- Befestigter Wohnwagen-Stellplatz mit Stromanschluss
- Freunden empfehlen Wieder besuchen
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Übersetzen (Von Google Translate)Beliebt: Close to toilet block, quite location, hardstanding, near level.
Unbeliebt: Disappointed bar was not open, WiFi poor quality couldnt get it or when you did it you kept loosing it, and my wife did not get one hot shower while we were there.
Was fine for 2 nights
Sue W.Bestätigt
- Pod-Hütte (separat)
- Freunden empfehlen Wieder besuchen
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Übersetzen (Von Google Translate)Beliebt: Quietness of the site. Clean camping pods. Clean site. staff helpful if you managed to find one.
Unbeliebt: No plug sockets anywhere on site, none in the pods, none in the shower block or washing up area. Trying to charge mobile phones took hours via the USB socket and nowhere to use hairdryer. No hooks on the back of shower doors so everything got soaked even if you used to stoll provided to put a bag on.
Thank you for your feedback. Reception is open by phoning us, we are always happy to help.
If you close the shower curtains within the cubicle, your clothes shouldn't get wet. There are shower hooks in each shower bay.
Many thanks.
Molly Robins
Masterland Farm
Used as our base for Long Course Weekend - worked well
Ian G.
Bestätigt
- Pod-Hütte (separat)
- Freunden empfehlen Wieder besuchen
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Übersetzen (Von Google Translate)Beliebt: Nice quiet site, very friendly staff
Pods are a great ideaUnbeliebt: Pod had no plugs to charge laptop, just 2 usb chargers (which took 3.5 hours to charge phone! I charged it in our van in 60 mins!)
Lighting was poor, need a head torch to ready my book
Bed mattresses were cheap and uncomfortable
The toilet block was nicely tiled but they decided to skip the grouting! Looked a bit naff
Wifi wasn't good!
Thank you for your comments. We love our camping pods!
Please read the description before booking. Our accommodation (pods and bell tents) do not have electric sockets. This is clearly stated in the description, so shouldn't be a surprise.
We will review your other feedback and look into future improvements where needed.
Many thanks,
Molly Robins
Masterland Farm
Great showers and wash up facilities! Everyone there was very …
David J.Bestätigt
- Grasbewachsener Zelt- oder Zeltanhänger-Stellplatz mit Stromanschluss
- Freunden empfehlen Wieder besuchen
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Übersetzen (Von Google Translate)Beliebt: Great showers and wash up facilities! Everyone there was very welcoming and the pitches were flat! The staff were also very helpful!!
Unbeliebt: None
Thank you very much! Great to receive your lovely review.
Kind regards,
Molly Robins
Masterland Farm
Not much
Ian W.Bestätigt
- Befestigter Wohnwagen-Stellplatz mit Stromanschluss
- Freunden empfehlen Wieder besuchen
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Übersetzen (Von Google Translate)Beliebt: Not much
Unbeliebt: Difficult to find and lack of welcome no one in reception poorly maintained toilet and facilities need desperately updating showers were scalding hot or freezing cold will not be returning to this site
This is a real shame that you did not enjoy your caravan holiday with us. The team are on site should you have wished to check-in at reception or see someone during your stay; we would have been more than happy to greet and assist.
We are disappointed and sorry that we were not given the opportunity to rectify any issues. Blind-sided reviews like this can be damaging for a small business like ours, we kindly ask future customers to please reflect on our other 2023 reviews which have been outstanding for this season.
Molly Robins
General Manager
Clean, friendly, peaceful overall excellent site.
Matthew C.Bestätigt
- Grasbewachsener Zelt- oder Zeltanhänger-Stellplatz mit Stromanschluss
- Freunden empfehlen Wieder besuchen
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Übersetzen (Von Google Translate)Beliebt: Fantastic campsite, we loved how chilled and quiet it was and how the tent pitches are all separated and have Thier own names.
Staff was very helpful and friendly also we didn't have our electricity cables back in time before we went, staff was very happy to rent out Thiers and was no hassle what so ever.
Toilets and showers was very clean and the site as a whole is highly recommended from us.
Unbeliebt: Nothing at all.
Thank you for your review! We really appreciate you sharing your holiday experience with others.
Warm regards,
Molly Robins
General Manager
The pod was great - warm and cosy but lots …
Bethany L.Bestätigt
- Pod-Hütte (separat)
- Freunden empfehlen Wieder besuchen
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Übersetzen (Von Google Translate)Beliebt: The pod was great - warm and cosy but lots of space. Table and chairs were great to sit outside with and kettle/fridge was so handy! Toilets/showers were very close and clean. Overall site was very calm and quiet and it was superb value for the price. Would definitely recommend.
Unbeliebt: –
We love that you love our Camping Pods. Thank you for taking the time to share your recent experience of staying at Masterland Farm.
Warm regards,
Molly Robins
General Manager
Excellent Facilities, clean and friendly.
Jamie C.Bestätigt
- Pod-Hütte (doppel)
- Freunden empfehlen Wieder besuchen
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Übersetzen (Von Google Translate)Beliebt: Comfy and clean.
Unbeliebt: Lack of plugs for charging devices.
Thank you for your review! Great to hear that you found everything comfy and clean.
We have taken your comments on board about phone charging; although the pods have a USB charging point, we are looking into upgrading to USBC and Charging lockers. We also currently have phone charging outlets in our bar area when open (*on selected seating, *open during the summer holidays).
Thanks again for choosing to stay with us,
Molly Robins
Masterland Farm
- Befestigter Wohnwagen-Stellplatz mit Stromanschluss
- Freunden empfehlen Wieder besuchen
-
Übersetzen (Von Google Translate)Beliebt: It is a lovely clean peaceful site with friendly helpful people on site.
Unbeliebt: There was nothing we disliked about the site.
This is lovely feedback. Thank you for comments and kind words. We look forward to welcoming you back soon.
Warm regards,
Molly Robins
Masterland Farm
- Befestigter Wohnwagen-Stellplatz mit Stromanschluss
- Freunden empfehlen Wieder besuchen
-
Übersetzen (Von Google Translate)Beliebt: Dog Field
Clean Facilities
Individual pitch layoutUnbeliebt: Poor disabled facilities
No contact with owners
No information when resturant open or menu on site
Thank you for sharing your thoughts of your recent stay. We are glad that you enjoyed the cleanliness of facilities and convenience of our dog walk area & pitches.
Many thanks,
Molly Robins
Masterland Farm
Your feedback is welcome, however we would like to comment;
- On arrival when we informed our bar was closed due to low season, you said you 'did not need a bar'.
- Sorry to hear you had troubles with WiFi-; this is reset daily and tested.
- The showers are operated from the same boiler; yours was hot, your wife must have been directing the tap in the incorrect position.
However, we love to hear that you liked the pitch and location.
Regards,
Molly Robins
Masterland Farm