Field and space between pitches...

Where do I start, no toilets in our field, long walk to other over crowded uncleaned toilets, water was turned off to our field, strict quiet rule at 9.30pm not upheld, people partying until 11.30pm only young once but don't have a rule if you don't follow it...

Spacious pitches, proximity to Water Sports Centre, park, relaxed atmosphere.

Wash facilities could do with a refurbishment, more shelves & basic cleaning equipment for campers to use, e.g. to wipe over floor after a shower. Could not find recycling bins on site but found some at waterspouts centre . Early bin collection on Monday morning & building works not ideal.

Location.

Toilet and shower facilities filthy, no toilet roll in most of the cubicles. Facilities run down and in need of upgrade. Pitch was on a slope making it difficult and smaller usable area.

Spacious pitches and great layout

I think the signage could have been better

Water sports are a good option

Toilets and showers very shabby and not being able to get in after 8pm meant we didn’t stay on our first night. Also we had booked a hard standing electric pitch as it was a trip for our son’s graduation and we didn’t want grass as would be in our outfits but you changed it to a grass pitch last minute.

The size of the pitch was good.

The rafters field drainage was very poor, we had some very bad rain and the puddles around the caravan were terrible our awning was completely flooded. The toilets were disgusting at times, I appreciate we were out in force but that should be taken into consideration and possibly an extra clean done. Doing work on the hard standing at this time of year wasn’t good, I requested to be on on the same grass pitch as last year, but it was full. I understand this can’t always be met, but maybe if the work wasnt going on during this very busy weekend it could have been met. We are a captive audience and choose the site for the obvious convenience to the rowing, would prefer to be nearer the top. The waste water point for rafters being out of use meant a trek up to the other field! Not good! Barrier closed at 8pm so despite booking an extra night so I had plenty time to pack up after racing, I was still rushing to be out by 8pm. Seems a little unfair, I wasn’t told this but did email asking about late checkout.
Suggestion:
It would be great if we could camp near each other as a club. As a coach it’s handy to have competitors close by, we are here to race so no parties and most with parents. A way to book so that we are closer together would probably be helpful to the clubs that choose to camp. For example being able to book kayak lane for a club would be great, then anyone wanting a pod can do that the rest in the grass. That type of offer would be great.

Easy access to the site.
Plenty of space around each of the pitches.
The setting & closeness to the rowing event we were attending.

The ladies showers weren’t draining in the block with the key code access.

Location was excellent to ensure easy access to the watersports centre and the British Rowing Championships. As with the previous 3 years, pitches were well maintained and customer service were helpful when needed during booking process.

Shower blocks not cleaned regularly enough.

A vast amount of children from a particular community were accommodated and allowed to take over the surrounding pitches. This resulted in abuse, damage to neighbouring tents, vehicles and our own caravan. Site management were contacted and after failure to respond on the first occasion, eventually sent security to move the children after over an hour. No offer of an apology, follow up from site management or any sort of reimbursement for the horrific experience we had on that evening. Due to damage caused and disrupted sleep, my child was pulled from competing in the championships the following day and we left the pitch 36 hours earlier than planned.

Location open space

Wi-fi not working as advertised

Ease and access to the lake, straight forward checking in

The toilets