παροχές
- Προτείνεται σε φίλους Θα το επισκεπτόμουν ξανά
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Μετάφραση (Με την υποστήριξη του Google Translate)Μου άρεσε: Good pitch, great site facilities - washrooms, shop, bar/restaurant. Had excellent meal first night there. Very friendly staff.
Great location.Δεν μου άρεσε: No enforcement of dog control on a nearby pitch holder which made us and our neighbours with their young granddaughter very nervous. Chap had large dog which was noisily chewing a large plastic bucket as a game, not on a lead. Was very concerning but no staff around to ask to enforce dogs on lead rule. Could have ended in disaster.
Also some noisy neighbours who possibly are there regularly as there are some caravans and statics which clearly remain on site all season, and I think those patrons take a relaxed view on noise late at night! Not what I would expect of a family holiday park.
Thank you for your review and for highlighting the positives of your stay at Castle Brake Holiday Park. We're pleased to hear that you enjoyed the pitch, facilities, and the friendly atmosphere, as well as your meal at the restaurant. We’re sorry to hear that the behaviour of others affected your experience. We wish you had made one of our team aware of these concerns during your visit, as there is always someone available in reception every day to assist, and there is also an emergency contact number in the welcome pack for any urgent issues. Your feedback is invaluable, and we’ll be reviewing our procedures to ensure all guests can enjoy a peaceful environment. We hope to welcome you back for a more relaxing experience in the future.
Kind Regards
The Castle Brake Team
- Θέση για σκηνή ή για τροχοσκηνή σε γρασίδι χωρίς ρεύμα
- Προτείνεται σε φίλους Θα το επισκεπτόμουν ξανά
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Μετάφραση (Με την υποστήριξη του Google Translate)Μου άρεσε: Facilities on site shower block has heated flooring nice feature for the cold mornings. Cute park area for the kids and staff were incredibly friendly and helpful would definitely go back.
Δεν μου άρεσε: –
Thank you for taking the time to leave us such a great review. We love to read the kids enjoyed the park area and that your feet were kept warm by the shower block underfloor heating, we agree, a real bonus on a cold morning! We look forward to welcoming you and your friends back in the future.
Kind Regards
The Castle Brake Team
- Θέση για σκηνή ή για τροχοσκηνή σε γρασίδι χωρίς ρεύμα
- Προτείνεται σε φίλους Θα το επισκεπτόμουν ξανά
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Μετάφραση (Με την υποστήριξη του Google Translate)Μου άρεσε: The facilities
Δεν μου άρεσε: The bar staff didn’t serve us because they didn’t want to wash up any more glasses. Then served someone else afterwards.
Thank you for taking the time to leave us your review we love to hear that you enjoyed our on-site facilities. We hope you come back and stay with us again soon!
Kind Regards
The Castle Brake Team
Overall, it was a good experience and I’d stay here again.
Aimee W.
Επιβεβαιώθηκε
- Θέση για σκηνή ή για τροχοσκηνή σε γρασίδι χωρίς ρεύμα
- Προτείνεται σε φίλους Θα το επισκεπτόμουν ξανά
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Μετάφραση (Με την υποστήριξη του Google Translate)Μου άρεσε: The site was lovely and quiet, big open space for children to run around and play. Restaurant seemed good from the short time we spent there and the one evening of entertainment we saw was good.
Δεν μου άρεσε: The water in the bath kept draining away and wasn’t overly hot.
There was loss of water at the restaurant on one of the mornings which meant we couldn’t sit in to eat our breakfast we had ordered from there.
There was a 60th birthday party on the Saturday night we were there and the venue kept running out of glasses.
Not a huge amount of entertainment for the children.
Thank you so much for leaving us your review, it's great to know that you enjoyed our onsite facilities and would choose to recommend us to your friends. We do hope you visit us again soon.
Kind Regards
The Castle Brake Team
- Θέση για τροχόσπιτο σε χαλίκι με πλήρεις παροχές
- Προτείνεται σε φίλους Θα το επισκεπτόμουν ξανά
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Μετάφραση (Με την υποστήριξη του Google Translate)Μου άρεσε: Staff were soo friendly and welcoming.
Site was exceptionally clean and tidy, very well maintained
BBQ pig pizza was the absolute best ever
Super quiet location
Shower toilet block was a good set up nice and spaciousΔεν μου άρεσε: Only downside was shower floors were sometimes a bit grubby but only from other users not squeejing after they used them
Another perfect ten score, thank you so much, we are very grateful for your feedback, and are thrilled that you found our site to be well maintained with friendly staff. The BBQ pizza is a firm favourite with us all, and will definitely be staying on the Pizza menu for next year!! We look forward to your next visit and hope it will be real soon.
Kind Regards
The Castle Brake Team
- Θέση για σκηνή ή για τροχοσκηνή σε γρασίδι χωρίς ρεύμα
- Προτείνεται σε φίλους Θα το επισκεπτόμουν ξανά
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Μετάφραση (Με την υποστήριξη του Google Translate)Μου άρεσε: We stayed in the non-electric camping area of this large holiday park, which was basically a field with long grass encircled by trees. It was quiet and very lovely, and we could pitch wherever we wanted, and it was just a very short walk from the toilets, showers, laundry, sinks, and children's play park (which was just outside the field area, probably visible from only a few pitches nearby). Felt very safe there and would thoroughly recommend. Warm welcome, well-stocked reception / shop. Excellent communal showers / washrooms, etc. Wifi was even available in the camping field (at a cost) although we did not use it.
