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Location was lovely, the park was …
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Vom Platzbetreiber...
Thank you for taking the time to share such a detailed account of your stay. We’re pleased to hear that you enjoyed some aspects of your holiday – including the swimming facilities, our lifeguards, the stargazing, entertainment at the marquee, the food and drink prices, and the efforts of our cleaning team. It’s also good to know that your son enjoyed the slides. We’re, however, deeply concerned and saddened to read about the incident you described near your pitch. The safety and wellbeing of our guests – especially children – is our absolute priority. We understand how upsetting this must have been for you and your family and we are very sorry for the distress it caused and while limited descriptions can restrict action, we continue to cooperate fully with the authorities to prevent and respond to any antisocial behaviour on park. We also take on board your comments about dogs inside the clubhouse, bingo seating, pool changing space and sauna. These issues have been passed directly to our senior management and health & safety teams so that we can review capacity, layout and policies for future seasons. We’re very sorry to hear that the sound levels were uncomfortable for your family and that your baby and 10-year-old were unable to stay in the entertainment complex for that reason. We’re grateful that despite the weather and the challenges you faced, you were able to find some positives in the holiday. We sincerely regret that your overall experience was not the wonderful first family visit to Devon you had hoped for. |
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Excellent site and friendly staff
Vom Platzbetreiber...
Thank you so much for sharing your experience Julie. We’re thrilled to hear you had a lovely time at Lady’s Mile Park, enjoyed the cleanliness, and appreciated the dog walking area. We completely understand how worrying it must have been when the electric was switched off earlier than expected and caused the alarm in your motorhome to go off. Usually the electric would remain on until at least 11.15am on your day of departure. Please be assured that our team have reviewed the timing, and we’re taking steps to ensure this doesn’t happen again in the future. We really appreciate your feedback and are looking forward to welcoming you back for another enjoyable stay. |
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Absolutely brilliant place. Everything on-site. Loved …
Vom Platzbetreiber...
Thank you Katy for sharing your experience of staying on our Meadow fully-serviced supe pitch. We’re delighted to hear you had a lovely time, enjoyed the cleanliness of the park, and appreciated the dog walking area. It’s great to know you would recommend us to friends and plan to visit again. We’re very sorry to hear about the issue with the electric being switched off earlier than expected. On the day of departure your electric should remain on until at least 11.15am.We completely understand how worrying that must have been, and we’ve passed this feedback to Metpow who run this system for us. We look forward to welcoming you back on your next visit, and hope it will be an even more seamless stay. |
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Vom Platzbetreiber...
We’re delighted to hear that you enjoyed the chip shop and found our staff very friendly. We appreciate your comments regarding the pitch spacing and the size of the facilities. Your feedback is important so we can improve comfort and convenience for our guests. We’re very sorry to hear that your experience did not meet your expectations and that you won’t be returning but thank you for sharing your experience with us. |
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Has a Macmillan nurse I needed …
Vom Platzbetreiber...
Thank you for taking the time to share your experience Jackie. We’re so pleased to hear that our staff made you feel welcome and that you were able to enjoy a well-earned break. It’s great to know you found it easy to find a pitch and that our facilities met your needs. We also appreciate your feedback regarding cleaning. While we’re glad it didn’t spoil your stay, our teams do work hard to maintain cleaning schedules ensuring our facilities are as cleaned regularly throughout the day. We want to take a moment to personally thank you for the incredible work you do as a Macmillan nurse. Your dedication and care make such a difference to so many people, and we’re grateful that we could provide you with an enjoyable stay. We look forward to welcoming you back on your next visit. |
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Friendly staff Cleaners we brilliant Showers and toilets were clean
Vom Platzbetreiber...
Thank you for taking the time to share your feedback Maria! 🌟 We’re delighted to hear you enjoyed your electric grass pitch ⛺, the wide range of children’s activities 🎨⚽, and our food 🍴. It’s great that our toilet and shower facilities 🚿 met your needs and were easy to use. We appreciate your comments about the clubhouse and water pressure 💧. Your feedback is very valuable and will be reviewed as we continue to improve the guest experience. We’re so pleased you’d recommend us to friends and hope to welcome you back for another fantastic stay soon! |
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Amazing place
Vom Platzbetreiber...
Thank you so much for your lovely review Laise! 🌟 We’re delighted to hear that you and your family had a fantastic time on your electric grass pitch ⛺ and that the kids enjoyed all the activities 🎨⚽. It’s great to know you noticed our team keeping the toilets and common areas clean 🚿✨ — they work hard to make sure everything is welcoming for all our guests. We can’t wait to welcome you back for another fun-filled stay! |
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Good if you don’t mind a bit of chaos and can sleep through noise
Vom Platzbetreiber...
Thank you for taking the time to share such detailed feedback Vicki. We’re delighted to hear that your daughter enjoyed the pools 🏊♀️, pump track 🚴♀️, and the kids’ entertainment 🎭, and that you found our team — especially Perry and Jordan — brilliant. It’s also great to know that the toilets, showers 🚿, shop 🛒, and takeaway chip shop 🍟 met your expectations. We appreciate your constructive comments regarding WiFi connectivity 📶, the on-site cash machine 💳, and the food in the entertainment venue 🍴. We’re very sorry that noise and safety concerns from other guests affected your stay. We take feedback about quiet hours and on-site safety seriously, and will continue to reinforce our policies to ensure all guests can enjoy a safe and relaxing environment. Thank you again for sharing your thoughts — your feedback helps us make Lady’s Mile better for everyone. We hope we have the opportunity to welcome you back in the future. |
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The kids loved it, which meant …
Vom Platzbetreiber...
Thank you so much for your wonderful review Becky! 🌟 We’re thrilled to hear that your family had such a fantastic time on your electric grass pitch ⛺ and that the kids loved the pools 🏊, clubhouse 🎮, arcades, and soft play. It’s great that you were able to enjoy the marquee bar 🎶, silent disco 🎧, and even explore the local area, including Teignmouth 🌊🍦. We appreciate your feedback about the bathroom facilities 🚿. While we’re pleased they were clean, we understand the importance of a strong, reliable shower and will take your comments on board as we continue to improve the site for all guests. We’re so glad you found a good mix of activities for all ages and look forward to welcoming you back for another fun-filled stay! 💙 |
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Thank you so much Chris for taking the time to share your experience of staying on one of our electric grass pitches. We’re thrilled to hear you enjoyed our location, found the park clean, our staff brilliant, and that your son loved the entertainment. It’s also wonderful to know you enjoyed the food and that you’d recommend us to friends and visit again.
Feedback like yours means a lot to our team, and we can’t wait to welcome you back for another great holiday soon.