The pool, sauna, steam room and bar/restaurant area were excellent. It's a very tidy well kept site.

The Toilet/shower block was desperately in need of renovation... Looked very tired. Also the Wi-Fi wasn't very strong.

Loved the en-suite

N/A

Spacious hard standing en suite pitch. En suite was clean, shower powerful and enough space with hooks to hang towels and clothes. Provided with one toilet roll, but we'd taken our own. Shared washing up sink is under cover, would benefit from a draining board, water very hot!
Site is well maintained, nicely planted etc. Easy walk to the beach, past the fishing lake, don't go down the 1st rocky incline, walk a little further and much easier access directly onto the beach. We were very lucky with the weather and enjoyed the peace and quiet as the schools had already restarted. We sat outside the bar as we had our dogs with us, average price, didn't use any other facilities.
We got a taxi to and from Withernsea at a very reasonable cost, bus only 3 times a day as autumn timetable is in use. Reception gave me the taxi driver details as he one of very few locally ( Tony), very helpful.
We got a takeaway from the Bengal Lancer in Withernsea and the food was fabulous, we're from Brum, so Indian food is a staple for us.

Nothing.

The beach ⛱️
Food in the restaurant

Dirty toilets
Closeness of the pitches

The design of the pod is good quality and clean and tidy.

The shower block was a disgrace showers freezing,doors didnt lock just generally unkempt. Also not clear about camping facilities available.

Staff friendly and polite

The grass pitches need to have a separate water tap in their area as too far to keep filling barrels and then wouldn’t have to use the dirty toilet shower block which rarely or never gets cleaned. The whole site is looking run down and scruffy this goes for the bar area also.

Great location, close to the beach, felt safe and other residents were friendly.

Toilets and showers are not clean, some of the staff are arrogant.
Most disliked the food! Absolutely a scam! Overpriced low quality, uncooked or overcooked, orders are mixed up, not getting what asked for. Pictures on the menu totally misleading! We ordered a fish and chips and both received pieces of lemon which most likely was taken out of it's own grave! The full English breakfast was so disgusting, looked like someone had an accident on my plate. Would never eat at that place again.

A neighbour who we met that had en-suite shower and own toilet facilities kindly let us use it until she left. Lovely lady :)

The site in general is very commercialised , not organised at all. We didn’t get shown or told where we were staying and had a lot of confusion as to where we were meant to be. Personally I felt that we should have been taken and shown our pitch and told where waste, water, showers and toilets were. The map was outdated and incorrect that were given. The arcades are poor, just take take take !!!
The showers in the shower blocks were disgusting and dirty, the toilets never had toilet roll or hand soap. It was revolting to be honest. The men’s toilets had poo smeared all over them.
We had to go swimming to get a clean shower when our neighbour had gone!
The activities were extortionate so we didn’t book any as felt they were way too expensive.
Big groups of children hanging around and fighting and swearing constantly.
Never will return !!
No WiFi !!!

Direct access to beach.
Friendly staff

The shower block was disgusting, smelt awful no toilet paper the whole week we was there. Filthy.
Dog poo all over the grass pitches.
Dogs running off leads.
No water supply on the grass pitches area.

Not much except the size of the pitch.

The VERY SMALL swimming pool to the ratio of visitors is to say the least, ridiculous. 4 days and I couldn't get a space for our grandchildren. We were advised to come early and stand in a queue for over an hour. I asked people how long they been waiting as, at my age cannot stand in a queue for that long without being in absolute agony and there where loads of grandparents who had their grandchildren with them at this site. To top it off, only a handful of people allowed in at a time. And worst is you only allowed to go in to swim for 45 minutes. Worth it....NO

The arcade soft play area, I was quite surprised with that however my grandson need the toilet and being too young (2yrs 9mnth) go in on his own, I accompanied him. The stench that hit my nostrils was wrenching my stomach. Even my grandson said, yuck this smells yucky.
I didn't take him in there, we went outside behind the buildings bushes. I'm NOT standing or allowing that little boy to stand in other people's urine and wet toilet paper under our shoes.
Seriously rethink the cleaning schedule as the one you using is NOT working.

I can honestly say, this IS the WORST campsite I ever stayed at.

Too many statics, caravans and motorhomes on this site for the entertainment, games, pool, well all areas really.
My grandchildren were disappointed and I now feel like the one that let them down.
Thanks for that.