Δεν μου άρεσε: None.
Thank you so much for recommending us to your friends. We love to read you found our park to be excellent, clean, safe and friendly, as this certainly sums up what Castle Brake is all about. We look forward to welcoming you and your young children, back real soon.
Kind Regards
The Castle Brake Team
Friendly staff
Jackie C.Επιβεβαιώθηκε
- Θέση για σκηνή σε γρασίδι με ρεύμα
- Προτείνεται σε φίλους Θα το επισκεπτόμουν ξανά
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Μετάφραση (Με την υποστήριξη του Google Translate)Μου άρεσε: We were welcomed and given a map to our pitch was signposted qnd easy to find.
We are new at camping and did not have the correct plug for the electric point, my husband asked a member of staff who gave us a connection to use for the night. Everyone we met was very friendly.
Pizza at the pub was very good, tasty.
Good value for money.
Toilet block clean and nearby camp site.Δεν μου άρεσε: –
We love the photo of your new tent it looks great! We are happy to read you found everyone you met to be friendly and helpful. The Castle Inn team are thrilled you enjoyed the Pizza and they can't wait to welcome you back, for your next camping adventure. Thank you.
Kind Regards
The Castle Brake Team
- Θέση για σκηνή ή για τροχοσκηνή σε γρασίδι χωρίς ρεύμα
- Προτείνεται σε φίλους Θα το επισκεπτόμουν ξανά
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Μετάφραση (Με την υποστήριξη του Google Translate)Μου άρεσε: Like other reviews have mentioned, there is a sister site called Ladram Bay that the car pass lets you visit. Here there is soft play, a large adventure playground, an outdoor splash park, indoor swimming pool, mini golf and a private beach. You have to pay for the swimming as a camper, which is fair enough but worth knowing.
The facilities at the sister site are great and look quite new. It's much larger and busier. The private beach has great rock pools at low tide.
We ate at both the restaurant at Castle Brake and at the sister site. Both meals were great. The meal at Ladram Bay we were sat right on the balcony with a sea view that was amazing.
Toilets on site were clean. Booking through here we had 'classic camping' which meant we didn't have a specific pitch number and could go anywhere in a large field. The field wasn't busy and everyone was quite spaced out. Play park at castle brake was good, although more tired that at Ladram.Δεν μου άρεσε: Not a dislike per say, but with the swimming at Ladram you need to be ready to dive straight in and go right on the 15 mins slots. Our hour session ended when we'd only been in the pool 45 mins. Every 15 mins they dish out different coloured bands.
Water ran out while we were staying, but only on some taps, which was confusing. The restaurant did cope though and gave us a meal.
Thank you so much for taking the time to leave us your review and comments regarding your camping holiday with us. We are very pleased you had a great stay with your young kids. It certainly sounds like you made the most of the access to our sister site Ladram Bay, where all of our guests are made very welcome. Thank you for recommending us to your friends and we do hope that you choose to return very soon.
Kind Regards
The Castle Brake Team
Excellent site, friendly staff and clean facilities
ben i.Επιβεβαιώθηκε
- Θέση για τροχόσπιτο σε χαλίκι με πλήρεις παροχές
- Προτείνεται σε φίλους Θα το επισκεπτόμουν ξανά
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Μετάφραση (Με την υποστήριξη του Google Translate)Μου άρεσε: Lovely site, tucked out the way so very little road noise. Toilets and showers very clean and up to date. Staff very friendly and helpful. Onside shop very reasonable. Site is nicely laid out with lots of options for lots of different people. Such a nice site we're trying to convince the family to return with us next year.
Δεν μου άρεσε: Through no fault of the site, mobile signal is non existent, WiFi is available but is chargeable
Thank you so much, Ben! We're delighted to hear you and your family had a fantastic time camping at Castle Brake. Your recommendation means a lot to us and we are so pleased that you found our team to be friendly and helpful. We look forward to welcoming you and your family back for more fun and memorable moments in the near future.
Kind Regards
The Castle Brake Team
Thank you for taking the time to share your feedback following your stay at Castle Brake. We’re delighted to hear you enjoyed the underfloor heating in the showers, found our team helpful, and appreciated the peaceful location and family-friendly facilities. It’s great to know that your children enjoyed the games field and play area, and we’re glad the well-stocked shop and on-site pub added to your experience. We’re truly sorry to hear about the concerns you raised, particularly regarding the sewage smell and the cleanliness of the facilities. This is certainly not the standard we strive for, and we will address these issues with our team to ensure improvements are made. Your comments about the games room, camping field size, and out-of-order coffee machine have also been noted, and we’ll be working hard to rectify these matters. We hope you choose to come back and visit us again soon.
Kind Regards
The Castle Brake Team